Everything was great for the most part. I went because I received my debit card but couldn't activate it. So Briana helped me order a new card, and she was absolutely amazing, and kind. I highly recommend her if you go here. 10/10 customer service! read more

I got me some money. They gave me some money. It all worked out. If you build your credit shawt will get you a car. I mean you gotta find it but she gon sponsor it. You gotta be bout your business though. Play with her and you played with me. I play rough. It's cool though. Everyone go through some. Keep striving and don't let it defeat you. I wasn't really sure how things would turn out at first, but once I got started everything kind of fell into place. It wasn't perfect, of course, but it felt genuine, like I was actually making progress instead of just thinking about it. What surprised me most was how small steps added up--nothing dramatic in the moment, but looking back, I realized I'd come a long way without even noticing. It's not the kind of thing you can measure easily, but you know it when you feel it. read more

Kayla is absolutely the worst person I have every have had to deal. I will never use vystar again. She works in the Alachua brank. I can't explain the level of inconvenience she made for me. I gladly took my business to radiant credit union. Where it was painless and simple. And lower interest rate. Where I was not misled at all. I would like to give a big thank you too marcey. read more

i've been banking with VyStar bank over four years and they won't even us approved a low amount credit card! I thought credit union supposed to give you a fresh start not VyStar credit union read more

Thank you Jontasjah H. for helping me with understanding the benefits of a credit union. Friendly, patient, and relatable! I had a great experience discussing my current plans and my future plans for progress financially in this economy. I am transitioning from a big corporate bank where I get no benefits. To a bank that works for me! I wish I would have made the change sooner, but nonetheless great experience and great benefits. I highly recommend you stopping by and see how this credit union and Jontasjah H can help you. Thanks you, Elsie read more

Online and mobile portal is the absolute WORST. It is so behind on the times. For an establishment as large as VyStar is, I would expect a MUCH better system. Simply trying to make a payment from an external account is just horrific. Since when can you not simply have a "Pay" button that allows you to input a debit card to pay your loan?? You have to input your external account information to do a transfer?? This also makes your payment delayed by 2-3 days for the transfer. I have NEVER had such a bad experience with a large institutions online payment portal. VyStar... really? read more

i love this place. I had an issue with my business debit card and Terri was so helpful in helping me and also did my bank transactions while I relaxed. She wish me an early birthday and I'm telling you this is the best branch out of all the ones i been through. read more

The worst bank in Gainesville Florida. I've been bullied by their Customer Relations Specialist. Told I didn't have an account and now, they're having problems with their "new online services" Leaving this bank soon as possible. read more

I've been a Vystar customer for a few years now and I had an issue with my account and needed a new card. Jorge Solorzano was the gentleman that help me this afternoon and he was very nice. He helped me with both the issues I had and did a fantastic job explaining everything to me. read more

I started my business account here on recommendation of a friend. About 6 months or more ago they switched their online provider and it had been a s--- show ever since. They do not hook up with QuickBooks and have no idea "when" that will happen. How can they say they offer business accounts if they don't sync with the most common business software! I am currently looking for a new bank! read more

Shannon helped me with my dispute super nice and very patient! I was very stressed but he helped me

0 stars. NEVER finance with them. Worst credit union experience of my life. They do not care, they do not help, they do not offer assistance. Life happens sometimes, they don't get that. They will not work with you, which is the whole point of using a credit union vs a bank, right? Never again. Also I'm in the car business, I will definitely suggest other financing companies, NEVER Vystar. More often than not I get someone rude to speak with. Some have been nice, then I get transferred to someone who isn't. I've never financed with a credit union that would not work with someone when they're trying though. I got sick. I had surgery. I started a new job. Still, wouldn't work with me after multiple attempts. This has been the only credit union that would not. Still unbelievable to me that they actually suggested to bring the car back to them! I'm offering you money owed, and that's your suggestion? Unbelievable. read more

It's very funny how Stephanie H. smooches you to call or email for customer support if you're unhappy or have questions... The funny thing is...You're either on hold forever and never talk to anyone or get disconnected when you do get someone. Or when you email they don't answer. Strange huh yeah right? So Stephanie are you going to call me back or answer my email??? It really doesn't matter because the answer will still be NO!!! And my rating is still the same. read more

Actual rating is no stars In violation of Americans with disabilities act & a solid Civil rights violation, I was denied entry to open a new account because I have disabilities that preclude wearing a mask. No mask no entry despite a earlier call saying no problems come on in. The state of Florida has no mandatory mask law. It is unlawful by thus bank to attempt to enforce anything especially in direct violations of disabled persons ability. If you're looking for a new bank keep looking this one is not worth the effort to join. I look forward to the pending lawsuit read more

Excellent service, everyone was so attentive and kind. Special thanks to Jamichael Smart, he helped me with all my transactions and filled out all my forms for me with my broken hand. read more

Vystar is the best credit union in Florida. The employee really care and go the extra mile to help you.

We recently opened an account at the new VyStar Ocala branch. Excellent customer service, and very modern setup for banking.Very impressed with Mireyli Hernandez who was very helpful. We are now considering moving all our business to this bank. read more

It's a good little bank with hardly anyone inside. I will say on this trip however they screwed up big time. I made a deposit into my business account and they put the money into my personal account. Major whoops when I am blowing though money on materials daily. Lucky for me my wife caught it before they made me look really bad in front of a new supplier. Other then that Vystar has been really really good to me. read more