Couldn't speak more highly about Jes and his team. I switched from Progressive, got four times the…read morecoverage and paid hundreds less. Got the whole process done in less than 10 minutes and couldn't be happier.

Stay far away! They took my payment from my escrow and then dropped me just days before the new…read moreyear switch-over. This required me to scrabble for another insurance company and pay out of pocket while I wait for a refund. My house is only two years old, and in perfect condition. No good excuse for this! Probably just don't want to insure people in FL! If you have them now, I would drop them - Cabrillo Coastal/Orange Insurance Exchange

Not worth the money. I got cancelled less than 2 weeks after closing escrow on a rental property.read more

I had a good experience with Tower Hill. I made a claim because the ceiling started leaking. I…read morehad a roofer come out and paid him enough to temporarily stop any leaks, thinking it would take a while before all the wind and hail damage could be fixed. But Tower Hill responded quickly to my claim and paid all but the deductible. They even paid me for what I paid the roofer to do the temporary work. And when the work ended up costing more than they originally approved, they paid that as well and I got a whole new roof. If making a claim doesn't make the rates go up, then I am very pleased.

We are about FOUR weeks in to trying to find out WHAT will be covered for the homeowner. Tower has…read moresent NOTHING in terms of a scope of work, adjuster report, etc (the roof is totaled according to Tower). Each person at Tower that you speak to (IF you can get a human on the phone) has a vastly different story of their "process." And leaving a voicemail is pointless... they don't return calls. Absolutely the worst company I have dealt with in my many years as a Real Estate Broker. I feel TERRIBLE for my client (their customer).

I've had auto and rental insurance through McGriff-Williams for 3 years and am very pleased with…read morethe level of service and attention to my policy from the staff. In addition to the great service they are always willing to rewrote me with different companies to ensure I'm getting the best deal. The staff is always to helpful and friendly and whenever I have to call or visit. If you are in the Gainesville area and need insurance I would highly recommend contacting McGriff-Williams to get a quote.

My parents have purchased both their home and auto insurance through McGriff-Williams for as long…read moreas I can remember. I recently switched my auto insurance from my families policy to my own, and it could not have been easier. I was very pleased with how polite the staff was, as well as how wonderful the service was. I would highly recommend McGriff-Williams Insurance

Corbin has an excellent team that can answer any insurance related questions. Everybody you talk to…read morein the office is so nice. And they offer the best coverages, and they make sure that all of your needs are taken care of.

What an outstanding new business man! Corbin surpassed my expectations making what can be a…read morecomplicated insurance situation easy to understand and manage. I highly recommend!

Absolutely absurd. You will wait quite awhile to get a human who doesn't speak English very well…read more She will then transfer you somewhere...more waiting. They can't answer any question to they transfer a "licensed agent" in Jacksonville who doesn't answer the phone at all.

First of all where else do you get someone else who answers your emails/calls after 5:00 p.m…read more because it's sort of an emergency? I was buying property in Gainesville from Oregon, shopping for homeowner insurance and trying to close on time, but was also not available by phone some of the time. Most people would have probably told me to get my priorities together, etc. Kristy really came through, even making some calls to 3rd parties for info given the time difference and my unavailability. That was incredible! I got insurance I was comfortable with and could afford. Emails and phone calls were returned and initiated. Same story when I got to Florida and needed car insurance pronto due to 30 day rule for getting a tag. And great follow-up and response on questions and clarifications later. What can I say...really pleased. So easy. So competent and professional.

Very personable customer service. King Insurance always goes above our expectations especially…read moreduring the times when immediate attention is needed. This is very important for our electrical business when last minute customer demands have to be met. Professional and courteous service.

King insurance lacks emotional intelligence and today's world you will find that consumers can be…read moreopinionated a person's perception is their reality and as a insurance provider or agent there will be hard questions sometimes when dealing with Tiffany I found that she had a problem balancing her own emotions as a consumer I should carry the emotion not the person in which I am doing business with and asking fact-finding questions. To say the least I decided to take my business elsewhere and I am only writing this review as I've recently sent her an email based on people's trust recommendation to solve a problem and her response and tone was not what I expect from an insurance agent we must do better as people. We live in a world that's racist and this is fact and so when someone has a concern it's a legitimate concern even if it's opinionated. It is important when you are selling insurance for another company you do your homework and when you are conveying information to a consumer know your product this could have been avoided if Tiffany would have known the process before she attempted to sell me the insurance of people's trust. With that being said we have to do better and we have to take some accountability and sometimes we May disagree but it's okay but it must always be done in a professional manner that is what is expected especially when I'm spending my money

Completely useless insurance company. My legally parked car was hit by another driver while I was…read moreinside a restaurant. The driver admitted fault, found me inside, and we exchanged insurance information. Despite clear liability, Allstate still made me pay for the damages. On top of that, I constantly had to follow up just to get basic updates. They never even assigned me an adjuster or investigator, leaving me completely in limbo with no communication or accountability. This is exactly the kind of situation insurance is supposed to handle, and they failed at every level. I would not recommend this company to anyone.

Kris is easy to work with, knowledgeable, polite, and professional. She makes renewals and changes…read morea breeze and is always a pleasure to deal with. Can't recommend highly enough!