Total upsell, They try to talk into things that are not…read moreeven needed it's an upsell right to the exit of the door They walk you out and try to get you to go for extra work that you don't even need thieves! They had the hygienist walk you out try to upset you on quad cleanings that don't even need because you have one little speck which could be taken care of at the regular cleaning intervals but they want to make more money cuz they know the insurance makes quad cleanings extra. It's horrible when you can't go to a doctor and feel intimidated. Stay far away from them You try to say stuff while you in the chair floor ride treatments wrench treatments it's a scandal stay away!

I went to my regular dentist and he said i needed a root canal. I called Westchester County Dental…read moreand explained what I needed. They made an appoint for me and said I would have to pay $350.00 out of pocket for a CT scan before the root canal. I agreed. When I got there the Dentist said the CT scan was actually $400.00 and she couldnot do the root canal without it. She also took a full set of X-Rays even though I just had them done one week before and gave her " Oh, I can't do this root canal you have to go to a specialist". All she did was look in my mouth and tell me what a terrible job my dentist did on my cap and how she would have done a better job. Then she walked me to the receptionist to make sure I was going to pay for the CT scan that was totaly unnecessary. I had the root canal done at Aspen Dental...no CT scan needed.

Don't judge this book by its old Yelp Review!!…read more So before I walked into Yorktown Dental Group, I did what any responsible adult with internet access does--I read the reviews. And let me tell you, some of them made it sound like I was about to enter the dental version of a medieval dungeon. Chains, dragons, and angry villagers may or may not have been implied. But plot twist: I went in anyway... and guess what? No dragons. No dungeons. Just a super professional, kind, and welcoming team who actually treats everyone--and I mean everyone--with the same level of respect and care, no matter your background, race, or how long it's been since your last flossing confession. There's no racism here--period. You walk through that door, you're a patient, not a stereotype. Let's also give a special shout-out to Donna at the front desk. She might come off a bit quick and to-the-point, but she's basically the dental office version of a well-organized fairy godmother. Always smiling, always checking in on how you're doing, and always wishing you a great day on your way out. If she ran for mayor of Yorktown Dental, I'd vote twice. Also worth noting: all those reviews complaining about past dentists? Pretty irrelevant now. Most of those folks don't even work here anymore, and the current team is doing a great job of turning the ship around--and making teeth shine along the way. So if you're nervous because of what you've read online, take it from me: leave the pitchfork at home, bring your teeth, and let these folks do their thing. You'll walk out with a smile and probably a new appreciation for front desk superheroes like Donna.

I give Dr. Indriolo and his staff five stars. I was experiencing tooth pain and they were able to…read moresqueeze me in the same day for an appointment. The front office staff was polite and professional. Dr. Indriolo listened to my concerns and tried to find the cause for my tooth pain. He was able to diagnose it and plan for next steps. I left feeling reassured that I had a solution. Thanks Dr. I!!! I recommend Yorktown Dental Group to my family and friends.

Excellent dentist and great human being, easy to talk to. The staff is nice and friendly.read more

Excellent doctor and the hygienist Susan is very pleasant professional and truly shows sincere…read morecaring and great hygienist!

You people are all amazing was very nervous at first but Dr Khoramm made me so comfortable.I wasn't…read morenervous any more The entire staff also is amazing .I have never to a Dr's office where the Entire staff is so wonderful and welcoming. IF I COULD GIVE THE OFFICE 10 PLUS STARS I WOULD.

I'm always pleased with Dr. Shim's skill -- she explains everything in advance and is very gentle…read more Grace the dental assistant is very nice too. I had to wait a half-hour but that is very unusual -- usually exactly on time, which is great! Highly recommend!!

Dr Nwokorie is an excellent Dentist! So friendly and accommodating. She took me the same day that I…read morecalled and even got on the phone personally to ask me about the problem I was having. When I got to her office I was greeted with warm smiles from her and her staff. She took care of my issue immediately and expressed her concerns about my pain like a friend would! She made sure I had an appointment to fix my problem as well as medication and an estimate for my next visit. Great lady, great staff, nice office. And Jessica, the dental hygienist is excellent! So knowledgeable and friendly. I felt like I was visiting a friend and almost forgot why I was there. I would recommend them to anyone. Especially people like me who used to avoid the dentist because of past experiences that involved too much pain and fear!

Friendly staff, always professional and they do great work with my teeth! I have never had an…read moreissue, and I have been coming here for over 10 years.

Dr Robles and Shalia treated me with respect and kindness. I needed a crown and a cleaning and they…read morewere gentle, frequently checking with me to see if I needed a break or more Novocain. The bill was less than I expected! All of the staff are kind and professional. I definitely recommend this practice.

I've been a patient of Dr. Wachs for well over 20 years! Dr. Wachs and her team are the BEST! The…read moreoffice has a very welcoming atmosphere, all staff is very attentive to detail. Don't hesitate to make your next appointment at Family Dentistry of Yorktown with Dr. Jen Wachs.

Dr.Han has been in Yorktown for two years and we had the pleasure of meeting him recently. He is…read moreknowledgeable, thorough and truly concerned about his patience. His office is bright and inviting. His staff are all so pleasant and helpful. We could not feel more secure with a dentist, a true professional.

This office is amazing. Dr. Lugay is amazing. He was in wonderment as to how my tooth problem was…read morenot solved previously. I have a temporary tooth in until my crown comes in. The whole staff is also amazing. I highly recommend this office and their care to details.

Love this place. The best dentists around! The folks here are so nice. Been going here for years!read more

i was a patient at Briteway for a long time. i always paid my bill in full when I left and expected…read moremy insurance company to reimburse me. The last time I went My bill was for $150.00 which I paid in full. A couple of months later I got a statement from my insurance that $35.00 was sent to Briteway. I called and Amanda told me they would reimburse me. i guess the head dentist did not agree and Amanda called and said they were not returning my money. I did not even know they were filing claims on my behalf and then keeping the money. Be careful because if they know your insurance company this is what they do. Unethical! For quite some time I did not feel confident with the dentists in this group. I am kind of glad this happened because I changed dentists and am happy to be away from them.

I absolutely hate going to the dentist. I actually have anxiety attacks sitting in the dental…read morechair. Unfortunately I needed some dental work done and had no choice but to go. Brightway Dental was the BEST decision I have made in a long time. Amanda the front desk manager is great. She works with your schedule, actually returns calls and squeezes you in same day in an emergency. As for Dr. Ian my new dentist, he was amazing!! He is kind, gentle and quick. I have already been there 3 times in less than a month for much needed work. I'm now pain free and my smile looks more and more beautiful each visit! I DEFINITELY recommend Brightway Dental. Your smile will thank you for it.

Full disclosure we haven't even been yet but the new patient coordinator is not helpful. We're…read morepaying out-of-pocket. They want tens of thousands of dollars we've always had problems with our teeth it's genetic and during the pandemic we both got pretty depressed. We don't like looking in the mirror so much unlike some people we know. Went to another dentist and ended up taking out insurance for the to the tune of about $65 a month. Then that Dentist tried to keep our $70 refund! Are you effing kidding me us? We knew immediately when the new patient coordinator said she would check to see if they took our insurance that they did not! Why can't they just do it as a courtesy considering we're paying out-of-pocket and you're gonna make us do all that paperwork? We just got through fighting for our rights to get certain entitlements that we have been on forever and if it had not been for Legal Services Of Hudson Valley we would be homeless! We're very tired of fighting with anyone or arguing with anyone for no reason at all. So we haven't been yet and if anybody has any information to tell us, please do. We want to be actually put to sleep because our teeth are in such registered shape and we blame ourselves and the fact that the pandemic shut down everything for over two years. We used to go to yoga right down the street three times a week and now we don't do anything but lie around in pain. We truly don't understand and maybe after we talk to the doctor, she or he will make them put in for the insurance that we've been paying for since last April on a regular monthly basis we didn't realize that the last Dentist we saw had his secret plan in place to shunt us off to a Sedation Dentist, which we had never even heard of! We would never have taken out that insurance had we known of his secret plan and no, we're not gonna tell you his name. You guess. Look at our ratings and you'll be able to figure out who it is, but we don't want to start a war. Dentist are pretty much nuts in our opinion. They're nuttier than any other fields that we can think of that's because everyone scared to go to the dentist because it hurts so much. We told that Dentist that pond us off to a Sedation Dentist this information immediately. Apparently that was enough to offend him, or whatever happened in his mind, we're not sure, but it doesn't seem right.

I've had care from both Dr. Dana and Dr. Seth. I can't say enough positive wonderful things about…read moremy experience. Their entire staff are professional,understanding and kind.