I never write reviews. I don't have facebook, twitter, instagram, etc. But today I am breaking…read moretradition... I am new to the area and my dental insurance limits me to a handful of local options. After reading through some online patient reviews, I found a dentist who practices out of Yorktown Dentistry. Upon arrival though, I was told I'd be seeing a different dentist instead (surprise!). The receptionist said he was out of the office....but that was not true - I later discovered he no longer accepts new patients with my insurance. I haven't been to a dentist in 3 years - I went into the appointment wanting to get a basic cleaning and I had something wrong with a filling that I wanted them to see. The weird thing was - they wouldn't x-ray my entire mouth (even though I asked) - they only wanted to x-ray the spot with the filling. I'm a new patient - like wtf? Wouldn't you want to survey my entire mouth? From the 1 singular x-ray, they found 2 cavities in teeth that sit right next to each other. But they would only fix 1 of them. The dentist gave me a choice - get 1 cavity fixed or get my teeth cleaned. They claimed there was a lack of time and I couldn't get everything done at once (the office was totally empty when I arrived / left). I opted to get the cavity fixed and asked if I could have a UV-cured filling instead of a silver one. The dentist told me UV costs more. I asked how much more and she said she didn't know. I asked if it were hundreds more or thousands more and she again claimed she didn't know. She eventually came to her senses and told me it wouldn't be thousands more. It was just a weird interaction. Through the course of conversation, I found out my damaged tooth has 2 fillings that are stacked on top of each other. The upper filling cracked and shifted. Her plan was to replace the upper filling until I asked her to replace both since the lower filling was done when I was a kid 30 years ago. She agreed that was the right way to do it........so why was that not the plan from the beginning???? The tooth was soft/rotting under the fillings....did she use a medicated filling - I have no idea. Was she personable - NO. Was she very rough - YES. Actually, I've had about 10 fillings done in my life and this was - without question - the most painful one I've ever sat through. She knew I was in pain and wouldn't do anything about it. My mouth was still sore the following day. I felt rushed - she wouldn't let me close my mouth to rest it during the procedure. She must have drilled this tooth for 15+ minutes, plus all the other work that needed to be done - the whole process took 45 minutes. I was pretty pissed by the end and my jaw ached from being open for so long. Its now been 4 days since my appointment - my tooth is very sensitive to temperature now. Maybe that's normal? Or maybe I should have left the office when I saw they were in a rush. The office decor is dated and kind of dingy. I don't really pay close attention to that stuff but it totally makes sense now in the context of the service I received. The one bright spot was the hygienist - she was wonderful. I feel bad she has to work with this dentist. I hope my dentist reads this review. I'm going to find a new one...if you decide to go here - good luck!

Don't judge this book by its old Yelp Review!!…read more So before I walked into Yorktown Dental Group, I did what any responsible adult with internet access does--I read the reviews. And let me tell you, some of them made it sound like I was about to enter the dental version of a medieval dungeon. Chains, dragons, and angry villagers may or may not have been implied. But plot twist: I went in anyway... and guess what? No dragons. No dungeons. Just a super professional, kind, and welcoming team who actually treats everyone--and I mean everyone--with the same level of respect and care, no matter your background, race, or how long it's been since your last flossing confession. There's no racism here--period. You walk through that door, you're a patient, not a stereotype. Let's also give a special shout-out to Donna at the front desk. She might come off a bit quick and to-the-point, but she's basically the dental office version of a well-organized fairy godmother. Always smiling, always checking in on how you're doing, and always wishing you a great day on your way out. If she ran for mayor of Yorktown Dental, I'd vote twice. Also worth noting: all those reviews complaining about past dentists? Pretty irrelevant now. Most of those folks don't even work here anymore, and the current team is doing a great job of turning the ship around--and making teeth shine along the way. So if you're nervous because of what you've read online, take it from me: leave the pitchfork at home, bring your teeth, and let these folks do their thing. You'll walk out with a smile and probably a new appreciation for front desk superheroes like Donna.

I am always a little nervous going to the dentist office, but I had a really great experience at…read moreFamily Dentistry of Yorktown. It was my first visit and was better than any dentist office I've ever been to. Mary at the front desk was very friendly and got me checked in quickly and brought me back to meet my dental hygienist immediately where I met Claudine who was super friendly as well. She cleaned my teeth without any discomfort and was very efficient. I then met Dr. Jen Wachs who has great bedside manner and came and gave me the goood news that I was cavity free! I made my 6 month appointment with Mariann who was very accomodating and was on my way. Everyone I met was smiling and happy and seemed to be part of a great team which really exemplifies the name Family Dentistry. I will be bringing my wife and kids back for all their dental needs.

This office is only interested in your money. Would not be seen until I left a $700 deposit just…read moreto cover what insurance would not. Insurance ended up covering almost everything, but they refused to refund my unused deposit. It took 3 years before that money was used with them being nasty and refusing to issue any refund with each visit.

Excellent dentist and great human being, easy to talk to. The staff is nice and friendly.read more

Excellent doctor and the hygienist Susan is very pleasant professional and truly shows sincere…read morecaring and great hygienist!

I am writing to say how wonderful Rifkin Dental is. I had an issue on Friday, and when I called,…read morethey took me immediately. They are always so accommodating. The office is extremely clean . Dr. Martyniak was not in , he came to the office and they called and said he will be able to fix your tooth . The dentists and hygienists are all so kind and gentle, and the front desk staff are always happy and smiling. It is a great dental office, and I highly recommend.

They we're pushing full X-rays which I'm i'm afraid to do then there was a special for first time…read morecoming and they did not honor the special but ended up charging me a lot of money and spent 10 minutes taking pictures of my teeth. I've never seen that in my life and the girl kept took 20 or 30 pictures of my teeth from the front the back the side, and ignore the fact that I have a discoloration on one of my teeth and didn't even discuss it but discuss that in the future one of my teeth all the way in the back is going to need a root canal and she wanted to do that already and I did not want to do any root canal unless it was absolutely necessary

Going to the dentist is easy to postpone. Between the discomfort, the cost, COVID, you name it. But…read morethe time to face the music has arrived (translation, my wife made the appointment and that is that!) and here I am at a new dentist. In the chair, get some x-rays and then dentist, Dr Nicholas comes in to check me out and do the long overdue cleaning. Given that this is long overdue, the process was relatively painless. Afterwards, she discussed my situation, made some recommendations and we came up with a treatment plan. While the news is not all good, I cannot say enough good things about my experience here. If you are need of a dentist, I suggest you go here!

I actually look forward to going to this Dentist. I find them extremely professional and friendly…read more The Office is very clean and well kept including the bathroom. I especially love the scented soap they have lol. I am always ushered in immediately yet never feel rushed while I am there. They always take the time to explain all of my options especially what really needs to be done now and what might be put off for the future. I recommend them highly.

Dr Cathy Han is a very pleasant, professional dentist. She is knowledgeable and professional in…read moremannerism. You can see she is hard working. She is indeed a treasure to any practice she works in. She has a perfect balance as a professional. Her staff Erica is also hardworking and intelligent. Also an asset to any practice.

Dr Han is incredibly nice and really takes the time to explain things with you. The front desk…read morestaff is very helpful as well.

I absolutely hate going to the dentist. I actually have anxiety attacks sitting in the dental…read morechair. Unfortunately I needed some dental work done and had no choice but to go. Brightway Dental was the BEST decision I have made in a long time. Amanda the front desk manager is great. She works with your schedule, actually returns calls and squeezes you in same day in an emergency. As for Dr. Ian my new dentist, he was amazing!! He is kind, gentle and quick. I have already been there 3 times in less than a month for much needed work. I'm now pain free and my smile looks more and more beautiful each visit! I DEFINITELY recommend Brightway Dental. Your smile will thank you for it.

i was a patient at Briteway for a long time. i always paid my bill in full when I left and expected…read moremy insurance company to reimburse me. The last time I went My bill was for $150.00 which I paid in full. A couple of months later I got a statement from my insurance that $35.00 was sent to Briteway. I called and Amanda told me they would reimburse me. i guess the head dentist did not agree and Amanda called and said they were not returning my money. I did not even know they were filing claims on my behalf and then keeping the money. Be careful because if they know your insurance company this is what they do. Unethical! For quite some time I did not feel confident with the dentists in this group. I am kind of glad this happened because I changed dentists and am happy to be away from them.

Dr.Han has been in Yorktown for two years and we had the pleasure of meeting him recently. He is…read moreknowledgeable, thorough and truly concerned about his patience. His office is bright and inviting. His staff are all so pleasant and helpful. We could not feel more secure with a dentist, a true professional.

spent a ton of money just to get screwed up and him refusing to fix his mistake! would have been…read morebetter of going to aspen!

Very clean place , dr. Steinburg is an excellent dentist and hygienist are very good and staff are…read morevery nice . Definitely would recommend this dental group.

Everything was perfect. Absolutely grateful that upon looking for a new dentist for my daughter,…read moresince she has only seen one since she turned 3 years old but they don't take our insurance so I was left with no choice but to find a new dentist and someone closer to home. We made the right choice with Cohen! Staff super friendly and nice, office super clean well with the exception of waiting room floor due to visitors bringing in wet salty slush. The visit went well and they immediately booked her next visit to avoid having to wait. Within 5 mins of making it I got a text confirm as I pulled out of the parking lot. We will be back for sure and I will update my review with photos as I was kind of feeling like a weirdo taking photos but I walked past a cute photo wall where I will convince my teen to pose lol Highly recommend!

Dr. Cohen and Staff are Amazing! All four of my children had braces. Dr. Cohen came to the rescue…read morewhen an Exchange Student in my care needed his expertise! The office is immaculate. Great kid-friently atmosphere! HIGHLY recommend this practice to anyone who is looking for orthodontic care for their children.