TLDR: The Vue is a great deal - just try to only live with people you know! Also: My girlfriend lived her 2 years ago and the complex is 1000 TIMES BETTER NOW! Haven't seen a single break in and the garage is always lit! My experience has honestly been a pretty pleasant one (been living here now since August 2018). My biggest and only real complaints are with the residents themselves. But, for the price, the proximity to campus, the fact the apartments are fully furnished, the complex supplies free wifi (although a little slow), all bills are included (mostly included - I get the occasional electricity/water bill for around 20 bucks - which anyone who has ever had their own place knows that $20 is NOTHING for a bill containing electricity AND water), you get a full kitchen with updated appliances, the A/C and heat is controlled by the residents, and the laundry is in-unit - you'd have a really hard time finding a better deal! Pros: 1. Despite what people say, I have had nothing but extremely pleasant experiences with the staff (this includes the folks in the office, the repairmen, and - yes - even the manager Charles). I have had lots of issues with roommates and Charles handled them all promptly, politely, and in such a way that pretty much all issues I had were cleared up overnight. The first few months we had the roommates from H*LL. Now, almost 9 months later? The house is quiet after midnight, people keep to themselves and respect each other's property, and they stopped lighting fireworks in the living room (yes - they lit fireworks on multiple occasions.) 2. Despite what people say, the apartments are still pretty reasonably priced. Like I mentioned, the apartment comes with a LOT. Wifi, fully-furnished, full kitchen, a balcony, walk-in closets, etc ( you can re-read my intro paragraph if you forgot everything I mentioned). My girlfriend and I share a room and then we share the apartment with three other people (two now, they kicked out one of our roommates for being intentionally destructive to the property). My girlfriend and I each pay about $400 a month. We get our own bathroom, desk, and walk-in closet in addition to all the shared amenities. Take into account that I can get to any one of my classes at UH with a 15 minute walk? $840 is a STEAL. 3. Excellent mail service. Never lost a package and the process for picking up your stuff is always simple. Plus, the front office staff is really nice! They seem like the types of people who will only catch an attitude if you give them a REASON to catch an attitude. The staff in the office is largely comprised of people in their early 20's and they are extremely professional! But, hey. A 21 year old can only keep a smile on their face through so much abuse. (Again, never seen their bad side, I am only making assumptions about what I have seen in other reviews). Cons: 1. THE RESIDENTS. Go figure, most of the residents are immature, destructive, and can't handle their alcohol - they are college kids. The residents keep the hallways a mess despite the staff cleaning the hallways multiple times a day EVERY day. As I mentioned before, the manager doesn't tolerate destructive nonsense and he will hold people to their lease. You wanna blast your music at 3am? You wanna break things? You wanna let your dog poop in the hallways? You better be ready to accept the risk of eviction. 2. Most of the luxury amenities are broken or out of order. Since I moved in, the pool has been closed. The gym equipment doesn't work either (or most of it - I don't work out, so this doesn't bother me in the slightest... also, because I don't work out, I don't know how MUCH of the equipment doesn't work - gym might be slightly functional). The worst one for me is the computer lab. The computers all work, but the printer has been out of yellow ink for months now. I even offered to buy a cartridge and replace it myself, but they wouldn't let me - I guess they were worried I would break it. 3. If you are sharing a room with someone, you might not have a lot of space. My girlfriend and I share one of the cheaper rooms and, as a result, we are SUPER cramped. There are better options for sharing a room where you'll get more space. read more

The only redeeming quality that this apartment HAD was the cheep rent. After all you do get what you pay for. The rent has since increased and the actual apartment quality has not followed. Gate constantly breaks, had my car riffled through, my roommates car got hit and run, and I found oodles of mold on the air vents. Office staff is nice and respectful so don't get fooled by the staged unit. If you are a parent reading this!! Please send your kid anywhere else!! If I could give it zero stars I would read more

Vue On Macgregor Student Living - Mold in air vents - Apartments Near Me - Houston, Texas

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I could write a novel, but I'll keep it short. Yes, They have furniture apon arrival and they have an adorable leasing office but I've lived here for almost 5 months and my car has been broken into 3 times. Yes 3, and the management doesn't care about anything other than rent. So your on your own, also people pee in the elevators, there's dog shit everywhere. Stairwells and hallways always smell like either blood, dog manure, urine or weed (sometimes all of the above) of course loud neighbors but I don't even care about that. I just live in constant fear that they're going to continue to break into my car. Even if you have a shipleys bag and they THINK you may have Do-Nuts inside they're going to break your window. Guaranteed, 10/10 chance. Don't let these people lie to you on here. This place is not safe for anyone, they'll sale you on the convenience due to the proximity of the campus and the furniture that comes with each unit. But I promise you, the Vue is not a place you want to live. read more

Vue On Macgregor Student Living - This is my car that was broken into (sorry this is a repost) - Apartments Near Me - Houston, Texas

Downgrade from my daughter's previous apartment near campus. Roommates include roaches. Update since she moved out this July. I will note that due to the roach infestation, she worked hard to keep things clean so roaches wouldn't get in to food (but they made their way in to the pan she used to cook dinner as she served her plate and was about to eat dinner) Here is the update No, no, and no. Issues: safety, car break-ins, roaches that NEVER leave, move-out even when you clean before moving out, move-out fees are more than stated in fee schedule, adding a trash fee 2nd semester that was NOT in the original contract. (At this point I was just done, so I paid and counted down the months till we were gone) We paid for a room with a view of the pool or commons ground, and we got a view of the back of some random trailer park looking place with junk in the back. We also signed a lease for a bathroom with a tub & shower and only got a standing shower. The only reason my daughter stayed was because the roommates were friends who signed together. Otherwise I would have disputed from day 1. Also, the pool was never in use the entire year up until the last month or so when it was time to have new tenants sign a lease for the next school year. Fitness room sometimes had dog poop in it which remained there for about a week. My daughter had friends visit: her friends car had the window smashed and her boyfriend's car was broken in as well (window smashed). Friend's laptop was stolen, and I am not sure what else. The thieves go around with BB guns to blow out the windows. Parking security is a joke. Imagine if you walked up on someone breaking in to your car. Suddenly your safety is in jeopardy! AND- One of the roommates even saw one of the parking lot security guards... SLEEPING... in his car. For move-out: My daughter cleaned her room - vacuumed, cleaned bathroom. They charged $50 for carpet (there were no stains and she vacuumed). Sink cleaned. They charged $40 for the sink, which was clean. Even if it was dirty, the fee for a dirty bathroom sink is $25. (Total move out fees $239 for her portion and about the same for the other 3 roommates) Charged for many other move-out items, but those 2 are just for her room, and she is so upset. I mean, why clean if they are going to charge $90 for your sink and carpet that were both cleaned/vacuumed. And barely walking space in the bedroom so you're talking about like 8 square feet of visible at most. I asked multiple times for the roach infestation to be taken care of. Roaches were IN the fridge. In the suction/seal of the door. They hung out when she cooked! Got in her Keurig. And she cleaned regularly. She didn't leave anything in the Keurig. There is just such a bad infestation that roaches are everywhere. In her drawer and in her clothes. They were practically begging people to renew by giving away MacBooks as a gift with renewal. Needless to say we did not renew. Not worth the MacBook. We had zero issues at Cullen Oaks. Go to Cullen Oaks before you go here. We always felt safe with her at Cullen, and there was never a roach issue. No car break-ins. No ridiculous move-out fees. I cannot stress enough. Do not go to the Vue. I stayed in contact with management and nothing improved. Then, they stick it to you in move-out fees even if you clean. read more

Vue On Macgregor Student Living - Break in, smashed window in the visitor parking section of Vue on Macgregor - Apartments Near Me - Houston, Texas

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This was honestly a terrible experience living here ,the hallways where always so dirty and nasty with trash , fluids of all sorts ,and animal feces. At first management was great but it quickly gotten worse after move in, everything about the apartments where pretty bad like the sated in the reviews. I wouldn't recommend the vue to anyone unless it's their last option. read more

Vue On Macgregor Student Living - Dog poop - Apartments Near Me - Houston, Texas

ZERO STAR APARTMENT REVIEW, READY? Don't EVER live here. I just read an article over this apartmnt and everything stated is 100% true. I finally left this place after living here since fall 2017 and I have hated this place ever since the first day. Absolutely disgusting since I moved in. They will not let you see an apartment unit until your first day living there! That's when I knew there was something fishy about this place. When I walked in the first day, my apartment was completely dirty with foot prints all over the floor, hand prints on the fridge and freezer, and even hair in the fridge!!! How disgusting. The building is completely filthy inside and out, rude and helpless/useless management (Kristen is the worst of them all and they're all pretty bad), hallways always smell like weed and dog pee/poo is laying around 24/7, inadequate security guards/cameras, dark parking garage, frequent car break-ins in an ENCLOSED $40/month parking garage, and the list goes on. My boyfriend's car got broken into while parked in the visitor's parking (as pictured) and management said they couldn't help me with anything but "is there anything else I could help you with?".. such bs. There was a fly infestation in my apartment during the first few weeks and was considered "not an emergency" and was brushed off even after multiple maintenance orders from all of my roommates and I. The security guards are a joke (2 security guards that hang out on the roof visitor's parking and sit in their car). One night I came home at 2:30am and called for a security guard to escort me from my car to my room and all I got was a "may I ask what for?" dude seriously? After waiting in my car anxiously I get a call back and they said they couldn't help me. I had to RUN in the completely dark (as pictured) parking garage hoping not to get mugged. Other incidences include- the garage doors being constantly broken (as pictured), old funiture that was stated to be "brand new with every unit) yah.. we had this jank ass couch since move in and they used tape to cover a bald spot? oh no.. The last thing that Kristen argued with me about was that she had my car towed for not having the most recent parking sticker on my car even when I was still PAYING rent (which includes my $40 parking fee). No emails were sent to me, no warnings, nothing. If she saw I was paying rent ANYWAYS why not just give me a sticker and save wasting my time and my MONEY to pay off my towed car that I had to go get myself. Screw you Kristen. I would never recommend this apartment to anyone!! Please do not live here. Live somewhere else. read more

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This place is horrible. Worst place I've ever lived. If I could give this place zero stars I would. There's poop and pee in every hallway. I stepped right outside my door and I could step in poop. When I moved in, my light fixtures were broken and hanging. My carpet was horrible, had a pee smell and stains all over. There was MOLD in my vents, in my room and the living room. Maintenance SPARY PAINTED OVER THE MOLD AND CALLED IT A DAY. I HAVE ASHTMA AND COULD OF DIED. Cars got broken into all the time. Security they did have was trash. If someone leaves a good review about this place they're lying. This place is horrible. Horrible living conditions. Office ran by students that knows nothing about leasing. Staff would give off packages to whoever. I received someone else's package before. Power was ALWAYS out. Price of my rent kept fluctuating. I was paying over $800 for a piece of crap. SHUT DOWN THE VUE ON MACGREGOR DOWN! read more

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These are a few pictures of things that i had to deal with living in the vue at macgregor. The furniture that was in both of my units was really old and worn down and all around disgusting. I had to clean the porch int the picture myself because management wouldn't do it and also my room was not cleaned either. They've gotten somewhat better with that but i still wouldnt stay here again, the only thing that was good about these apartments is that i payed around 655 every month but now the prices have gone up. Our apartment got broken into two times while i stayed here and the second time it got broken into was because management didn't fix the front door. Even after that they didn't come fix it. The first unit i stayed in was on the fourth floor, it wasn't clean when i moved in at all, there was stuff from fixing holes in the walls all over the floor. The carpet was dirty and stayed dirty even after they cleaned it. They had a big gnat problem in this unit. The second unit i stayed in was on the first floor, my second year staying in here only because it's cheap. It was also dirty when i moved in, the walls were dirty and the rest of the apartment was disgusting with dog poop all over the back porch along with other items and the apartment smelled like wet dog. This unit became the most disgusting unit I've been in, my Roomate had people staying here in the rooms that were vacant and management didn't do nothing at all to fix this problem, due to sanitation problems in this unit i asked to move to a different apartment. When i left that unit there was poop and piss all over the floor. This unit also had gnats. The third unit is where i stay now and it seemed to be the best unit I've been in, it was clean and it was overall really well kept BUT IT HAS ROACHES. I've never lived in my life had to stay somewhere that has roaches and it's kind of bad. They sent someone in to deal with them but i can honestly say that he did nothing to help the problem. I watched him act like he was spraying something in here but roaches didn't come out swarming after he sprayed whatever he sprayed. Also he only sprayed twice, once be hind the stove and the trash. We are still at war in here. Did what you want just letting y'all know what i went and am going they here. read more

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Parents Beware!!! Don't place you young adult in danger intentionally!! This complex is NOT safe. There are so many issues I don't know where to begin. Property Management is unstable! It has changed at least 3 times sense my daughter became a resident. You young adult vehicle is Guaranteed to be broken into. On January 8, 2022 there was a murder in property. There has been a vast amount of home invasions on the property. This property is riddled with Crime and Drugs!! Current Property Management is NO HELP!!!! Not to mention the property has had new owners sense 2021 and the new owners have yet to register the business it still under the old company information. Before placing your young adult in danger my moving to this property Please, Please do your homework. I will be attending the next city council meeting to see what we can do as citizens as it pertains to this nuisance read more

oh my, where should i start? i've lived at the vue for two years. it was probably the worst decision i've made in the last two years. when i first moved in, (i was in a shared unit. meaning it was 2 rooms in the unit, 2 people to a room and 4 people all together in a unit together). my roommates and their company, would steal my food and snacks out the kitchen. after speaking to the roommates, who acted clueless about the incidents, it was reported to the office. the office did completely nothing. they're response was "everybody live differently and we can't control how everybody come up" ??????? my exact expression. so you mean to tell me i gotta use my hard earned money - you know what? bet. i'll get a mini fridge. but no the LAST STRAW FOR ME was when i came home late one night and i found a complete stranger in my bed. IN MY BED. it was my roommates company. like bro wtfuhhh. what if i came home with somebody? how in the world was i going to explain that? you just don't do stuff like that. i immediately reported it and the office did nothing bro. they didn't have anything to say basically. anyway, i eventually asked to be move out of that room instead of putting myself in a inconvenience by breaking my lease and damaging my credit. i was told i wasn't going to able to switch rooms unless i change my room plan. the only problem was the only available room plan was out of my budget at the time. i eventually got fed up with my roommates and gave in and decided to change room plans. that was honestly probably the second worst decision i've made in the last two years.... when i tell you it was h, e, double hockey sticks living there.... i was living in this unit for the last year and a half. i was supposed to only share the kitchen and the living room with my roommates and have my bedroom to myself but when i arrived, i wasn't even able to enjoy either because it was so filthy. i couldn't enjoy the living room because one of my roommates took the tv the living room came with and got it installed on her wall in her room. i never could have company because i was too embarrassed at mess they caused. one of my roommates, in particular, broke her lease and has been letting 2 extra people live with her, a new born baby, and two dogs. like bro. this is the bull crap i had to hear and deal with everyday for the last year and a half. i don't recommend this place to no one. even when you report your roommates for being dirty, it's "everybody live differently and we can't control how everybody come up" like..... if you wanna love gnats, flys, and roaches come and live at the vue! there's even no security! people are allowed to dump their trash any and everywhere. you can even let your dog poop anywhere!!! the office staff if horrible. they always have attitudes. they never answer the phone and when they do, they already know who's calling and they have a attitude. it's been times when my packages been misplaced and even stolen. the staff even gave me someone's package before. if you ordered a vegan cookbook and live on the 5th floor, sorry. i didn't have time to drop it by your door because i moved out 4 months before my lease ended. not to mention the last time i did have guest over, they parked in the visitors parking and their car got broke in. not to mention the winter storm, WE WERE LEFT FOR DEAD. bro these people didn't notify us, email us, text, call us. the staff didn't stay at apartment, they all left without notice. there was no one no check to see if everything was okay. they didn't even notify us with power updates until our 5th day without power. nobody had answers to any of the chaotic stuff that was going on in that apartment or nothing. oh yeah, how did i forget to mention this? i had an attempted break in. i contacted the office when they first opened right? why did it take me 6 calls to get through to them? after i reported the door, i received a blunt response........ it took maintenance two whole weeks to come fix it. it appears as if they have something to do with the crime took place at the complex, such as the car and home break-ins as you can see. the only person who was helpful was the girl with the natural hair that worked on the weekends. read more

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If I could give no stars I would. My boyfriend lives here, and I have visited him many times. (2018-2019) While visiting, there've been car break ins, people screaming, arguing, and the roommates he has are terrible. They let there friend's stay over til 5am screaming, hollering and play loud video games while we are trying to sleep. They let strangers use our appliances, and wash their clothes, and allow there friends to sleep over almost every day. Our Prices have gone up because of them, and we can't do anything about it. We've complained so many times and nothing has been done. People are disrespectful, there's trash every where, and the elevators don't work most of the time. Gym still doesn't have working equipment, and pool is never cleaned. We doesn't stay there much and he recently has been getting charged for extra electricity. He isn't signing for a new year, regardless of the prices they'll give once you sign a new lease. AirPods?? And other things? Get some cameras for car break ins, and better locks for whoever is breaking the doors to get in, better maintenance, and staff that will control the after hour quiet times. Someone needs to be patrolling the inside honestly. I'll admit, the new security they recently hired, isn't so bad like the last. Since hired I've not seen a break in, although like I've said, I haven't been there in a while. Update (for new school year 2019-2020) my boyfriend still getting charged outstanding fees AFTER he moved out.. even having left multiple complaints about his roommates who had people living in the apartment, sleeping on couch, tore the couch, using the electricity and water (charging extra for him) and also had a broken counter top before moving in, and he still getting charged for. This is sickening, and embarrassing for the Vue. I would never recommend living here. I thought about it once, but I do not want to go through the process he's had too. read more

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Bug infested apartment they should really change it from a student living to a roach playground and a fruit fly/gnat hub. trash all over to the point to where you walk outside of your apartment and possibly trip over somebody's trash. the place has dog poop everywhere imagine walking out of your front door if you don't own a dog and you step in dog poop. The power is always out , The gate for the parking garage which do I mention have no type of security cameras or lighting is always broken which is why there's tons of break-ins not to mention the office staff is rude and to make matters worse all of the amenities that they offer such as the pool a gym and a sauna study rooms not open broken or just dirty. The apartment complex which advertise boutique living has ripped furniture terrible appliances that hardly work and lack of hot water let's let's give a shout out to the wonderful security guard to play on their phone in their cars instead of you know being security. read more

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Be very careful living in these apartments. The managers do not take care of ANYTHING including when it comes to your safety. Our TV was broken when we moved in, we reported it, and it was never replaced. Our dryer was having problems, and they just replaced it in April. Not to mention the carpets are absolutely filthy! When I asked for a copy of my room condition form, they couldn't find it lol. However your apartment is when you move in, that's how it'll stay. On top of this, my entire last semester here, I notified management that one of my roommates was housing a male individual, who was not a student, and creating an unsafe living environment. The individual had multiple warrants, would come stalk the apartment at all hours of the night banging on the door looking for my roommate, and actually forced his way into the apartment at one point. Management kept saying there was nothing they could do, and continued to make us pay rent even though they refused to remove the problematic roommate and was aware of the fact that she was continuously bringing this person over to the room after he was "banned". HPD was called out to the property over this specific matter more than twice, and each time I notified management. I provided them with evidence of everything, and still nothing was done. If your child's safety is priority think twice about living here, because management does not take care of issues whatsoever. read more

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If you are considering living here STOP and read this first. I've lived here two years, and you deserve to know what you're in for. GOOD REVIEWS ARE FAKE. Residents get rewarded for good reviews. Good things first: Location is amazing because you can walk to classes, and staff is friendly. They will try and help when they can. Layouts are great, TV is huge, appliances awesome. A/C is split so you get more control. Automatically locking front door is nice! Maintenance is AWESOME, as the guy is super friendly and fixes whatever you need. Can be backed up at times, but he usually responds fast! Now let me be honest: This building is FILTHY AND ROACH INFESTED as residents literally plaster the building with trash, food, and dog shit. Yes there is a staircase that has dog shit in it every week and reaks of dog piss. Building is only cleaned once a year right before new residents move in. Not a secure place. Building has locks but always broken/open. Multiple UH reports of people being jumped nearby, and even GUNSHOTS in the building once. YOU WILL HAVE ROACHES. Not a question. We have had a roach INFESTATION FOR 2 YEARS and tried every product under the sun, in addition to terminix's preventative spray, and they will not go away. They crawl in your food while you're cooking within MINUTES. When the Vue was informed, they said a treatment for the INFESTATION would be required and CHARGED TO US. THEY LIED - THEY DID NOTHING. Let me be clear - we are clean residents and the infestation is on the back of the fridge because it's broken and collects water. We live below a resident with a subwoofer which sits on their floor. They play music into the morning when we are trying to sleep on weeknights. We made OVER THIRTY noise complaints for the same room and 6 months later, the roommates were charged the fee outlined in the lease after 1 complaint. Management will lie to you, give you different answers and ignore you. They are difficult to reach and unless you sit down one-on-one, you will be completely ignored. Late rent costs 10 dollars a day regardless of the amount (could be 50 cents) and Lockouts cost 25 bucks after hours. This apartment complex preys on student ignorance and irresponsibility. NOTHING WILL BE COMPLETED UNLESS YOU BITCH FOR MONTHS. This place was better a few years ago when it opened. Responsible and clean residents have been fleeing over the past couple yers and prices have plummeted. DO NOT LIVE HERE. read more

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The place sucks they be scamming tooif I could rate this no stars I would on God why and will gladly move out when my lease up

I lived here during the 2016-2017 school year (yeah this review is late but I just made a Yelp account). I would not recommend anybody live here. Some of the problems we had included: 1) Constant break-ins. My girlfriend had her car broken into twice and I had my car broken into once. Of course they didn't do anything to re-mediate the situation like fix the garage lights or hire better security. The security at this complex consists of some guy sleeping in the study room. I can recall 2 times when I heard gun shots from INSIDE THE COMPLEX in the middle of the night. 2) They're money hungry. Our two months of living here, they started charging us for using extra electricity. The kicker is that we were out of town most of the time those two months. There was nobody home using electricity. In fact, we even turned the A/C off in order to save money. They tack on these fees to milk you. You pay for a month of rent when you move in the last week of the month, then pay for a full month again for the next month. It doesn't make sense. They will charge you for a cleaning fee, despite having a clean apartment when you move out. They charged us $25/person when we moved out. We hired professional cleaners to clean our apartment and we took video evidence that our apartment was perfect upon move out. They didn't care and I didn't want to have to deal with this place, so I ate the cost and left as soon as possible. 3) Maintenance doesn't show up unless you specifically go to the office and complain. We had to find this out when my bath tub would not drain for 2 weeks straight. They give you the run around by telling you they will come today. They do not show up until you complain. 4) The pool is DIRTY and the gym was broken from move in to move out. These are just a few of the experiences we had. The apartment is terrible and listen to the other reviews. Stay away from this place unless you don't care about your safety and your money. Of course management, during renewal time, will tell you everything will change for the better and that they are making improvements and upgrades. This is all for show. They will not do anything. read more

This apartments is by far the worst. Please don't move here they have fake reviews. Looks nothing like the pictures. Car get broken into everyday cause our security sleeps on the job. read more

It is so bad, I wanna give it a zero, but that's not possible so I give it a one star. I have lived here for two years simply bc of its location to UH and bc of the low pricing we were able to obtain. Plus I know my roommate so I thought we could make the most of the situation. I was sadly mistaken. I have never experienced such a shit show as Vue on Macgregor. Literally, sign a lease anywhere else. When we moved in there were fleas and it took a considerable amount of pestering to get the complex to replace our carpets. There are hardly any windows in the units you might as well be in jail. The carpets are disgusting and heavily stained. The fridge is never cold and the washer and dryer will break and need to be replaced. The units look nothing like the ones you see when you go on tour. The 3 ft wide and 7 ft long pool is never open. The walls are so thin and the construction starts at 6 am sharp Mon-Sat. The elevators haven't worked since December and it took them 3 months to replace the television and I was met with a constant attitude of "well I don't know what to tell you." They lose packages and tell you oops. They make no attempt to help your experience. I feel like I have been so patient and tried to make the best out of the situation, however, the towing is my hill to die on. They are so inconsistent with permits and visitor parking that they seem to change the rules constantly and you always get towed. My friends have been towed so much and it seems they make up new rules or excuses for it every time. I, a resident, was recently towed for a quote on quote expired permit which upon further investigation I found they issued to me expired. When I went to ask for their help or maybe look into a refund since I am a resident the leasing assistant said verbatim, "they don't give a fuck." If you wanna gamble with the safe and happy space your apartment should be I suppose sign here, however, this place isn't event listed at a competitive price. I strongly suggest Cullen Oaks or Tower 5040. Not to mention the literal lack of safety you will experience. The gates are constantly broken and the lights have been off in the garage leaving you with a criminal mind's atmosphere. I have personally been harassed by multiple homeless people who have wandered into our gates and when I try to report it they say okay and assure me a change is coming, which it never is. There is a car show every Sunday, and due to recent violence, the police presence has been insane and they shut down the roads so traffic is hell every Sunday. Not to mention the drivers in the car show at Macgregor Park drive insanely recklessly. There is also a tuba who practices every Sunday right across the apartment (the only day without construction noise) from noon to 8pm, it's like clockwork. I understand why the parents kicked the kid out to the streets he is ass and it makes it impossible to concentrate on school work. This apartment is disgusting appearance-wise and customer service-wise. Good luck on your apartment search, but please save yourself this craziness! read more

Just in time for leasing season. If you're planning on living here, I suggest you keep looking for apartments. This apartment complex has numerous car break ins because the gate is always open and the "security" sleep on the job. There have been 5 break ins in the past week that HPD has to come sit up in the parking because the "security" doesnt do their job. However, they put the gate down once every 3 months because of high amount of break ins and the keys to open the gate NEVER have worked! They tell you to go to the office to reactivate your key but even after you do that IT DOES NOT WORK. The "officers" Carl Thompson and Juan Jose Guascado refused to give me their names (if thats their real names) and refused to let us look at his badge because Guascado tried to initially give us a fake name. Those are the security that are supposed to protect the residents yet they yell at them and lie to them after they close the gate on your car. The hallways are disgusting and they smell foul. That hole in the wall has been there for over a month and maintenance walk past it everyday. read more

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Don't trust their price! It's just a trap after you moved in, all fees will be added, and you have no chance for regret. Original the price said it's 640/month for 1 room of the 4b4b include anything. But I paid 700 for one month I have a bill to show this truth, and if you got a car you have to pay 50 more parking fees. they will charge you a trash fee and extra electricity fee. 1. Unsafe. You have to pay the extra parking fee and end up a car broken window. 2. Noise. Every night people who live here will dance and singing start from 12 pm to 6 am and they will open their balloon door to make sure you can listen more clearly. 3. Toxic gases were consistent with weed, dog's shit, and garbage. Dog's shit and garbage everywhere. Every day I went out or go back I have to hold my breath to prevent inhalation of toxic gases consistent with weed, dog's shit, and garbage. 4. All materials are used the cheapest material, I can whisper chat with my neighbor on my own floor all the time. They can hear everything that happened in my room. Facilities are easy to broken, I live here for one year, not even one day I live without a problem. Every day I have to suffer either the toilet is plugged or shelve dropped. There A/C will stop at night and charge you an extra fee. The 4b4b's refrigerator is the smallest size one, it even smaller than my current 2b2b's one. 5. I give all hard and honest workmen a deepest praise! Every time they can fix the problems, but there suppose no problems because we paid around 3000$ for a small and shitty 4b4b. you can find a two-floor 4b4b big beautiful house just across the river, it even has its own garage and yard with 2100$. And those house are closer to campus. Just imagine how much interest they made. 6. Same to 5 I think people here are awesome, but this can not be the reason to rent this place. There is not even one reason I can come up when I try to recommend this complex to any of my friends. read more

Buckle up for the shit show because that's exactly what living here is. My car has been broken into and hit in the parking garage but because there aren't any cameras age security doesn't do their job, I'm paying for it out of pocket although I pay to park here. Hallways always smell like something is dying. Animal piss and shit are everywhere. The dog park that way pay for isn't available for use and hasn't been since move in, neither has the sky deck. Management is garbage all around. They care about nothing but rent. I was without hot water for almost two months and had to shower in a show room. My toilet deadass moves when I sit on it. Not to mention the holes in the walls from maintenance doing a poor job on everything. Save yourself the headache and don't move here please. read more

0 STARS. This place is the worst. Lol do not live here. They have the worst parking system ever. If you want to have a visitor they have to register their car EVERY 24 hours and if they are there for two days in a row you have to wait until MIDNIGHT to re-register it. EVEN if the car is already in the registered system from the day before. If you forget to re-register it for the next day at midnight they will tow it and it costs a MINIMUM of $275 to get it out. They have like 100 open visitor parking spots and will still tow your car. Also- your visitor's car is not allowed to be register more than 3 times a week. They do not administer warning tickets or even regular tickets.. LOL. They do not warn you. They do not call you before your car gets towed (even though your number is on file with the registered car). They don't even email you or text you when your car has been towed. Not only this, but they don't assist you because no one is in the office until after 10am on week days. LIKE WHAT!?!?!!!!? I had to call random numbers I found online to find out where my car is. Not only this, but cars GET BROKEN INTO ALL THE TIME! There are no cameras in the parking garage except for at the gate to get in. There is poop and pee from dogs everywhere. It always reeks of weed and trash. People have to leave their trash outside of their apartment door for it to be picked up like every 5 days. The AC is crap in all of the apartments. The smoke alarms go off if you cook an egg. The elevators are always broken. Management is impossible to reach. It's just nasty. read more

I lived there for 2 years in a studio by myself, I was one of the first people to move into the complex. From the moment I moved in it was awful. Dark hallways, completely unsafe. Apartments cheaply made and falling apart although brand new. While I lived there there were multiple car break ins, a shooting in the building, a homeless person found living in the garage, and a dead person found by the pool area. Really bad area to live in. People sneak in behind other people entering the garage to get in and the cameras in the garage are never working and the lights were always out and people drive like crazy in the garage, I almost got hit just trying to park multiple times. Woke up a few times to drunk people banging on my door trying to get in because they thought it was their apartment. Actually opened the door one morning to find some some guy passed out on my doorstep. General areas are disgusting and never clean, literally puke and dog poop in the halls that takes weeks for them to get cleaned up. Weed smell everywhere, the smell started come in my room because of the cracks in the doors due to how poorly and cheaply built the place was. The tenants have absolutely no respect for anyone, throwing parties extremely loud in the middle of the school week. Random power outages and days that all wifi would be shut down and I could not study. Place had a serious spider and bug problem also since there was cracks in the doors. Maintenance was awful, left me with a gaping hole in the ceiling over my shower for a month. All in all, horrible experience, extremely overpriced and so not worth it. I wish I would've just sucked it up and commuted further to have better housing. read more

I would leave 0 stars if I could. AVOID AT ALL COSTS. - I lived here for 3 years and saw over 50 cars broken into. Not one resident was helped or reimbursed by the apartment complex, nor did the complex install cameras to help catch the culprits or provide a more secure parking garage. - Every year they charged me the maximum amount for cleaning when I moved out, which was several hundred dollars. On top of that, they even kept my deposit and falsely charged me for a broken chair. - They had my car towed from the garage despite me paying for parking and tried to refuse reimbursing me for the tow. - The halls have piss stains, garbage and are worse than a prison bathroom. The walls are incredibly thin and the AC units are dysfunctional so expect an overcharge for electricity every month. - The pool is always trashed with garbage and has outsiders breaking in to use it. - The chances of you getting mugged or attacked are extremely high, I saw two people get shot on the street out front in my residency here. - The property manager Kristen is the worst, coldest, most disrespectful and unaccommodating human being I have ever come across. If you want to have the WORST living experience in your life, sign up for the Vue on Macgregor! read more

This is a terrible place to live in. If there is a good review, do not believe it. This apartment complex failed to give me my mail, the hallways and garage were filled with animal feces (dog poop), maintenance fails to show up, and my car got broken into. The hallways would remain with dog poop for the entire year & would get appropriately cleaned only for the new residents only. Their pool seems to be like a community pool for the neighborhood kids. The residents would also put their trash on top of the apartments designated trash bin. This is a zero star apartment complex. read more

I met with Vue on MacGregor's Leasing Consultant Elizabeth Mayberry today & she was very helpful. I feel that Ms. Mayberry is an asset to the apartment complex & very knowledgeable. I am looking forward to working with Ms. Mayberry & the entire staff to create a great living environment for my college students. read more

If it were possible, I would give the Vue zero stars. I moved in 22 August 2015, and so far the experience has been terrible. I will not be staying here again and can hopefully convince whoever is considering living here to choose somewhere else. 1. My biggest issue with this apartment complex, is their attempt at tricking you into paying more than what you had previously signed your contract for. I originally signed for $881/ month (includes parking). However, after a month of living there, every resident was sent the front sheet of their leasing contract. The leasing office asked that we all sign it again. At first I found this odd since before we moved in, we had to sign the contract and make our first payment. Thankfully I didn't re-sign because they had CHANGED THE PRICE WITHOUT INFORMING THE RESIDENTS, and now all of my roommates are paying more than what they originally had signed for. 2. The dishwasher, disposable, lights, and drainage for the showers and sinks do not work; nor has there been any attempt on the apartment's end to fix said damages. 3. They love to tow people with an extremely sketchy towing company 25 min away, which ends up costing a minimum of $226. 4. The staff is extremely unhelpful and unresponsive. I don't know if this will convince someone more or less, but I only made an account on yelp because I was so dissatisfied with this apartment complex. read more

None of the cameras work so if anything happens no one knows anything, the cops never come The a management is useless they don't do anything this place isn't safe at all, my friends car got stolen in the visitors parking daytime, my car also got broken into in the gated garage in broad daylight.... listen to the comments don't stay here it's not worth it, maintenance doesn't come we pay monthly for parking and there's break ins it's terrible do not live here trust me the price is good but it isnt worth it at all unless you literally have nothing to lose read more

I mean it is a convenience being close to campus ... however, the layout of the place is horrible! I live in a one bedroom and it definitely lacks versatility as far as to rearranging furniture goes. Another issue is that the walls here are really and I mean REALLY thin. I didn't here this much noise when I was living in dorms but, now I'm constantly hearing people moving or feet above my head. It's quite annoying. I understand feet if anything but, I shouldn't know when someone is moving a chair in their kitchen. Then on top of that... they installed the metroline so now all you hear at night is continuous train horns and maybe a few dogs barking everytime they here it. I can't even sit in my room in the peace in quiet without hearing someone beside me or above me. The only good thing about this complex is the distance from here to campus... other than that and the nice staff. It could use some work. read more

This apartment complex is horrible! It is caked in filth and garbage constantly and management has not done anything about it for the past 10 months. Only now that the leases are ending are they starting to clean it up because people will be starting to look for apartments for the fall but I can guarantee that once you sign the lease they will stop caring again! For the past 10 months the entire complex has smelled like rotting garbage, especially in the hallways leading to the parking garages where residents like to dump their trash! The residents here are extremely trashy! Constantly yelling and running down the hallways at 3 AM, leaving trash and food in the stairwells and hallways, leaving dog poop and pee in the hallways. The entire complex wreaks of marijuana constantly and it permeates through the air vents. Gunshots in the complex at 3AM. The management here is grossly incompetent! There is rarely ever a manager onsite, even during the week in the middle of the day! The complex is basically run by part time college students who of course can't do anything without management approval so they're basically useless. None of the "amenities" are actually usable, the pool has been shut down for health code violations since I moved in and the gym equipment is unusable with out of order signs on 90% of the equipment. It's such a shame, this apartment complex could be so nice if management actually stepped up and started enforcing the rules and did their job but they just do not care! read more

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I've lived here for 10 years never saw a roach or one ounce of crime I love it here and definitely am not part of the management team

The WORST decision I have ever made.. ever. Any review with anything over two stars is from either their employees or tenants who kiss up to management for whatever reason. Kristen, the manager, even asked me in August 2018 to come on here and leave an "awesome" review.. yeah right. I don't even know where to start. First of all, I was without a desk chair for, hmm, half of my lease even after management said she (lol) would bring me one in a couple days. A lie. Secondly, this "utilities included" excuse for student housing is NOT TRUE. You will be charged EXTRA every month because they claim you went over your utility cap even though that is NOT true lol. I probably paid extra each month during my whole 2017-2018 lease. They will find any slight inconvenience and take your money with no questions asked. We're told to clean our apartment thoroughly before move out to avoid cleaning fees but what's the point if when they do a walk through, they'll find a crumb and charge $300 lol??? Parking garage is continuously getting broken into. I even heard their own employee, Courtney, was the one responsible for the breaking of car windows because she got fired LOL. ummm, 8 visitor parking spaces in the complex and the "security guard" sleeps throughout his whole shift. :/ not to mention, the parking garage was pitch BLACK during nighttime. They only installed LED lights because they were fined by the city of Houston. we were promised that cameras would be installed. They "installed" ONE on the first floor of the parking garage but it's not even on! The "GYM" is basically useless. The machines are always broken lol and the tanning bed or whatever was not open ONCE the two years I lived here. This place is a JOKE. The elevator by the parking garage doesn't work. I can't remember the last time it ever did. Hallways stink, just like everyone else on here has said. Gunshots heard outside your room but management will claim they were "fireworks" lol. OH, and get this.. one time there was a fire and the fire alarms didn't even go off LOL. Students were the ones banging on everyone's door to get out. Seriously, how is that not a safety violation?? HOW are these apartments still operating?? Everyone in the office always has an attitude but I would to if I had to work for these booboo apartments. One employee would literally roll her eyes when spoken to her...lol wut? I don't know how they have ratings over one star!!!! But nonetheless, I am sooo happy my lease is over. Please, do not make the mistake I made. Good luck! read more

I was paid by Courtney Ceaser to write that review it's all a lie.(She gave me a gift card in exchange for writing it)These apartments were horrible and disgusting. Dog poop and trash always in the hallways. Constant vehicle break ins all the time. Sexual harassment by the security guards. Extremely unprofessional. read more

DEAR RESIDENTS AT THE VUE, I AM SORRY! COURTNEY PURPOSEFULLY DAMAGED MANY OF YOUR CARS AND SHE WAS ARRESTED FOR IT! AND THE COMPANY NEVER TOLD YOU THAT AN EMPLOYEE DID IT AND THEY NEVER OFFERED TO PAY!!! Many of you know me from the summer. I want to apologize for letting any of you move into such a horrible place. My review is too long to be posted here but let me just tell you that the problems here start from the very top of the company. Many of you were lied to. Many of you failed the application standards but were allowed to move in anyways. You were promised cameras that never came. You were told that we would meet HPD's BlueStar certification. None of that happened. Please help me fight to have the lights in the garage replaced! They are an electrical hazard and our cars are being broken into. My name is Aaron Maxwell. Please contact me on Facebook if you have any questions. read more

PLEASE READ/SHARE IF YOU ARE IN COLLEGE OR HAVE A LOVED ONE IN COLLEGE LOOKING FOR A PLACE TO LIVE. I live at the Vue on Macgregor in Houston, Texas, an off-campus student housing community, managed by Nelson Brothers. Nelson Brothers manages properties across the country, and if you have a student in college looking for housing, DO NOT TURN TO THE VUE ON MACGREGOR OR ANY NELSON BROTHERS PROPERTY. The managers have little respect for their tenants, they do not upkeep the building to meet all codes, which Patrick Nelson of Nelson Brothers says is because of the high property taxes in the area. On September 9, a grease fire occurred in my apartment unit by my roommate, completely by accident. The Vue on Macgregor housed the tenants affected in a hotel for 2 nights. On September 11, Leah Ott, the regional manager, held a meeting that informed the tenants that since we had failed to get renter's insurance, we would be without a home until the repairs were completed. During this meeting, the repair timeline was approximately 2 weeks. 2 weeks came and went. Then 3, then 4. 9 weeks later, on November 16, we were finally able to move back into our apartment. During these 9 weeks, I sent countless emails to management inquiring about move in dates with no response. Not being from Houston, I had nowhere permanent to stay, except friend's couches and eventually a hotel that was extremely expensive. Finally, on October 31, I received a phone call from Leah Ott informing me that the property manager had been fired and we would be receiving daily updates from the new project manager for the repairs. We still did not receive daily updates, and I had to call every day to get an answer. Finally, we had a firm move in date and moved in on November 16. However, our microwave, coffee table, end table, 2 bar stools, a TV, and TV stand were missing; all of which were promised in our lease. When I went to the office to ask when the rest of our furniture and repairs would be completed, they yet again gave a very vague answer. The Vue on Macgregor is a disgusting and unsafe property. In these pictures, you can see that there is concrete decay and holes in our parking garage. There is trash all over the apartment complex, since the valet trash service has been suspended, and we are fined $500 if we are found leaving trash outside our door. On September 7, we were informed that the valet trash service was TEMPORARILY suspended, however it is 79 days past, and it is still suspended. The main door that leads from the street to the elevator is unlocked and broken, allowing anyone to wander in from the street. The parking garage gate seems to be broken on a weekly basis. Security was a major selling point when I toured the complex, since I am a young single woman living on her own in the Third Ward. There is no communication from management at all about trash services, our broken elevator that has been broken for at least a month, the hole in the parking garage that drops bits of concrete on the floor below as people drive over it. This could be potentially fatal, and there is a measly cone to alert drivers but no communication was sent out to residents. However, communication about potential fines comes through just fine. Of course, I should've known better as in March of 2018 (after I had signed my lease) the Daily Cougar, the UH newspaper, published an article stating that the Houston Housing Office had deemed the Vue on Macgregor building deficient. The article also outlines tenant's stories about break-ins and other code violations. Please share this for anyone who is considering living at the Vue on Macgregor or any other Nelson Brothers company. Do not live here. It is cheap rent, which appeals to college students, especially compared to other student housing in the area, but it is not worth it. read more

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The vue is a nice place to stay and Amanda is my favorite leasing agent. She gets the job done!

THIS IS THE WORST STUDENT APARTMENTS Management is unprofessional, they messed up my lease, placed me in an extremely small room and told me I couldn't move even though the room I signed my lease for was taken. The apartment in general is dirty 80% of the time. The initial presentation is nice of course to draw in new renters, but after the first 2 months you really start to see how filthy the halls and staircases become. They charge you for the most random things upon moving out just to make a dollar. Selling your lease is nearly impossible. You have to pay 80% of your rent for that month while the other person pays the full amount(scammers). The worst part about living here, besides the extreme filthiness, is the break in rates. They tried installing brighter lights in the garage but cars were still vandalized and broken into. It's actually shocking. Every time I walked out to my car I saw a new car broken into from the previous night. DO NOT LIVE HERE. read more

Honestly the worst Decision I ever made was moving here. Would not renew my lease even if the rent was 1 dollar. WORST MANAGEMENT EVER!!! please don't waste your money. It's all a show and it looks good and great until you sign that contract and move into this gross place we are supposed to call home. The ratings are bad for a reason. I see people moving in and signing leases and my stomach hurts for them because they don't know what they have gotten themselves into. My car has been broken into twice. My house broken into twice. Things have been stolen. The place is a absolute trash. They are finally trying to clean it up but I have heard this all before. PLEASE PLEASE PLEASE PLEASEEEE DONT MOVE HERE. you guys are better off finding an actual apartment. Seriously. read more

Management doesn't reply to emails and the main manager is never even in the office. Ridiculously overpriced. I've been emailing maintenance for weeks and they still have not gotten back to me. Someone was robbed at gunpoint in their own apartment. Parking is alright, could be better. And don't even get me started on the car situation..My car was broken into a few days ago, along with several others, and management didn't do anything about to. Security is nonexistent and there are no cameras either. Moved in August, didn't get my mailbox key until December. Walls are paper thin - I can hear people running around in the hallways late at night, and always hear people stomping above me even though I live on the 5th floor. The gym is trash, none of the equip works and the pool water is green! They have "complimentary cleaning" monthly but the cleaning people show up unannounced and move around all our stuff without even telling us. I will not be living here next year. Would not recommended. read more

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I have been in this apartment for 1 month and the front door has stopped working at least 6 different times and today the maintenance has took 4 hours since we first called and they said they were coming and still nobody has let us in our apartment and today it stopped working 2 times. Also hallways always smell like weed and is genuinely a terrible place to live wouldn't recommend it. Also have seen multiple cars with broken windows in this apartment. Also called the property manager and she hasn't helped at all and told us we have to wait as long as it take for us to get into our apartment read more