Absolutely worst cinema experience I have ever had. My friends and I had 3 seats together and we walked into the screening 12 minutes early, and there were other patrons already inside the house. The male employee was inside cleaning alone, and we tried to stay out of the way so he could clean the huge mess in our row. My friend even helped him clean up by collecting trash and putting it in the trash bag. There was chocolate smeared on the seats and popcorn all over the floor. There were people in the other rows and he still cleaned their rows. As he left and more people came in, we realized he would not come back to clean our row. I went outside to ask another staff member if they could come in and clean the seat with chocolate smeared because we had to sit on it (it was a full house). She went and asked him and I overheard him say "well they came in early so I couldn't ask them to move so I could clean, so I'm not going in now because there's people there". The staff member came back to me and told us it was basically our fault for being there early and apparently "in the way". We didn't mind the mind the popcorn on the floor, but the seat was unable to be sat in. She told me we could move to the front, but those seats are priced at a lower cost than what we paid for. We just sucked it up and sat on a shopping bag, but I hope this employee never works a day in customer service ever again. read more

Vue Cinema - Cinema Near Me - London, XGL

I love vue cinemas its the only cinema I go to. This is because they always have massive screens in comparison to other cinemas. They also have lemon sorbet flavour ice cream which I never seem to find in other cinemas. However my fellow Qypers I just wanted to share the traumatic ordeal I experienced at Vue cinema in Sheperds bush screen 6! I arrived into the movie pretty late so i sat near to the front with my boyfriend. whilst watching the movie I noticed a dark shadow move across the cinema floor. At first I ignored it cause I didnt want to jump into conclusions. Not until when the cinema was slightly brightened and I saw a rat yes a rat! running around freely and I am sure there was more than one. I was not comfortable at all as I was constantly watching the floor and not the movie. I made a complaint to the manager and recieved some compensation but that is beside the point. I paid to watch a with my boyfriend not to watch a movie with my boyfriend and rats! So beware Qypers! read more

Vue Cinema - Cinema Near Me - London, XGL

Ironically, I find that cinemas in the UK really put American movie theaters to shame. The seats are generally better, the snack bar has WAY more delicious yum yums, and you generally feel like you are experiencing something special and exciting when you step inside. I have found. This one is no exception. We took in a nice matinee on Sunday and had a great time. Bonus that it's within a little shopping centre in Shepherd's Bush and has lots of bus stops and tube links nearby. We walked though. We're such walkers. Until the new one gets built inside Westfield and makes this one fail miserably, I'll be back for more glorious entertainment. read more

There are 2 Vue cinemas within 2 blocks of each other. So when you tell a friend to meet you at one of them, make sure you're going to the same place. "I'm at the Vue in Shepherds Bush" "I am too!" "I really don't think we're at the same cinema." "But I'm at the Vue in Shepherds Bush!" etc. Points (at both, actually): -Ben & Jerry's stand. Yum. -Popcorn (you do have to specify "savoury" instead of "sweet", but after that, yum) -nice leg room, clean, spacious cinema Docks: -I think I spent £20 here, for a movie, popcorn and soda. ...I'm still trying to pretend that didn't happen. Fun and very nice. read more

we went to see cloverfield and payed around £12 per ticket. image and sound is definitely worth the price compared to other movie theaters around. the restrooms were very dirty and faeces covered the floor. not sure what is going on with public toilets in the UK .. also the big waiting queue was a little annoying, not enough ticket machines though. note: the fact that some people don't know how to behave during screening is very frustrating and ruined the whole atmosphere. read more

Vue Cinema - tickets - Cinema Near Me - London, XGL

I went here last night to see the new bond film and had a nice time, despite many things going wrong. First of all I was early so while I waited for my friend I discovered there wasn't a single seat or bench in the place, I imagine this would be really bad for elderly or people with children. Also when we were at the popcorn counter, it took over five minutes for the sales assistant to put our sale through because she pressed a wrong button and a manager had to come void it. After millions of receipt signing and refunding onto credit cards we eventually got our food, which was delicious. The cinema screen was worth it though, really comfy seats and it wasn't too big so that every seat was a great view. The student ticket is £6.15 which is good for a Saturday night and really good compared to the west end cinemas. I'd go back, but I'll make sure next time not to be early! read more

One of my favourite local cinemas. They opened in 2010, so everything is very new and they have three types of screens: the standard, the Xtreme and the Scene. I haven't been to the Xtreme yet, but I recently went to see King's Speech in the Scene and it is worth the extra money (about 15 pounds per ticket). The Scene has reclining leather seats with little tables so you can bring in drinks from the bar just outside. It is a smaller screen (still big enough) but the atmosphere and the overall experience is much nicer. Give it a try and stop by the tapas place downstairs after the movie. read more

The Vue cinema is part of the West12 shopping centre situated opposite the Shepherd's Bush Central line station. As big national cinema chains go, this is pretty standard but there are a few quirks to mark it out from the rest. The box office is rarely manned so you have to buy your ticket from one of the automated card machines or behind the food counter. The cinema is fairly enormous which means there is a massive amount of sweets/chococlates/hot dogs/nachos/ice creams to choose from at the regular inflated cinema prices. There are 12 screens showing a good selection of recent releases. The size of the cinema combined with the number of screens and the lack of a cinema hungry demographic in Shepherd's Bush can occasionally result in the magical situation where you may find yourself the only people watching the film. read more

This Shepherd's Bush location of the UK cinema chain is accessible via Central Line and several west London buses. It's got 12 screens of various sizes, but most are large enough and all are very new with roomy stadium seating, cupholders, etc. The toilets are inside the ticket area, so you don't have to fish out your ticket stub if you need the loo while the ads are running. It's in a mall, so if you're there for an early show you can go to the bookshop. I wouldn't recommend any of the restaurants or bars in the mall, but there's a couple of decent spots across Shepherd's Bush Green. They tend to reserve a screen or two for films from the artier end of the spectrum: it's not just the blockbusters here. read more

Pretty expensive and SLOWEST snacks counter EVER!!! Plus: cash only as of system maintenance on a SATURDAY! This was a facedive of a cliff... read more

I went here last night to see "My Sisters Keeper". First off I was a bit confused on where to buy my ticket. There was no one in the booth and so the only way to get my ticket was through the machine. That would of been fine but I wanted to pay in cash not by my card. When I went to get popcorn I had to wait in line forever. As usual the popcorn was over priced. But what else is new. The seats in the theater were comfortable and the leg room was efficient. I think that the cleaners may have missed a few spots. Seeing that I was stepping on popcorn before I even sat down. Overall it was a nice theater and I would good back again. read more

Why go to Westfield and pay nearly £13 for a 2D ticket when you pay under £11 for the same and it's a stone throw away? Has the same Sony 4k screens and benefit to being in West 12 is that you've got Morrisons on the bottom floor to get your snacks and treats coz Looord know I won't pay £4 for a bag of Malteasers read more

Just right across the road from the Westfield Mall, it has numerous screens to ensure that it is showing all the movies that are out at the moment. Nothing special to say about it, its a standard Vue, but the prices are cheaper than in central London. A moneysaving tip is to get your drinks and snacks at the Somerfields/Morrisons downstairs; its a pretty big supermarket and stock bags of popcorn, snacks, chocolate, and drinks at much cheaper prices than at the bar. My friends & I have blatantly carried our shopping bags pass the ticket check without any problems before. read more

My regular, comfy seats and spacious leg room

This is my favourite cinema, being conveniently located for transport links (well not since they closed the Central line station) and having a number of screens which screen a variety of films. It is located inside the shopping centre which means there are plenty of restaurants under the same roof and nearby. You buy your tickets and snacks from the same counter which strikes me as a bit inefficient but it seems common these days. The screens are mostly large and the seats comfortable. The loos are also usually clean which is a big bonus! read more

i remember when i first went here, being amazed by how much nicer it seemed than the awful Odeons and Virgin/UGC/Cineworld alternatives. as others have said, all the screens are nice and big - which makes a welcome change - and there are a lot of them. but the excellent gradient of the tiered seating, and the space between the seats is the best thing about this place. no worrying about obstructing the view of the person behind, or peering round someone in front. or treading on someone as you get in or out of your seats. and they're comfortable. this is how cinema seating should be. read more

Real film fans might be a bit offended by Vue Shepherds Bush, located on the top floor of the West12 Shopping Centre. Up until a few months back, the reason for choosing it was the prices - much, much cheaper than...Odeon Kensington High Street, for example. However, due to the new development down the road, the managers obviously freaked and bumped the prices sky high, meaning unless you've got Orange Wednesdays or a yearly ticket there's no real reason to choose it. Drinks/popcorn/sweets prices are the standard rip-off and often you have to buy tickets from the food counter as the box office is almost never used. Vue cinema screens are good value however, the steep seating meaning everyone has a decent view (hence the name I assume). Not the worst, not the best. read more

This is a huge, well designed cinema in the W12 shopping centre in Shepherds Bush. The cinema itself has 12 screens, all of which are kitted out with very comfortable chairs and plenty of leg room. Audio and visual levels are always satisfactory, as you would expect from the Vue chain. An added bonus for this cinema is the large number of pubs, bars and restaurants also within the complex which are perfect for pre-cinema food and drink. My only negative (which is similar for most cinemas nowadays) is the ridiculous cost of tickets and refreshments. An adult ticket alone will set you back nearly £9. And don't get me started on the price of popcorn Even so, your cinema experience here will be enjoyable - especially if you take advatage of Orange Wednesdays! read more

An OK cinema, definitely nothing special about it. What makes me kind of sad is the stores in the mall around it that are slowly shutting down that and the awful gym near its entrance for those who have biceps bigger than my head. Yikes. read more

i have watched coco after chanel here but wasn't happy to pay nearly £9 for a ticket,and it wasn't even the first week of showing the film.i asked why was it expensive only to be told it was because we were in inner London and that prices were going to be expensive.that came as a shocker because ive been to see a film in High St Kensington and it wasn't even pricy there,bearing in mind Kensington is a very prestigious area!i was annoyed to be spending nearly a tenner for a ticket and wouldn't suggest to go there.lets hope the VUE in Westfields won't be as bad. read more

good location and really good sound quality with big screen really a good cinema just one thing missing thats bollywood collection

With Vue Westfield just a few minutes away, Vue Sheperd's Bush has got a bit quieter recently, but it is cheaper and less busy, which makes it worth the extra couple of minutes it takes to walk there. Unlike in Westfield, I have never had to wait too long to see a or get served, and it is actually quite a big cinema, so they have a good range of films on. The one thing about it is that the small shopping centre it is set in is nowhere near as nice as Westfield, so there's not much to do in the complex apart from the cinema, but I still prefer it there as the service is quicker and it is cheaper. read more

Highly recommended if you want to go and listen to your fellow cinema-goers constantly chat throughout the film. More of a social thing than a film experience. Also enjoyed watching the staff have a popcorn food-fight on the way out, and the single broken toilet stall. A classy venue for the movie connoisseur. read more