It's pretty clear that when you find someone whom other contractors trust, you've found someone of…read morequality. And it turned out to be true. We called around to find repair for our sliding glass doors -- one was a pane replacement, and the other was a track-fix.
This is a winter-home for us, and we're retired, and we travel a lot. Thus, we didn't need the most expensive fix -- we had a budget, and we made sure to be clear with the contractor that we were looking for a basic fix.
We spoke with several companies, and they all told us the same thing: Call All-Area Window Repair, because they're the best.So I did. When Robert and Dee of All Area Window Repair arrived, they were unlike most contractors: very modest and unassuming -- and they took the time to look over the problem seriously. They thought about my price considerations on this home of questionable value, and made suggestions on ways to save money on the repair.
They were so helpful that, at that point, I had them look at 2 or 3 other window situations in my home which needed attention. Even though they were small jobs, Robert and Dee said they could handle them, and gave me reasonable estimates to do so.That first day, they took a small (25 percent) deposit, and ordered my pane. They also stayed to work on the track problem on one of my sliding-glass door sets. It turned out that a bad installation in 1984 (of which I was already aware) made a track-fix almost impossible, and likely to again recur .
They didn't bat an eye, but got right on the problem, on the spot. They had some stock in a used door in the same size, which they had just been paid to remove and either re-use (environment, ya know!) or properly dispose of. Re-use worked out perfectly.It was a bigger job to change out the whole thing, but they didn't charge very much more. And it was a better outcome because the door they had to replace this one was much better.
Just so you all know -- I have renovated four (4) houses, and done much of the work. I'm personally competent with wiring and plumbing and cabinetry and framing and drywall and some trim-out. And I know the window-replacement business -- I have a pretty good idea of costs and a pretty good idea of the work involved. In my younger days, I've replaced windows in my own homes.
So I know. The prices I was given were good. Very good. There was no effort whatsoever on their part to try to take advantage of my problem of an essentially un-repairable track. There was no effort to UP-sell me. I had told them the economics of this house, and the proper budget. They respected that, and they came up with a smart solution.This is HARD-TO-FIND. I am very, very pleased with the honesty and integrity of All-Area Window Repair. Just now I had to remember to call them by their business name, but they seem more like "Dee and Bobby" to me, because they're just plain nice, decent people -- and very competent people at all aspects of windows, from repair to full replacement.
As far as timeliness, they have been right where they have promised to be, right on time, every time. They got my order in quickly for the pane, and scheduled with me to replace it much faster than I anticipated.I told them that I was going to write them an online review, because I was so pleased, and I asked them if I should mention anything. They didn't ask me to give them a plug, or ask me what I was going to say. I think that's because they know that they're good at what they do, and fair-priced, and I think they have a good bit of business already: I think you're LUCKY to be able to get them.
They did ask that if I go online (I don't think they're online much... LOL) that I mention that they do business as far out as Windermere and Dr. Philips and Apopka and Oviedo and Winter Park, and most near-to-Orlando suburbs.
OK, now you have it. My review. Anyone reading this should know that my time is valuable, and I didn't sit down and take all this time to write this review just for my health. I'm writing it because I'm truly impressed with All-Area Window Repair.
I recommend them highly, and if you have any questions about my experience, you can even contact me through my account right here (I think that's possible?) and I'll tell you my experience. But here's the way I see it: If you need window repair, you've got about two choices: All Area Window Repair or somebody else unknown, and I would call All Area again in a heartbeat, and I probably will. In 48 years and 6 cities, they're the best windows repair I've ever found, and possibly the best contractor I've found.
Oh, and they actually answer their telephone! :-)
