I've paid in Full What Republic Charged me for the year and last year too. Both years I've gotten…read moreAn Additional Charge AFTER Paying in Full that charges have gone up so they're charging me more.

This is my first review, which if you read, you'll see why I'm writing it. On 4/15/2026 I updated…read moremy auto-pay method for my waste/recycling services, and, following the explicit instructions on the site, paid in the moment my service balance of $197.57. Then, the next day, my previous method of payment, which was removed from my account online, was also charged $197.57. I called Republic Services requesting a refund for the double payment. Initially they suggested I keep the amount on my account for my next bill, in 3 months. I politely declined. They noted needing to send me a check as a refund, since I paid via bank account, and that it would take 2 weeks to receive my check. Not ideal, and if I wasn't fortunate enough to not need the amount immediately, it would have been a big deal. It wasn't, until I received a check for the amount of $148.00. I've since called 4 times. Initially I was told to expect a check of the difference the next day. Needless to say, it did not arrive. Yesterday I called and asked to speak to a supervisor, was told they were all in a meeting and that I would be called back in an hour. I received no such call. I called today, was able to speak to a supervisor after a lengthy wait, and still, no one is able to tell me where the owed difference is, or why I was not refunded in entirety. Attempts at "this fee or that fee" were met with my ability to do simple math, and not being talked over or around as I reviewed the invoices live. I was now told to wait 3 more days while they look into it, and that I would need to call them back. Additionally, I am still being asked to pay the upcoming invoice for a yard waste container removal (which I cancelled and they still tried to charge me for), even though they have nearly the full amount of that fee "somewhere." I was told I cannot cancel immediately, that I would have to wait until the end of the month. I've filed a complaint with the BBB, as likely many others have, and rightfully so.

DO NOT RECOMMEND -- DISHONEST AND MISLEADING PRACTICES, ESPECIALLY TOWARD NEW CUSTOMERS…read more I made it clear from the beginning that I was a first-time customer and that this was my first time doing business with them. Based on my experience, that did not result in clearer explanations or transparency--instead, it appeared to work against me. They attempted to downgrade the quality of the metal I brought in without providing any proof, testing results, or documentation to support their claim. No explanation was offered beyond their word. I was intentionally kept in the dark until the very end of the process. Only after my profile was fully created and I was fingerprinted was I told what they intended to pay. As a new customer, this felt especially misleading and calculated. Even more concerning, I was given three different weights for the same material. The weight I was verbally told in the scale room did not match the weight printed on the receipt and was short by approximately one pound, with no explanation for the discrepancy. Because of these issues, I requested my material back and took it to West Side Metal & Iron, where it was confirmed that the metal was exactly what I originally stated and not the lower-grade material this business claimed it was. That confirmation made their earlier claims appear deceptive. They also fail to disclose critical payment restrictions upfront. Customers--especially new ones--are not informed that payouts are capped at $25 per day. Any higher balance requires returning later or waiting for a check to be mailed, which can take 4-7 business days. This information is withheld until after the transaction is already in progress. If you are a first-time customer or do not have extensive knowledge of scrap materials, be extremely cautious. Based on my experience, this business appears to take advantage of inexperience through withheld information, inconsistent weights, and questionable grading.

From the owner: Whatever your industry or business, PADNOS makes it easy to get more value for your ferrous and…read morenonferrous metals, plastics, paper and electronic scrap with our Michigan-based, industry-leading scrap management services.

I have been a completely satisfied EverKept customer for two decades in spite of price increases…read morethat were never advertised. I would normally would give them a 5-star rating. Their drivers smiled and seemed happy, the trucks always looked nice, and their pickups were fairly predictable. However, they just sold to another company in the area, one that seems to be buying up the competition - in my neighborhood, they have already taken over two other small companies. The trucks are dirty and the drivers do not smile or even look at the pedestrians in the neighborhood. This does not give me good feelings about future service and pricing so I am completely unhappy with EverKept's business decision. I am sure their executives are going to make a lot of money on the sale, but I can no longer support a company that sells out. Two stars because their service is quite good and their business decisions quite bad.

If I could give them zero stars I would. Our trash can was at the curb by 6 am yesterday. Everyone…read moreelse on the street was picked up, but our house. There wasn't anything in the way of the trash can so they just didn't pick ours up. We called and they said they did pick it up according to their information. We asked for them to come pick it up today instead. Nope. We have to wait until Monday (2 days before next weeks pick up) to get our trash removed. We have done everything right on our end. They obviously were lazy and did every other house on our street but ours. This company is literally trash.

We needed to get rid of a chair fast at my parents house. It was a wonderful feeling to know it was…read morepicked up on a timely manner. Friendly fast service.

2 people showed up to move everything we had for junk and didn't hesitate to take a few extras we…read morefound before they got here. Fast, friendly and efficient. Reasonable price. I will use them again.