We had to stop at Vons in lake Isabella we needed ice cream, I forgot to pack it. We're headed up to our cabin in Alta Sierra for St. Patrick's weekend. I never mind stopping in at Vons, Its is vibrant store in the Kern River valley always busy. Vons is staffed by friendly locals It features a Starbucks outstanding deli, bakery, produce, meat, non foods liquor and grocery departments. The store supports many local activities in the valley. If you haven't shopped at Vons stop in give the a try. They also had a sale on our favorite ice cream. read more

See all

I'm disappointed with this Vons, I've tried to be understanding about the quality of food. Recently, I bought raspberries, and I went home to freeze them. When I put them in a bowl, half of them were moldy. The lettuce was brown inside when I split in half. Bag of potatoes several were rotten. Went to Vons at 8 pm, no baskets, they were being used to block off a section in store. The cashier told me to look in the parking lot (I'm 70 yrs). No customer service. No milk (sale) re stocked. 3 heads of lettuce (all bad). No frozen veggies were restocked (on a Wednesday when the sale deals should be stocked). These incidents have occurred in the last 3 wks at the Vons in Lake Isabella. read more

Talking about closing early and shutting the doors like it's barely 10:50 like what? On top of that they have the door closed so they make you wait and walk every one out one by one read more

THURSDAY OCTOBER 3, 2024 @ 10:30 AM, BEN is working at cash register #2 and was extremely rude as was the girl bagging groceries for him. He waited for me to load all of my groceries onto the belt and then put the 'closed' sign up on the belt. He says, "Sorry," as the girl bagging groceries chuckled. I'm convinced this VONS is dedicated to hiring people for reasons other than the best person for the job. read more

never enough cashiers. other then that is not that bad, just need to have more people on the clock

Vons in Lake Isabella . For the cashier employee named Peter. I asked him a question if I could pay my electric bill. He said he did not know which was really rude. He would not ask his manager he just left me in the dust. He was very disrespectful. When I shop there I always get somebody that is very kind and considerate and respectful. I don't know if he was having a bad day but that was so unnecessary. And he didn't care. Bring an attitude to work I hope his manager sees this. I had to ask another employee and she was very kind considerate and give me the information that I needed. He just kept on telling me that he doesn't know with an attitude. I will not be going through his line if he's ever working there again read more

Had another bad experience..bought bread that was expired by two weeks, the manager is obviously not doing his job right. Never get greeted by cashiers and one older bagger with glasses was on his break just staring me down the entire time I checked out and on my way in he was on his break and almost bumped into me because he had to walk in front of me with coffee if I hadn't stopped to let him go before me he would of bumped into me and collided. The hot coffee would of spilt on me. I felt completely harassed by that and the staring. Another cashier was coughing like crazy and sounded sick now I feel sick don't come to work if you're sick! read more

The rudest people work here. The cashier (Tracy) is one of the worse. She only speaks to people she knows. I try to avoid going in Vons. Grocery outlet could train the Vons employees bc they are so nice at GO. read more

There was food on the floor I almost slipped on it was a grape right by the grapes. One employee always gives me a nasty look/side eye another was rude I was reading the ingredients on my dogs food then she mocked me by doing the same thing after she scanned it, weirdo cashiers read more

I have been a Vons customer in LA for 30 yeads since it was nearby and easy to navigate. The prices were always high bit high but you could get most of the things you were looking for. The employees and managers are just as friendly and helpful as my old store. And now that I am in a much smaller area, it's comforting to have a familiar store brand here where I feel welcome and cared for. I enjoy their deli and bakery with items that remind me of 'home.' I also like the convenience of a broad selection of items. But inventory is quickly depleted and the produce is not quite as fresh here. Inflation is noticeable, too, so I find myself shopping elsewhere to save a little money. read more

We had a two day get away from San Diego . We stayed at the KOA down the road (11 miles) and I knew Vons would have exactly what I needed, and then some. I thought I packed the essentials- obviously I didn't. I forgot a small fry pan- and we made the mistake of going to James Sierra Gateway Market. Since that market is a mile away from KOA- we just snagged a cookie pan sheet to use on the stove top burners (to cook our carne asada) and also used that cookie sheet on the fire pit to heat up our tortillas. The next day, we did stop by this Vons- and in Aisle 14- kitchenware- you will find a decent selection of pans/ pots/ cookie sheets/ Pyrex, utensils, etc. There's a Starbucks inside- bathrooms- tons of selections of groceries. I'm a big fan of their hot food items and decided on an 8 piece mixed fried chicken for $6.99!! Just grabbed a small tub of deviled egg potato salad and some beer- life was good!! As for customer service, the young man in the butcher section said hello- and my cashier was friendly. read more

Sunday, 7/23/23, 12:59, Express check out #1. On this day at the age of 69 I was carded by a teen aged checker who asks if I "mind showing her my ID" to which I replied: "yes, I do mind". Moments go by and she just stands there looking at me, "do I look under 21 to you"?, I inquired. She tells she can't sell me beer without ID, I reply that that's a first in my years of shopping here. Now she says " I need to see your ID", why? I ask, "because ABC is in town and she needs to varify that my ID has not expired". Meanwhile I'm getting some real bad vibes from the gentle lady behind me who valuable time in this back-water burg is being wasted by my discourse and inquiries. I show the checker my ID , she still stands there looking at me, "are you going to run my order now?" I ask. I paid my bill and loaded my cart while being sideways bad mouthed by my time-pressed line follower; a behavior I have encountered in this community before and absolutely loath. Questions: *Are teen aged Vons checkers now co-employed by the DMV to varify the expiration dates on customer CDLs? *If the young lady needed to see my ID so urgently then why dose my receipt say: AGE VARIFICATION BYPASSED? *Why dose my receipt say I bought three items when I only bought two items? *Am I to understand that VONS only checks IDs on questionably and non-questionably legal-aged beer buyers if the ABC is in town *Is it Vons policy to charge sales tax on snap purchases? I like this store. As Vons stores go it is well run, clean and well stocked and dose employ some very professional checkers such as Megan whom, unlike this (shall remain nameless) unskilled amateur is a credit to good management and a strong work ethic read more

This is my go to grocery store when we come to our family cabin. It is fresh, clean and friendly. Their instocks are excellent for being so far away from a DC. Tonight the bakery clerk was really friendly and offered me hot French bread if I came back in just a few minutes. Other grocery stores around here tend to have issues with freshness/shelf life dates being out of code so I like that I can depend on this store. read more

Disappointed as usual. Sub par. The fruits and vegetables are bad but when it comes to meat, absolute bottom of the barrel crap that rots in a day or two. I hate the fact we have no choices here other than Vons and Grocery Outlet. Both are a joke and a waste of money. Especially with the outrageous prices. Disgusting way to run a grocery, Vons. Your stores always suck but didn't think it could get worse. Obviously, no care given whatsoever. None. read more

When you are from out of town in a small community sometimes folks are nice sometimes not so much. The staff here really nice AND has a Starbucks. Had I known would have driven from kernville read more

One of the WORST customer service EVER!!! Why because I'm ASIAN ? so you feel you have to treat me differently !! Sorry miserable workers , if you don't like your job please find somewhere else !! I don't even wanna give me a star !! read more

As an employee of this store for 10+ years. I felt the need to the come on here and explain a few things that I have seen commented on here. For starters, many things that people complain about our out of our hands, we don't control hours or scheduling, do you think we enjoy being understaffed with people yelling at us constantly? You want a change in this, you need to harass Corporate, not the cashiers. The last two years I have seen a huge change with the Albertsons merger, they have cut hours so badly we can barely manage our day to day functions. Most of us try our best to provide "World Class Customer Service" which is what I was taught when I was hired, but corporate has us being pulled in so many directions it makes are job that much more difficult. For our store here in Lake Isabella, our "Inflated Prices" which again we have NO control over, come from the cost of having to ship supplies up here, this goes for every store in the valley, not just Vons. Stocking issues occur when Albertsons-Vons changes vendors or supply locations or there is high demand for a product, we order it and when it becomes available again we get. As for us employees being spoiled and entitled, most of us here are working our asses off to get a 40 hour work week job done on barely 24 hours. Most of us our paid extremely poor wages and have to have second jobs. Who I feel are entitled, is the whiny customers that think its ok to treat retail workers poorly and make our jobs that much harder. If you have never worked a retail job, have a little respect and patience, you don't know what goes on behind the scenes. read more

I went to the Starbucks in Vons and some girl named Megan made my drink. I told her it was wrong and she told me "Oh well", and she refused to remake it. She was very rude and disrespectful. I have never been to any starbucks and been treated that way. I will never go back there again. read more

This Vons is so dreadful. The photo is of a cashier that was working Friday evening about 9pm on July 29th. This lady has been so rude to me on multiple occasions. Last night the store was busy and of course they only had 2 registers open. I walk up to one of the registers and just as I'm setting my stuff down on the belt, this employee THROWS the closed sign on the belt in front of me. I couldn't help but laugh out loud because her blatant bad attitude is embarrassing. I don't know why Vons employs this person because she is the worst. She threw down the closed lane sign when the other line is about 12 people deep, only to go outside for a cigarette. Gross. She could've helped a few customers before going to puff but nope, bad attitude always. This is like the 5th time she's done that to me. On the other hand, cashier Megan is great. Why can't this place hire more Megans and less hags?! Megan is the breath of fresh air this place desperately needs. I know it's Lake Isabella and the options are minimal but c'mon, there's gotta be another Megan out there somewhere. We are suffering! LOL read more

This is a pretty good-sized supermarket for the area in Lake Isabella. Even though the area is a little more secluded, they actually have this Vons stocked like any normal supermarket... including a pretty good organic and produce section. I noticed tons of different bread options and a large bakery section. Good salad selection too. This market has got you covered with all the essentials plus much more if you're in the area and staying/camping around these parts. read more

Vons - Grocery Near Me - Lake Isabella, California

The attitudes of MANY of those checkers in that store are quite undesireable. I'd say about 3 of them make me go to a different line. This has been over 3 years, so my memory can only review today's specifically. About 11:30 a.m. that bxxxxx in the "quick check" on lane one was VERY UNHAPPY and I , I(underlined), OBVIOUSLY irritated the hell out of her. I had a kink or two in my process and when I sensed her tude re: me, I got more kinked and she STAYED DRIPPING WITH SNOT! I had TWO ITEMS ONLY and TRUE TO USUAL!!!! was charged the full price for something that had 30 percent off. She oozed sugar with the ONE (there were only TWO peple in her line - me and him) OTHER CUSTOMER behind me - " (Let me take care of him FIRST)" Me: "ok." Her, upon his departure, " Have a nice day sweetie!" Her with her calculator came up with owing me $1.38 which she disgustedly handed me. I just now figured on MY calculator. I guess mine is broken (???) because MINE came up with 30 percent off of $4.64 as $1.39!!! It happens EVERYTIME!!!~ The last hohoho-bag checker gave me tude as I made sure to point out the cake cost $6.99. SHE ALREADY KNEW!, unlike her YOUNG MAN CO-WORKER FROM THE TIME BEFORE!!! So sad I caught it! I COULD'A paid $14.99 instead! (assholes!) Ya gotta watch their EVERY MOVE - IN EVERY STORE and, but, IN LAKE ISABELLA ESPECIALLY!!!! I'm sure my over-charges are pushing $50 in A 3-year time frame! STUFF IF COSTLY ENOUGH! They fix the charges but the majority of their attitudes NEVER get fixed! They remain undesirably SNOTTY, esp., mostly in VONS! ! I guess I can see it, living in this backwards, horridly limited place on the planet could MESS YOU UP (and HAS!) I HATE SHOPPING IN LAKE ISABELLA AND TODAY, ESPECIALLY, (WHAT ELSE IS NEW?) VONS IS WINNING! read more

Some of the poorest customer service I have ever experienced. All the employees seems really depressed. I avoid this place mostly because of the huge lines everywhere. Sometimes I go in just to check how long the line is before I shop. Im not going to wait 20 minutes in line to buy some water. There are other markets you can shop at. The people who tolerate the none existent customer service dont seem to mind. I personally think the staff should go on strike and the customers should boycott the "market". read more

Worst pick up service. They were behind on time when I scheduled something a whole day before. I got a notification saying someone was preparing my order almost an hour after seeing that same status on the website. read more

Does anyone at this store enjoy their job? Does anyone at this store understand customer service? Deli the worst! Arrrggggghhh We are already paying inflated prices. Make the shopping experience a little better. #sad read more

Prices here are absolutely sky high...cashiers are always only 2 at the very most on daily basis. The starbucks employee (heavy set dark haired girl) is absolutely rude. From my experience I felt was because I was not white. I tell the manager and her response was "thats not very nice of you" then with a "I need to seek professional help" read more

Let me tell you about Kathy at the Deli in Lake Isabella. She belongs behind the scenes without any cash accountability! I came in this morning on the way home after visiting with my folks for the weekend. She never smiled during the entire transaction! She couldn't remember her password to access the POS register so she yelled out to her co-worker who who yelled back 5-4...something. Sharing passwords compromises the integrity of cash accountability. This should be grounds for disciplinary action, for both of them. Anyhow she did acknowledge the next customer...but failed to even utter a thank you to me. I parted with an enthusiastic thank you, have a good day. She either needs a refresher on customer service and review of Von's policies... Or a poor hire for Von's! read more

I don't mind going to Vons occasionally. The store is always clean. They usually have what I need. I will not complain about the prices, everything is going up. I did work for Trader Joe's, I know about customer service and pay rates. Regardless of working conditions, we were taught respect and politeness to the customers. Today I was disrespected by a cashier named Ed on the express check stand. My husband and I were very polite to him, just to receive total attitude and smart mouth from Ed. Shame on you. I like Vons, good store. Thank You for being here for us. read more

You need to watch out for expiration dates. I bought some expensive tomato puree and got home, it had expired in 2019. I also bought some rice crackers and they tasted funky. They expired Feb 2020. Not a good situation. Also, they had some very misstocked shelves - like the name tags and prices didn't match the actual products on the shelves. read more

A well-known chain food store in the middle of a tourist destination. What a great idea! Prices are about the same as any other Vons I've been at. Not like the inflated prices at the mom and pop stores. Full bakery and deli but only packaged meats. Friendly staff but large crowds on all of my visits. read more

This Vons is a hit or miss. Some employees are wonderful and really get to know the customers! Others are more frustrating to deal with. Variety is quite limited and if they run out of something it is typically out of stock for a while. Buying anything that isn't on sale feels like a rip off, but they do occasionally have some really great sales. read more

Good store, we shop here every few weeks, you have to check for expiration dates though as it happened more than once a product was way beyond it's expiration date. read more

My how a few years changes things. I was there on the evening of 3/3/17 and spent 10 or 15 minutes in the express lane behind a Vons employee buying a multihundred dollar order that seemed to be stored in the cash register. We finally walked out, along with the couple behind us. Service has been getting worse and worse, but this is the end of the road. I'l buy most items in Bako at Walmart or CostCo and bring them up the hill from now on. I'll buy only what I need from a place that doesn't care about me or my business. read more

Wow, what can i say? When I first moved to Lake Isabella this was my go to store. Clean, fresh and customer service was okay. Now,? What happened to it? The deli is horrid. The salads do not look fresh, cole slaw is always dry as is the fried chicken. Never buy food from the deli! Not to mention the deli staff is always in the back talking and laughing in the back area while you are waiting at the counter. The vons employees used to be clean, now they look dirty with stains vons shirts and aprons. Some of them make me cringe when they talk to me. I worked in drug intervention for years, I know when someone is a meth head or junkie. This store obviously employs them by the handfull. It is sad to say, but this Vons store has gone completly down the drain over the few years I've been here. They need to get their stuff together before I shop there again. And stop employing drug addicts! Drug testing for potential employees can be your best friend @Vons Managers and District Managers! That is MY 2cents. read more

Here we are again!!!! No matter what time of day it is, there is always a line and never enough checkers. Today the supervisor, David, was my checker. I asked him why they let the lines get so long he said " they weren't like this five minutes ago....I don't make the schedule" both are just cop outs to fixing the problems at this store. read more

Vons - This place is the worst. The lines are always long and there are never enough checkouts open. - Grocery Near Me - Lake Isabella, California

Worst. Von's. ever. Winey, entitled employees, and over priced food combine to create one of the worst shopping experiences of my life. If you're hungry, don't come to this store. read more

when youre stuck for 15 days on a constant night shoot in lake isabella theres nothing better then a trip to vons when you get off... mostly because there is absolutely nothing else going on at 7 in the morning in satins anus. yes, the helpful employees look at you a little weird when you stroll in every other morning, an hour after the store opens, and buy nothing but bottles of vodka, rum and tequilla (aisle 3), but hey, what are you going to do? not get liquored up? as if. also, because of the lack of civility, vons (or 'vaans' as best boy tim from chicago calls it) is the only place around to get a cup of joe - theres a starbucks outpost inside... its just too bad that starbucks sucks ass. read more

This vons its just like a walmart too many costumers for 2 cashiers ..... And starbucks cant handle 5 costumers eith only one barista ... I just wasted my 10 mins break waiting in line trying to get a coffee read more

When you get ready to check out good luck no checkers available maybe one or two for that huge store.

I live here in the valley and appreciate having Vons here. The employees are always nice and have to put up with jerks to cant wait in line 5 extra minutes. Go to Isabella Market if you're not happy. The store is always clean and well stocked. I go there never rushed and don't mind waiting in line. The service is excellent. Please don't complain about the employees, they are very hard workers and have to put up with a lot of BS from a lot of different types of customers. Vons Employees Rock.... I have never in 20 years had a bad experience. Soooo if you can't say something nice, keep it shut! A happy customer!!!! read more

I normally shop here even though I live closer to the Sierra Market. They have a good selection and friendly employees. I was shocked when I was told they have discontinued our favorite flavor of Coffee Mate, Butter Pecan. It sold out often because it was so popular. Why stop carrying it? Think I will check to see if Sierra Market carries it, if so I will start shopping there instead. I know this probably seems like a small thing but who wants to drive to Bakersfield to buy coffee creamer? read more