These guys fixed a gas leak at my business. There was a 3 day wait for a part but the technician…read morewent above and beyond to get me a temporary fix. This world needs more service like that. I will call them every time!!

Missed the mark...way over priced compared to their competitors quotes. By $300-$400 dollars. We…read morewent with another company at a third of the cost.

Would give 0 stars if possible…read more We had a garbage disposal that didn't work. The person came out, tightened 1 bolt with an Allen wrench and was done. Took about 4 minutes from door to door and the tightening of the bolt took seconds. The Bill was $350...Why? The service charge was only $95. So where did the rest of it come from? The owner of the company stated: "The worker drove 40 minutes one way...things are more expensive these days...our costs have doubled in the last 12 months". So beyond the service charge, the rest of the charge was around driving? I am in West Knox. Gas is $2.56/Gallon right now, what? Also the invoice only has a service fee and charge to repair, so the business contradicted themselves. I was charged before being sent the receipt, and forced to sign (a statement saying I was told prices before work was done) after paying the bill. I did not notice I was signing a statement saying prices were told to me before work was done (my eyes are bad). The company did not operate like they should in this situation, costs should be explained before work is done and they are due. Instead they did work first, told me the final price when it's due. To me this is scam behavior. Be very wary of this company, as you think you are just paying the service fee ($95) and the additional cost of the repair, but they will scam you badly with the final bill. This company used to be great (used them very recently), but something has changed very recently. If I were you I'd find a different company. Here are some much better ones: West Knox? Cedar Bluff Plumbing North Knox? East Tennessee Plumbing Solutions Whatever you do, don't choose these guys, seriously!

I have been paying a monthly membership rate for years. After I had the entire house replumbed --…read moreor so I was told. After breaking open a wall, I found the company did not finish portions of the crawl space, they just covered the old pipe within insulation instead of pex. They also failed to complete the rest of the connections. Even though the wall was open and had complete access while the plumber apparently only connected shower and never replaced the old pipes. Instead of honoring their work and the payment, they have gone radio silent, after they asked for photos and sent someone to look at it. They've abandoned and said too much time has passed and have completely disregarded the membership that i've been paying for 4 years. Now they want to blame a guy that doesn't work there anymore.

We had PA out to our home a while back. The plumber was awesome. He explained the issue and fixed…read moreit quickly. very affordable as well. I also want to say, their new billboards are AWESOME!! The pup is adorable! Whoever created those is a genius!

$93 or free! Only…read morehad excuses. Upselling began before the evaluation even started. Blamed my pipes not being up to code. I ended up ordering a drain snake/auger on Amazon for $65 and completing the job myself.

We are so grateful for these ppl can't thanked them enough fast polite honest affordable thank uread more

Showed up on time, worked hard, and did a good job. However, labor (quoted on-site) was too high to…read morereset / replace a new toilet that was onsite with all parts provided, $325 for maybe 45 minutes?

FRAUDULENT BUSINESS PRACTICES - Zero Accountability…read more This would be a zero star rating if possible. This company is a textbook example of why you should never pay for service upfront. We paid in full before they even stepped foot on the property, and it is now clear that was a calculated move to secure our money without any intention of delivering the promised results. In December 2025, after two failed attempts to even show up, they sent a technician to assess a leak in our pool and spa. We were promised a comprehensive report to hand over to our pool company for repairs. When I followed up, I was told it would take "a few days." It is now late March, and after four months of calling, texting, and emailing, I have received nothing but silence. They have either blocked my number or folded as a business--either way, their conduct is unprofessional and unacceptable. Be warned: I have already contacted my credit card company to dispute the charges for services not rendered. Furthermore, I am filing formal complaints with the Better Business Bureau and relevant state consumer protection agencies to ensure other homeowners are not scammed by this outfit. I have every receipt and text message documented to prove this gross negligence. Avoid this company at all costs.

Absolutely terrible. Avoid these people. Will not return phone calls…read more Won't send reports or tell you what they found.