We are very happy with the service from Ebi. The technician was extremely professional, patient,…read moreand thorough while fixing our dryer. He carefully checked everything and explained the problem in a way that was easy to understand. It's rare to find such attentive and reliable service these days. Highly recommended!

They were available for a visit on the same day. I was surprised! The technician was on time and…read moreeasily repaired my leaking refrigerator. It was a simple fix ( for him). He went the extra mile to clean up behind my refrigerator, too. I would highly recommend this company!

UPDATE: Triton finally called me back and was able to issue the reimbursement for the compressor…read more Thanks to Mario for following up after my review and working to make it right. Appreciate it! My LG refrigerator died recently and I needed it repaired ASAP. Triton was able to come the soonest so I went with them. They came right away and fixed the problem- the fridge needed a new compressor. So far so good. The job ended up costing around $1350. $950 for the labor and $400 for the part. Super expensive I know but still cheaper than getting a new fridge. The problem was that the compressor was still under warranty and the repair man said that they could reimburse us for the part if we call LG to have them replace it after the fact. He assured me that this is common practice and he's done it several times before. Ok so I pay them, call LG, give them all the info they asked for and they say they will send Triton the new part in 3-4 weeks. A month goes by and I call Triton about the reimbursement. The guy says he needs to check with his warehouse or inventory manager or something to see if the part arrived and would call me back. I never heard back. I tried again the next week. Same thing- he needs to check with his inventory guy and will get back to me. No call back. I call again and you'll never guess what happened. Yes same story. And now I am writing this review because I'm starting to think I'm not getting that $400 back. Ugh. Still I can't give only 1 star bc they did fix it and they were courteous the whole time they were here. 2 stars it is.

I worked with Triton Appliance repair to fix my broken Viking microwave. Triton Appliance kept me…read moreupdated on the progress and was transparent about all the problems the technicians encountered. Despite not being able to fix my microwave in the end due to missing parts, the team was honest and responded well to feedback and refunded all the fees for me. I appreciate the honesty and how understanding the team is. They could've kept the money and not refunded me, but they did. Repair cost was cheaper than getting a brand new microwave. If you go with triton for the repair, they will wave the initial inspection fee. Will be using them again.

Mike came to fix my dryer and was prompt and efficient with his work. He gave me great advice on…read morethe maintenance of my machine and had my machine up and running in no time. I appreciated his friendly and quick service!

Washing machine wasn't working and I was able to schedule a repair for the next day. Mike at All…read moreState Appliance Repair was timely, arriving within the estimated window of time. He quickly diagnosed the issue and had the proper part on-hand to replace and fix the washer. I would recommend.

TLDR: Really terrific honest friendly reliable folks that…read morehave served San Francisco nearly forever! Very reasonable repair costs too. We have an old (20+ yo!) Washer Dryer combo, and one day, the washer would not start up anymore. We gave the folks at Parkside a call, and they came out the next day on time to evaluate the issue. It turned out that the circuit board was no good anymore. Even though the circuit board for our machine was no longer in production and no longer in stock at the manufacturer they were able to find me a direct replacement board to complete the repair. Way to go! Its been a few years now since this repair, but our washer/dryer has been happy again ever since! Update: We just called them up for a repair for a gas stove, and since they don't repair gas stoves (only electric ones and most all kinds of washer/dryers), they referred me to another trusted company for that. Verdict: Great folks all. It is so refreshing to have such nice folks out there like Parkside Appliance to help us solve our once-in-a-blue-moon appliance repairs! Highly Recommended!

Helped me fix a dishwasher and made a recommendation for a new one. Easy , no hassle, and…read moreprofessional!

The washer part of our twenty year old plus Maytag stackable washer/dryer would load with water,…read moreand then stop altogether mid-cycle. Another company came out to look, didn't even open the outer panel of the unit, acted like they were diagnosing the problem, jiggled switches and said that we needed a new timer that would take another week to arrive. My brother who has used Atech services a number of times in the past with great results recommended Jesus. When I contacted Jesus and told him about what the dryer was doing, unlike other "service technicians" we had talked to, Jesus had immediate ideas for correcting the problem, citing a possible worn out switch or blown fuse. We were a little outside of Atech's service area but Jesus was willing to accommodate us. He arrived on time. He was professionally dressed, and respectful. He wore a mask for our protection and his This is a one person business. Jesus learned his profession apprenticing to his father. No frills, no games, no jacking up the price of parts to increase company profit, no purchased favorable Yelp reviews, no bait and switching of technicians of questionable skill levels while the customer waits for a part to arrive that is not going to correct the problem. Jesus is the real deal, an expert with integrity who enjoys his work and enjoys providing a useful service. He arrived at our house and got to work , had the panel off immediately, looked under the hood and diagnosed the problem, a defective switch, confirming his original theory from our initial phone conversation. Jesus had the replacement part in his tool kit and had it installed in a short time, and we were back on the road. The washer works beautifully today like it was originally intended to work. Jesus charged slightly more to fix the problem in one visit then the other guys charged for their first "diagnostic " visit, and with them we would still be looking at additional labor costs to install the expensive part that would not have fixed the problem necessitating additional service calls and expense. Jesus charged about 30 percent of what the other guys had in store for us, and ten days from now we might still have been sitting in limbo with a non-functional washer waiting for the next salvo of charges. Atech repairs all large appliances. Lessons for me: trust your instincts. When a service person isn't willing to advance a theory over the phone about the cause of the problem they either have very little experience with the problem, or you are being played to separate you from as many of your hard earned dollars as possible before the problem you are describing is actually fixed. Jesus is the true gem, the needle in the haystack deserving of our business.

When my mom's washer stopped working suddenly this past weekend, she found this company from an…read moreinternet search. Jesus answered her call Saturday morning and was at her house that afternoon. He was responsive, patient and kind and was ultimately able to fix the washer sparing her from having to purchase a new one!! While he was there she mentioned another problem she was experiencing with her freezer and needless to say he fixed that too! Now when I put into words he was able to help her, I can't emphasize enough the amount of stress relief he bestowed to her, and I'm so grateful for that. Price was reasonable, excellent same day service! Highly recommend. Thank you Jesus!

The quality and Value of this company is the best. Repaired my drier/washer Maytag in three days…read more Fast and the price was the best of the market. Recommend this Appliance Repair company.

I asked for someone to come check out my washing machine. It has some balance problems; sometimes…read morebut not all the time. The technician was here for 1 minute, turned on the machine, and before it even fully started spinning said it wasn't worth repairing and I should buy a new machine. This is only a 4 year old machine. Of course, he asked for the $85 service fee. What a fantastic way to make money without having to do anything; a con job if you ask me. He didn't check anything else with the machine. if you want to just give money away, this is the business to hire. If you want to have someone actually try to troubleshoot the problem is, then find another repair company.

Flavio has completed 2 appliance repair jobs for me, he was always responsive, prompt, and…read morerespectful toward my tenants on his visit. He's knowledgeable in appliances fixing, he took care of an older model of gas stove and fixed a German brand newer washing machine. Very satisfied!

I called Flavio for a second opinion about several burners that were not working on my old O'Keefe…read more& Merritt stove. The opinion of the first guy was that the structure of the burners had to be rebuilt. The first guy said that would cost about $650 - $750. Flavio said they needed a minor adjustment, which he completed in under an hour, at the cost of $165. Bravo to Flavio for recognizing that this could be done in a short amount of time for a lot less money than the other guy quoted to me.

If you're looking for an honest & skilled technician, look no further. Mark was a pleasure to work…read morewith. He was courteous, professional and transparent about the repair process. My Sub-Zero had a frost issue in the freezer. Mark had the unit backup and running smoothly within the hour. I really appreciated him walking me through the cause of the issue rather than just handing me a bill. He was very knowledgeable and explained the "why" behind the problem. Initial service charge was only $95 to assess and was deducted from the cost of the repair. My previous appliance repair company wanted to charge 3 times that amount and wasn't going to deduct the price if servicing was needed. Excellent service all around! Highly recommend

The short and sweet: They were prompt, the young man who came to evaluate the refrigerator was…read morefriendly and competent, but their repair estimate was astonishing and they completely shut down communication about the matter when I politely asked some questions based on their previous repair of the same appliance five years previous. So the "High End" in their name definitely speaks to their prices as well as the product market of appliances they work on. I'll provide details and let you be the judge. I have a U-Line under-counter refrigerator that is 23 years ago. Several weeks ago it simply stopped working. Same thing happened five years ago and I called High End, which evaluated it and installed a new thermostat and had it running again. The invoice, which I still have, reflects a total of $465 plus tax - $185 for the part and $280 for labor. A new U-Line would have been several thousand dollars, and the refrigerator was in otherwise excellent condition, so while I thought the price was a bit high I thought it was a good deal for me overall. So when the same problem arose again, I called High End again, and as noted the response was prompt. The young man was friendly and worked quickly to diagnose the problem, which was the same as five years earlier. Lucky for me as it turns out, he didn't have the part needed with him, but said they probably had it in stock and I would receive further communication with an estimate soon. I received the invoice for the service call ($110) shortly after the young man left, which I promptly paid. The next afternoon I received an email with the repair estimate. That same evening I received a call from High End asking for confirmation that I had received the estimate and could they proceed. For the reasons described below I simply said I needed to evaluate the estimate and get back to them the next day. The estimate was more than double what I had paid five years earlier. It estimated labor at $475 and the part (U-Line cold control assembly, factory complete repair service kit) at $559.70. Given credit for the $110 I had already paid, the total to proceed with the repair was $976.47. I priced the part directly with U-Line; their price for the part was $66. I then watched a YouTube video of a guy doing the same exact repair as they proposed, and it didn't look too hard. I sent two emails to High End, both very polite and expressing an interest in having them handle the repair if the price was lower, more in line with what I paid when they had done the repair previously, and I did specifically note the disparity between the price they would charge for the cold control assembly ($560) versus its actual cost ($66). I understand write-ups on parts for the costs of maintaining an inventory, but to me this mark-up defied explanation. Maybe that's why I never heard back from High End. Not a peep. So I ordered the cold control assembly from U-Line, which came with very clear instructions for installation that, combined with the YouTube video, made installation easy with help from a friend. And saved $900. Bottom line, my experience with High End is that they're prompt, seem competent, but you'll have to pay what I consider overly high prices, especially for parts. They also don't respond to customers who question their estimates.

We had a stove whose electrical spark for lighting the burners quit a long time ago. He came in,…read morewas very friendly and knowledgeable. He determined the issues with the stove and immediately ordered the parts for replacement. The following week, he came in a repaired everything and helped us to clean up the stove after many years of use. I would recommende him to anyone!

Extremely unhappy with Mikhail Roytman…read more He arrived significantly earlier than agreed upon - refused to wear any sort of mask (he said he had breathing problems) and would not wear booties to cover his shoes. I can understand someone having breathing issues and not being able to mask - that can be something that happens to people - I'm not sure why it was a hassle for him to slip elasticized shoe covers on. He went to the kitchen, took parts off to look at the wiring situation - said it would be $345 - and then put the parts back into the oven when we didn't have enough. He then wanted to be paid for a service call - he said it would be $115. Over the phone, before this appointment, he hadn't been forthcoming about how much an oven repair would cost, not even a ballpark range, or a service call fee ($345 and $115 respectively). When told that on the spot, we only had access to less than a hundred at the moment, he said he'd take that plus $20. He charged what we had at the moment. As soon as he was paid via venmo, he then said he'd be back to work on the actual oven when we were ready. He started putting his tools away and the parts back into the oven - when we offered to put the racks back in, he said that he was afraid we would mess it up. He put everything back, and then left. We called him, still unsure what the plan was. He listened until he assumed we were trying to get free labor out of him - we attempted to explain that it was weird to pay someone for nothing, especially since he hadn't disclosed before the fact that we would even need to pay anything during/after that visit. He asked what we expected, did we expect him to repair the oven for free? We did not. He then rushed us off the phone, saying to cancel the payment - he wouldn't do it for us. We had to call venmo to cancel the money transfer, which is not instant. This was the first time we attempted to use this service, it's very unfortunate Mikhail Roytman was so uncooperative. Lesson learned - don't assume contractors will be forthcoming about fees.