My order was sent incomplete, but when I emailed their sales dept after hours to advise them of the…read moreproblem Michelle T responded first thing next morning and quickly resolved the issue. The corrected order was shipped that day and I received it a couple days later. I appreciate how they stood by the customer in a timely fashion without a lot of annoying back-and-forth. I thought the service was first-rate and I will definitely use them again.

Terrible experience! I ordered 2 powersonic ps-670 (6v 14ah) batteries. I recieved 2 ps-640 6v…read more4.5ah. So I called and talked to a very nice, apologetic person who resent my order. However they sent an off brand battery, correct voltage and capacitance but its not actually what I ordered, I cant even find the battery they sent me on their website. I would not recommend anyone use their service.

Every time i need a light on my car replaced i come here first. They are close and convenient …read more Today i had a backup light replaced and Keven replaced it with a great attitude. I wish all businesses had great employees like this! Anyway, you can choose Advance, Auto zone, Napa, etc. but I always go back to O'reilly for great advice and customer service.

Ordered a battery online for pickup. Webpage stated they…read morehad one in stock and it would be ready in one hour. Arrived an hour later to be told they didn't have it. They also stated they had not told me it was ready so I shouldn't be there to pick it up. 1) Don't trust the web page. 2) When they say "ready in one hour" they don't mean it. When I brought up the inconvenience they were neither apologetic or willing to offer me any compensation. I RECOMMEND GOING ELSEWHERE! They wasted my time. Despite the owner's comment below, they made literally no effort to remediate the issue. 100% apathetic and uncaring.

Super friendly; cheaper then Apple! This is the place to go for Mac repairs. Quick same day…read moreturnaround perfect if you're looking to save a few but still get a quality repair!

I've chatted with the owner, Ernest, quite a few times and have been impressed by his knowledge and…read morecare for customers. But when I went in recently I was less than impressed by one of his employees who helped me with my 17" MacBook Pro problem. That employee basically changed his diagnosis twice and I ended up buying a product I didn't need; in the end, after holding my computer for nearly a week, declared he couldn't help me. (for the record: Tech Genius fixed my computer in a matter of hours once we had all the needed components.) To me this was a problem of communication and I felt sort of dismissed by the whole thing. If you decide to go here make sure to ask for Ernest.

Kevin is legit. He took time off his day to walk me through a reset over the phone. Data savers…read morewanted to charge me more than what I paid to buy my laptop. Do yourself a favor and use t hi s guy before he blows up and becomes a gazzillionaire.

From the owner: Flat Fee Pricing. No surprises. read more