This little shelter is located in Queensborough. If you're not looking carefully, you'll drive past…read moreit. I did! Anyhow, it's a pretty cute little place, as far as shelters go. This review if for the cat area, as I didn't see where the dogs were kept. The cats all hang out in 2 adjoining rooms, one of which is a good size outdoor covered patio. So they can go back and forth whenever they feel like it, and they're not confined to little cages, which is pretty awesome. The staff seemed really nice too, which is always a plus. I would definitely come back here when I'm ready to add to my kitty family.

The reason why it's so low is because one of your programs deserves it. sure, you guys do some…read moregreat work!!!! but to literally kick someone when they are down and desperate is horrible.... I can't get help because i am staying somewhere out of "boundaries"???? I legally live within those boundaries but just left an abusive situation and THE ONLY SAFE PLACE FOR ME is where I am until I can safely go live my life again. Disgusting!!! Absolutely disgusting

It's been almost three years since my Simon passed away (I still miss him a lot), and my husband…read morelooooooves cats, so we decided to adopt a cat, specifically an older cat, as kittens, while adorable, are a little high energy and high maintenance for us. We were planning on adopting a cat sometime this summer, when last week, I found out that the SPCA is reducing the adoption fees on older cats (not kittens) by 50% between May 25th and May 31st. So while we weren't planning on adopting a cat just yet, we decided to take advantage of the promotion this weekend -- it was the puuuurrrrfect opportunity! We had looked at the website ahead of time, and there were some cats that we were interested in, based on their description and appearance, but you really have to meet the cat before making a decision. At the SPCA, there were a couple that we liked (neither of which we had considered from the website), and in the end, we chose the oldest cat there, at ten years old. (According to his backstory, he was surrendered because a child in the family was allergic -- so sad that after ten years he was given away.) Not only is he old, but he's also really fat, at nearly 20 lbs! But he's a lovely cat, very friendly and affectionate, although a little shy. (So far, he's spent the majority of his time hiding under the couch or bed, but he purrs a lot and likes being pet, and he has come out a few times for cuddles.) While my husband and I had been discussing adopting a cat, and from where (SPCA, VOKRA, Cat Therapy & Rescue, etc), I was worried that it would be a huge hassle and that we would be rejected for some ridiculous reason. (VOKRA and Cat Therapy & Rescue seem a little intense -- I understand wanting to make sure that a cat goes to a good home, but good grief! Their rules and requirements are ridiculous!) However, we had no issues at all with the adoption at the SPCA. Once we decided on a cat, we filled out an application, a staff member asked us a few reasonable questions, as well as patiently answered all our questions about the cat, and it was done -- we had a kitty to take home! The cat's name was Seth Rogen, a name we hate (I don't even care for the actor), but it's wrong to change a cat's name when he's so old, so we tried calling him Seth. But the name just doesn't fit, and in the end, I'm calling him Beau, after Beau Nugget, an extremely obese cat whose weight loss journey can be watched on YouTube.

Absolutely wonderful experience having the bunnies for a meet and treat for my daughter's birthday…read more Stephanie was caring, kind and passionate about her care for these rescued bunnies. This was by far the best birthday my children have ever had. We will definitely donate to the organization again in the future. Thank you for this caring and educational experience and for all your volunteering. Well done!

My daughter, her friends and I had a truly beautiful experience with our bunny 'meet and treat'…read moresession. Stephanie is wonderful: she has so much energy and kindness! She expertly wrangled the bunnies and the children, teaching plenty about bunnies and animal care. She also brought so many cute stickers! This was the most peaceful (and cute) birthday party ever :)

adopted our dog 12 years ago from Dogway. Cherry and all the dedicated volunteers are the best…read more They care about the dogs and do follow up to make sure that everyone including dog is a happy match.

I see Cherry is still at it, with poor communication, ghosting people after they discover health…read moreproblems, major animal seizures by the BC SPCA, and generally horrible rescue practices. Sadly, if she is still doing the work, animals are still suffering. How many of the recent positive reviews are at her requests from people who don't know any better? Take a look at the 14 'not recommended' reviews that she has gotten Yelp to hide. Better yet, read the tribunal decision with respect to the seizures of animals. https://www.agassizharrisonobserver.com/news/missions-dogway-dog-rescue-liable-to-pay-75000-to-spca-will-fight-decision-2015133# Full decision (pdf) https://www2.gov.bc.ca/assets/gov/british-columbians-our-governments/organizational-structure/boards-commissions-tribunals/bc-farm-industry-review-board/animal-custody/pcaa-appeal-decisions/2023_mar14_-_latour_v_bcspca_-_decision.pdf DO NOT ADOPT FROM DOGWAY.

Beware: you are going to want to adopt if you come in here! It was so much fun hanging out with the…read morepuppies here. Great for kids and adults. Such a smart way for dogs to get used to people and get adopted. Would definitely come here again when we are ready to adopt.

When my partner and I visited, there was a couple kids chasing around a couple of the really…read moreanxious/shy puppies and ignoring their body language that they were nervous. I get that kids are still learning, but I'm not impressed with how the workers didn't outright tell them to knock it off. Cute concept and cute puppies, but I feel like my visit there was disappointing compared to the Neko Cat Cafe.

I wish I could give this organization a higher rating for all the good that they do but I can't…read more I've adopted 2 cats and 2 chinchillas from the spca over the years and every single interaction I have ever had from the staff has been negative. They have been so rude to me every single time as a potential adopter. I am so put off every time I have to deal with the staff. I called the spca today inquiring about potential volunteering for them because I do love what they stand for and how much good they do and the response that I got was an incredibly condescending woman on the phone who interrupted me and told me that no they don't and that I should have checked the website before calling. A bit stunned I apologized and she said "ya" and I thanked her and she hung up. I understand that the work environment is stressful but I think it's terrible that that is the type of image the staff are putting out for this great organization. Spca staff, there's no reason to be rude to people who donate to your organization, give loving homes to animals you rescue, and who want to donate their time by volunteering.

Came here a few times to look at puppies to adopt. Staff members are super nice and friendly. You…read morecan tell they actually care about all the animals there. We ended up adopting our puppy from the Vancouver branch because the puppy we first fell in love with were adopted out. We would recommend anyone who's interested in adopting to check them out!

I'll get a little personal to explain my five star review…read more.. I have a child with Autism and anxiety. I have anxiety and depression as well (to the point where I'm on disability from work). We are still functioning and find animals very relaxing. I've been a cat owner my entire life and we've also adopted rescue animals. We tried adopting through both the Vancouver SPCA and the Cat Cafe. I found the staff and volunteers were often uninformed about the animals. When we did find an animal that would be well suited to us - we were often told that it was already pending adoption. I tried to explain that it was devastating to my child (age 12) to meet and bond with an animal, only to be told it wasn't available. They refused to hold animals, so we could meet them and, if suitable, adopt without being told, "Oops, this one is already spoken for". An acquaintance of mine used to work for RAPS and often posted available cats on her Facebook page. I saw a beautiful, big black cat named "Nero". I called them and explained our unique situation and how we had found difficulty with other agencies. They invited me to submit an online application and come down to meet the cat. I did. He was perfect. They agreed to hold him for a day and a half so my son could meet him. We adopted him and he is a pleasure. My son is less anxious at night with the newly named, "Oliver" in his room and sleeps better. I hang out with him during the day. The staff were all so kind and professional to us. I can't praise or thank them enough.

I do respect RAPS for the tremendous work they do for the benefit of animals. Though I feel obliged…read moreto post a bad review after having been treated unacceptably by the person responsible for the dog kennels, I do hope that this is the only bad review they ever receive on Yelp. I visited the shelter earlier to-day as I was interested in a small poodle which was offered for adoption. The animal was presented to me held on a tight leash by the shelter person, who was standing with the pet behind a metal fenced door. The pet's look was of friendliness and curiosity. I chatted with the attendant and requested that I be allowed to hold the dog on its leash. The attendant refused saying that the dog can be aggressive and she cannot allow him being handled by a visitor. If really the shelter believes that a small pet is so dangerous that it cannot be offered for walking a few steps on leash with a potential adopter and that it must be kept behind a strong fence which only their handler can access, then in my opinion this shelter is irresponsible in offering the cute little monster for adoption. The reason I'm granting them 2 stars instead of one, is because their personnel at the reception has been kind and helpful.

Dan... He's a god…read more I don't feel like I should have to write more... The above seems all encompassing. I know there will be readers asking why though. Imagine... Covid in the streets, bight sunny (hot) day... the first you have had in months where you venture out. There is this person running to stop a dog from running into the intersection of 12th and Victoria. I was going to repremand the person saying "hey! Maybe a leash next time!" but quickly realized this was a do-gooder trying to rescue the dog. I joined in. The do-gooder hops in my vehicle and we keep pace with the dog. Who by now is frantic, tongue almost to the ground and panting furiously. The do-gooder (Fin as it happens) alternates between jumping out of the vehicle to coax the dog into calming down and jumping back in to keep pace with it through alleys and trying to coral it away from busy streets. Meanwhile we have contacted the City of Vancouver. It didn't sound like they were taking it very seriously until they realized people could really get hurt with its running in and out of traffic during rush hour. Shortly after we watch as a completely exhausted pooch finally lays down in some shade in Trout Lake Park. We get a call from Dan letting us know he is on his way and a time estimate of his arrival. Dan shows up. Insert appropriate music for the arrival of a god here. Dan has the patience of a Buddah. He was so calm and did all the right stuff. After a failed first attempt and us asking if there were anything we could do he said it would be helpful to know the dog's name and if we checked the off-leash dog park at the other end of the Lake we might find the owners. We were unsuccessful in finding anyone. Fin and I said our good byes and I went home to worry for hours. Who calls? Dan!!! He wanted to let me know that the dog had, indeed, been caught and that the owners just came to pick their pooch up. It was lovely that he called and that he came so quickly. It was amazing that he let me know that everything turned out well. Thank you so much Dan! Now I can sleep tonight. And all you dog owners out there? This dog went through hell today. If you have a dog two words for you... collar and leash (ok, that's 3 words but you get it yeah?)

LAPS is a wonderful place. The facility itself is so clean and tidy. LAPS does a lot of work in the…read morecommunity to promote adoption such as their Galas and the Christmas tree they put up with pictures of adoptable animals around Christmas. They also let you go into the rooms and play with the kittens they have there. I have been to LAPS several times and I've always enjoyed it. I highly suggest that you go to LAPS and visit the animals there.