Easy to work with, On time,…read moreCompetent, Explained everything very well, Clean, I needed to see invoice before I gave them my credit card which they finally were able to provide.

Needed a quick diagnostic and repair of a "frozen" central air unit. Came out first thing Monday am…read moreafter calling and scheduling on a Sunday evening. After doing a comprehensive check on the system, received a call detailing the findings, and a couple options for the repair. Mighty pleased with the professionalism and quick repair. In fact, so impressed, went ahead and signed up for an annual maintenance contract.

My closet Central Air Handler started generating a lot of condensate, which was streaming onto the…read morefloor. Seems the last two companies had not been cleaning the Evaporator, probably for over seven years. I rewrapped the lines (which had been seeping condensate after multiple tech repairs), cut out the intake and cleaned the Evaporator coil 4 times. It was bad due to lack of cleaning. I also installed an egg crate filter box return. After hearing 3 different opinions from 4 different HVAC techs, I called Mel. He showed up on time, listened to the saga, and checked the unit. He removed and cleaned the blower (which the last company said they could not access). He said the evap coil looked good and the inflow was fine. I love that Mel does his own work, and he does it right. He was calm, listened and knows his science. Oh, and he took care not to track up our carpet.

Ac went out during the night. Called Mel's and they were able to get to us so fast. With the heat…read moreeveryone's ac were shutting down. Matt was our technician. He was amazing. He gave me advice for better upkeep and was so easy to talk to. I hope to have him again in the future! Best service I had from ANY tanji business so far. The price for service is unbeatable.

Expert Air A/C took over Dusty's Air Conditioning Service when Dusty retired. We had used Dusty's…read morefor a decade. I was at a loss to know where to turn. But Expert is as reliable and responsible as Dusty's. They honor the warranty from the new unit we bought from Dusty. They come out promptly, are good at diagnosing problems and getting your unit up and cooling again quickly and without unnecessary drama. Michael, one of the A/C techs, has taken care of us for years. I knew his wife and she called him at the first sign of a problem. He is friendly and excellent at what he does. He helped us choose a larger, 2-stages unit with dehumidifier when we saw or unit was underserved. We have Bern very happy with it, ad MYB budge loves it cold, but the dehumidifier keeps it from feeling damp and uncomfortable. We consider Michael like one off the family! He still works there, but at Expert. Other techs have also come out and done a great job, as well. In New Orleans, we had a number of adequate and terrible companies, but on the Northshore, we only ever needed one. I can't say enough about this company!

I can not say enough positive about Expert AC. We called them on a Sunday in the middle of July and…read morethey were at my door less than 30 minutes after the first phone call. They found the problem, which was just a capacitor, and they were finished in minutes. Honest, straightforward, fast, and very reasonable with their price. Highly recommended.

Professional Heat & Air installed a replacement Heat & Air system for me about a year ago. The…read moreproducts used were excellent. The crew showed up on time with adequate help to do the job, They adapted to changes due to differences from my old to the new unit. The owner and several supervisors came over to insure all of the work was done properly and they have followed up on the job during this past year to insure all was well. They were neat, polite and professional. They may not be the least expensive in town but they are certainly amongst the best. I highly recommend this company.

I had service done at my home in August right before I went out of town for a funeral. They said…read morethey did the proper work on my up stairs and turns out they didn't do a thing. It actually caused a major leak in my ceiling forcing me to cut a huge section out. Keep in mind I was out of town when I found out they didn't do the proper work. I Will Never use their services again unless I get a refund. Horrible people when I told them I just lost a brother and I have to fly to California. It's never fun getting a phone call call stating '' you ceiling is holding water. This could of caused mold . I called a different company and they stated '' they didn't do a Danm thing and you should take legal action'' Not only did I have to pay $700 for the same services but another $3,600 to replace the Sheetrock, insulation, etc. its messed up and as caused hell for me these past two months. Shame on you.

They are liars. They tell you that you need an entire new system when you don't. Run as fast as you…read morecan to any other company. This company is owned by a group of investors and don't care at all about repairs or maintenance. Very unethical company that will lie straight to your face. I'm still getting harassing correspondence in the mail from them even though I have called numerous times. Someone should report them to the State of LA for unlawful practices.

Just some information for anyone looking for an HVAC company in the area, we used Southern Air AKA…read moreFoulks Southern Air Heating and Cooling, to replace both 4-ton units. DON'T USE THEM!!! While the units are cooling the house as advertised, the workmanship was horrible, they failed to install the splash guards, and one of the units is building up so much condensation it's leaking into our ceiling which now requires a sheetrock/painter to repair the damage. But...it's been three weeks now and they have yet to send anyone to address the condensation issue/water leaking, and we can't repair the sheetrock until that problem is corrected. On a side note, they agreed to pay for the damage by hiring the sheetrock/painter, but I keep having to reschedule that person because the water issue is still ongoing and can't get them out here to fix it. For three weeks it's been one excuse after another as to why they can't get back out here and fix this mess.

Curtis was very helpful in getting my window replaced. He communicates well and was efficient and…read moreclean in his work.

Mr Curtis is such an honest guy who genuinely cares and goes above and beyond to help. He did that…read morefor me and my kids when our AC wasn't working. He also explained what he was doing step by step and even set up our thermostat. His prices and rates were honest, great and fair. He's knowledgeable, kind, caring, genuine, honest and fixed the AC issue in a timely manner! These qualities are hard to find in people, but Mr Curtis displayed them all. I highly recommend Mr. Curtis to everyone and I will be calling him again if I have any AC issues in the future!

They were able to come to my house the same day and quickly found the issue & fixed it. Very…read morereasonable prices, super friendly technician Nicole

Today I was charged $341 for a dual run capacitator for my Carrier AC Unit. I was shocked and I was…read morenot told ahead of time of the outrageous cost I asked for the old part and looked it up on the internet. The most expensive one was $30.00 I spoke with Carol at the office who said, "well we have overhead like lights". I would like to hear from other local AC repair companys to see if this is a fair price. I would also like to hear from the public for comments I do plan on filing a complaint with the Better Business Bureau Cherrill

Tyler did a great job and thoroughly explained the problem. He was able to fix it that trip. I had…read morea good experience and everyone was professional.

My a/c was not blowing cold air. The technician came out to service and advised the coils were…read moredirty. I paid to have the problem diagnosed. He also added freon. A few days later the same problem occurred. The company wanted another diagnostic fee and refused to come back out to check the system again. I contacted another company and that the a/c was not on at all. Water/condensation in the drainage pane was causing the system to shut off. He drained it and I have not had a problem since. I had a very difficult time communicating with the office manager about this problem and asked that she send the technician back out. She wouldn't without charging another service charge. I don't recommend this company.