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Kyle, TX

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VITAS Healthcare

5.0 (1 review)
Open • Open 24 hours

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3 years ago

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Aspen Hospice and Palliative Care - We love nurses!

Aspen Hospice and Palliative Care

4.8(4 reviews)
17.2 mi

It's hard to put into words how much this hospice center meant to our family during such a…read moredifficult time. From the very beginning, we were met with genuine compassion, dignity, and a level of care that went far beyond our expectations. The entire staff created a peaceful, supportive environment that helped us focus on what truly mattered ,being present with our loved one. I especially want to recognize Augustine Torres, whose care and dedication made an unforgettable impact on us. Augustine exemplifies what it means to truly care for people. He was consistently attentive, incredibly patient, and deeply compassionate in every interaction. No detail was ever overlooked, he anticipated needs before we even had to ask and handled everything with both professionalism and heart. What stood out most was his ability to bring comfort not just to the patient, but to our entire family. He took the time to explain things clearly, offered reassurance when we needed it most, and treated our loved one with the utmost respect and dignity at all times. In such an emotional and overwhelming experience, having someone like Augustine made all the difference. We are beyond grateful for the care we received here, and especially for Augustine Torres. He is truly exceptional at what he does, and this hospice center is fortunate to have someone so dedicated and compassionate on their team.

My father was recommended for hospice and I decided to bring him to Austin so I could help tend to…read morehim better. I picked Aspen for their proximity to Legacy Oaks South Austin. No one had said anything bad on Google, so I figured we'd go with them. Feyemeh was helping me with the details of preparing for the move. We talked on the phone, texted, and emailed. Day 1 moving my dad into Legacy Oaks was a little rough. Nothing had shown up , including a bed for him to lay in. I got a call from Legacy Oaks that their nurse who was supposed to do an initial check hadn't showed up that afternoon too. Spoiler alert - that was the end of anything negative I can say about Aspen. The issues were understandable too because I had only started working with them a week or so prior to bringing him to town and our arrival date was up in the air literally until we were on the road to Austin. Feyemeh was trying to get it all to align. The next day I got a call from the admitting nurse and manager Jenny. She went to see him late that evening he showed up. She wanted to make sure to get a prompt eye on him. The bed and equipment showed up on day 2. My dad quickly declined after coming to Austin. The nurses communicated often and well regarding his status and what we should do. Their office's proximity did seem to help him receive fairly constant and prompt care. I was with him the Sunday after bringing him to town and showed up when Veronica, another Aspen nurse, arrived to check up on him. She was thorough and gave me a good education in what was happening with him. He was showing signs of dying right then, and about an hour after I arrived, he passed away. As fast as the decision to come to Austin happened he was gone. Other than the few start up issues, Feyemeh, Jenny, and Veronica were always available to help me navigate what was happening and how to deal with it.

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Aspen Hospice and Palliative Care - Quick information to help identify those who might need hospice!

Quick information to help identify those who might need hospice!

Aspen Hospice and Palliative Care - Social Worker Jen is so excited about our music program!

Social Worker Jen is so excited about our music program!

Aspen Hospice and Palliative Care

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Blue Bonnet Palliative Care

Blue Bonnet Palliative Care

4.3(4 reviews)
14.5 mi

Where do I begin? Blue Bonnet Palliative Care came into our family's lives at exactly the right…read moretime, when my mom's health was declining and we needed guidance, compassion, and support more than ever. The services they provide to patients and families are truly invaluable. It's surprising how many people don't realize these resources are available to help their loved ones navigate such a difficult and emotional time. Colleen, the owner, was available to us 24/7, providing reassurance and support whenever we needed it. Her incredible team of nurses, including Vicky and Shelley, provided loving care and guidance as Mom peacefully transitioned. Sonia, the care technician, visited frequently to assist with Mom's personal hygiene and comfort. The social workers who supported our family were equally amazing, offering compassion and guidance every step of the way. As a family, we will forever be grateful for the kindness, professionalism, and genuine compassion shown to Mom and to all of us during one of the most difficult chapters of our lives. If you or someone you love is in need of hospice care, I wholeheartedly recommend Blue Bonnet Palliative Care. They are the team you want by your side.

I want to give a shout out to these fine folks. My niece had just died late . September 2023 which…read moreleft my 88 sisters care to me. However, she was in a nursing home south of Dallas. The Blue Bonnet folks got involved and went and got my sister out and brought her down to Symphony Wimberly with 48 hours. And they took care of her with nurses and social workers until she passed. They are still following up to this day with me and I am comforted by physical meetings.

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Blue Bonnet Palliative Care - Family Support Event with Families

Family Support Event with Families

Blue Bonnet Palliative Care
Blue Bonnet Palliative Care

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VITAS Healthcare - hospice - Updated November 2026

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