While visiting Memphis from out of town, I struck a curb, damaging the suspension…read more A Google search brought up Mr. Roadside Towing. The driver, Brandon Hill, who owns the company, arrived quickly with his pristinely maintained flatbed tow truck. He was thorough, professional, very nice, and extremely kind. I can't recommend Mr. Roadside Towing enough.

Mr. Roadside Towning provided excellent towing service. He was affordable, arrived pretty quickly,…read moreand loaded it properly. He even walked me through the process of delivering it to the Parts & Services department. I highly recommend Mr. Roadside Towning.

2nd UPDATE- They delivered my car to the WRONG location/address. Had to call back 3 times for them…read moreto finally figure out their driver dropped at the wrong shop wrong address. Called Wanda owner who said her driver called me and apologized what more do I want. She was rude, talked over me and with this being the 2nd issue with her staff and costing me at minimum another 4 days of car rental she didn't care. They got their full amount of money and don't care what service they provide their customer's. Poor excuse for a business. UPDATE- Lynn showed up at my house unannounced instead of mailing it back to me. She was rude and had an attitude. And why is any company employee just showing up at a customers house unannounced like this!? So unprofessional an to be blunt with her attitude makes me feel unsafe just showing up like that out of the blue. Call for tow and they do not advise you they prefer cash or check and will charge a credit card fee. Lynn said she was too busy to advise that when we spoke on the phone to setup the tow. Even though I asked do I pay you over phone with credit card or do I need to pay the driver with credit card, check or cash. Lynn advised pay the driver and that was all she said. Even when I called back to ask why Lynn didn't advise I would be charged a fee Lynn just said she was busy. The driver didn't advise there was a credit card fee until after he ran the credit card and handed the receipt back. I called back and asked for a manger to call me and Lynn is mailing me the fee back but her tone of voice, she was condescending and had an attitude. It's not the point of the fee it's that no one told me beforehand I would be charged the fee and her attitude while talking to me. Poor customer service. Do better!

best place in Memphis by far they came early to pick my suburban up took it to the shop. I…read moreappreciate them

0 professional not recommended 0 professional not recommended 0 professional not recommended 0…read moreprofessional not recommended 0 professional not recommended 0 professional not recommended

We want to give a huge thank you to Rodney with D's wrecker service in the Memphis area. While…read moredriving down the highway with our 5th wheel, Rodney noticed that one of our windows was flapping open and could have easily caused more damaged or caused an accident. He went out of his way to get our attention, safely led us to the next exit, and even helped us tape the window shut so we could continue our trip safely. What really stood out was his kindness and professionalism. In a world where people are often too busy to stop, Rodney took the time to help complete strangers. We are incredibly grateful and highly recommend this business. He was knowledgeable and quick on his feet. we are so thankful for him and his help.

Got here in good time. Bobby is very friendly and professional, as is customer service. I…read moreappreciated them getting me out of a bind.

I hit a pot hole on I-40. My tire was immediately flat. I am a 58 yo woman working the night…read moreshift at fedex, so this was 2:30am. I know how to change a tire in theory, but have never actually done it. Using the progressive roadside app, I was given an ETA of 60 to 90 mins. The driver was at my car in 45 minutes. He had the tire changed in 5 minutes. He was polite and concerned. I was happy to be heading home. My tire is ruined but my day isn't. ​

I just built a custom truck and needed a custom alignment. These folks are friendly, professional,…read moreand efficient. I told the alignment specialist what settings I wanted and a short time later drove away in a great driving old truck. I highly recommend this business. Thanks for a great experience and Grade A service.

For days i have tried to resolve this issue with this place. I haven't been able to speak with the…read moreowner but i need to. I was told that my tire that was removed so my new tire could be put on my car has disappeared. When i know it was there initially because the installer came to me and explained it was a directional tire and couldnt be put on the other side rear location. It was 6 months old and in great shape. i was told it wasn't there after they say they searched for it. to try and rectify the situation she gave me a 4 year old tire that's not even the same size as the rest of the tires on the car . If this is the way this place does business it's unprofessional and unethical. Susan Baker

I recently took my mom's 2019 Ford Explorer (3.5L V6) to Leo's Service Center for an internal water…read morepump replacement. Anyone familiar with this repair knows it is a massive, labor-intensive teardown that can easily cost a fortune. After calling around to several well-known shops in the area, Leo offered by far the best price. My family has used Leo for years and sworn by his work, and now I completely understand why. Leo is an honest, patient, and genuinely good man who clearly takes immense pride in what he does. Knowing the vehicle's mileage, he proactively planned out the job to replace critical wear items while the engine was already apart, essentially building a full tune-up into his original quote rather than cutting corners. Midway through the teardown, he spotted a broken engine mount and immediately called to verify before replacing it. When I arrived to pick up the Explorer, there were zero surprises on the final bill. Finding a mechanic who combines top-tier craftsmanship, complete transparency, and unbeatable pricing on major engine work is rare. Leo does not rely on the dirty tricks people often fear in the auto industry; he earns repeat business simply by doing the job right the first time. This was my first time working with Leo, but he has earned a customer for life. I cannot recommend Leo's Service Center highly enough.

We took our car to Leo's and he quoted 3500 to fix it. We told him no and had the returned to us…read more The water pump pulley came off the water pump, not nearly as expensive as their quote. Also, most of the wires and hoses were disconnected. We had to purchase new hardware in addition to the new water pump and timing belt. Very poor and expensive quote. We will never use them again.

I ran into trouble with my 26 foot rental truck in eastern Arkansas during the aftermath of a…read moresevere ice storm with some snowfall on Interstate 40. It was late at night & these guys got there in an hour (great considering people broken down everywhere). They got the truck out of a ditch. In the process of this difficult extraction they broke the brake line: no brakes. My wife and I stayed in the area (we had to anyway because of weather) and they got the brake line replaced the next day. The 2 gentlemen that helped us the next day could not be more friendly & accommodating. What could have been a disaster turn out as a minor inconvenience and an adventure. Thanks guys!

I called them out of the blue and they were very professional, truly offered assistance and got me…read moreanswers while on the phone with them. They called me when the car was picked up and secured. This is really great customer service and it is appreciated. I live in St Louis and they really took care of me and my situation. I would recommend them. Lee

I had a great experience with Moore Towing & Recovery company! The service was professional,…read morereliable, and handled with care from start to finish. They were helpful, courteous, and made a stressful situation much easier to deal with. My vehicle was treated with care, and I truly appreciate their hard work and dedication to customer satisfaction. It's not always easy to find a company you can depend on, but this business definitely made a great impression. I highly recommend them to anyone in need of fast, dependable, and professional towing services. I would absolutely use them again!

Moore's towing is a horrible company. Never use their service! The owner was unprofessional, a…read moreliar, dishonest, and has a terrible attitude. He didn't show up to tow my car. I prepaid him, and he refused to refund my money. I disputed the charge with my credit card company. This man had the audacity to send in fraudulent pictures to my credit card company of a wrecked car he towed that wasn't even mine. He tried to make is seem as if the charge was valid so he wouldn't have to refund my money. I called him several times, and he said, "I'm not refunding you nothing." Now, I have to send in receipts from the towing company that actually towed my car to my credit company proving that he lied. Save yourself time and energy and choose another towing company. If I could give him zero stars, I would!