This was the best family vacation stay I have experienced! We took our son and his fiance and my…read moregrandaughter for a 5 night stay at this beautiful property. I have stayed at about 10 different four seasons and this was by far the best. The level of service is what you would expect with the four seasons brand but this hotel stands above the rest with beauty and things to do. We enjoyed the 5 acre water park every day and loved it. So much to do for families at the pool area and we dipped away from the kids for the quiet adults pool also. If you are staying here to visit Disney it was equally amazing with character breakfasts in Ravello and the Disney shuttles that ran very often. We mostly ate at the pool ( lakehouse) and in the evening at the hotel ( ravello/Lobby bar) The other place capa? on the roof was nice but we didnt dine there but we did enjoy using their balcony to watch the fireworks from magic kingdom/epcot. The Lickitysplit coffee/pastry/sandwich place was very convenient when we needed something on the go for our busy vacation plans outside the hotel. Shining star- Its hard to pick one person since every employee there is a 10/10 on service but Hannah in LakeHouse was a shinier diamond among diamonds she always went above and beyond for my picky grandaughter Bonus- Doing the Smores at the pool was something pretty amazing

This is certainly the best hotel in and around Disney World, but that being said I would still give…read moreit four stars. The service was friendly and the breakfast was serviceable. The room was a good size and comfortable if a little on the tired side. Also, after much searching we discovered that our room had no mini bar which was kind of annoying. We weren't able to take advantage of the pool situation because it was unseasonably cold while we were there and even though it's heated, swimming while it was 40 degrees did not seem appealing. We did use the gym facility which was expansive and very well equipped. I would recommend this hotel for anyone coming to Disney but it's not necessarily on par with other Four Seasons Hotels.

We've made the JW Marriott Grande Lakes one of our favorite Thanksgiving traditions. My in-laws…read morecome down every year for Thanksgiving, and we typically stay here or at the Ritz-Carlton. The two properties are connected, and one of the best perks is that guests can enjoy the amenities at either hotel, so you really get the best of both worlds. The lazy river is a highlight every time. The pool area is massive, which I really appreciate because you're not fighting everyone else for a lounger or feeling packed in around the pool. It's easy to spend an entire afternoon relaxing here. The service is consistently top notch. Everyone we encounter is friendly, attentive, and genuinely focused on making the stay enjoyable. That level of service is one of the reasons we keep coming back. And the restaurants on property are another big plus. We love being able to have great meals without having to leave the resort, especially during a holiday stay when convenience matters. Overall, the JW Marriott Grande Lakes is a fantastic place for a relaxing getaway and has become part of our family's Thanksgiving tradition. Beautiful property, great amenities, excellent dining, and consistently wonderful service. We'll definitely be back!

I always love it here! This is my preferred staycation hotel and sometimes we just come for the…read morerestaurants

Universal Orlando cabana bay resort was a great vacation destination,For me and my wife birthdays…read more The room was spacious and the beds were really comfortable. Nice and firm for a get night rest or a nap after being at the pool side for a few hours. Walk in closet big bathroom ,living room was cool as well. The rooms give you that old 1960 vibes with a modern touch. The resort also featured some old vintage 1960 cars similar to the TWA hotel at jfk airport. The resort had some nice places to go to. Me and my wife enjoyed the bowling alley. We had a lot of fun. Don't forget about the shops with all your favorite carton characters t shirts hats slippers you name it Star Wars, the minions the Simpsons fun for kids all ages. We also enjoyed the cabana cafeteria . I had a spicy chicken sandwich with fries my wife had chicken teriyaki lomein full of nice pieces of chicken ,Which she enjoyed .I also had some chicken tenders and fries from the cafeteria on our stay. We also ordered food from door dash while we were in the main lobby. We ordered shake shack which was cheaper ordering from door dash then buying food on the resort, smash burgers well done with cheese fries, for a little vacation cheat because I'm on a diet. By the way the order came really fast. Don The pool was great especially at night the view was amazing. With the lights shining on the pool and the really nice fire pit they had so you can even roast some marshmallows by it. Also the pool features a water slide for kids and adults. The blow up rafts were $9to17. You also could bring your own as well. You also had an ice machine with cold water free. Plus you had the soft drinks and soda all you can drink for $30 . That was the drink packed. Cabana bay resort also had a restaurant right next the pool outside. Where they had some really good chicken quesadillas with fries. My wife enjoyed that. . I went with the chicken wrap with lettuce and some veggies, It was great to eat pool side with the beach chairs equipped with the big umbrella for shade . Then you also had the lazy river at the resort. That featured a bigger water slide and pool . Bigger than the pool outside the main lobby. The staff was courteous and friendly the stay was fun. Just remember it's kinda pricey . But don't forget about all the theme parks you get to visit for $80 each way .

Its just so big. We were on the exact opposite side of everything. Legitimately our room overlooked…read morevolcano bay so we had so far to walk to eat or play or even swim. We did love the theming though. The gift shop was all right. I loved the lazy river. The food amd drinks were nothing special.

What a great stay at Disney World. Loved taking the boat to Magic Kingdom. So relaxing :) we took…read morethe bus to Disney Spring as well (the wait sucked though). The theming is not so Disney themed, which I liked. Huge gift shop, big arcade room, nice pool, but a little small for the size of the resort imo with waterslide. Loved the bay view of this place, so peaceful! Snow White dinner is a must (been there three times I think), and Whispering Canyon was just fine for breakfast (don't ask for ketchup!). We really enjoyed our room except for that smell of the water when taking a shower. Comfortable beds, great AC, strong water pressure for shower, and really liked their shampoo, conditioner, body wash, hand soap liquid, and lotion. I usually stay at the Contemporary for Magic Kingdom or Disney Dolphin/Swan for Epcot/Hollywood Studios, but it's less crowded here compared to Contemporary and cheaper too. Only negative is not so great of a view of MK fireworks.

We stayed at the Wilderness Lodge for 5 nights and were overall very pleased! Check in was a bit…read moreshaky but nothing afternoon ruining by any means. The pool was great, very well staffed, though one of the hot tubs was not working throughout our trip which was a bummer. The quick service option was great, had plenty of options. The building itself was beautiful, especially the lobby. Transportation to all 4 of the parks was quick and easy, I never felt like I had to walk excessively far to our resorts bus stops. Although the resort itself was large, the bus stop seemed very central and we never had to wait for an elevator. Nor did we have to wait to get a table/pool chair. My main complaint with the resort was the noise level - they pipe in very loud music every night around 9 p.m. for about 10 minutes, which was awful if you're a light sleeper and wanting to get up early the next day. You can also hear the Magic Kingdom fireworks every night from the resort, but that's to be expected if you're staying in a MK area resort and I didn't find it to be disruptive. Overall, I could definitely see myself coming back to the Wilderness Lodge, the resort was incredible besides the music every night (which is really very minor considering it only went on for about 10 minutes a day). It's a great option if you're planning to spend a lot of time at Magic Kingdom.

This is the perfect spot for a "girls trip" even if all the "girls" are 60+. LOL…read more Far enough from the theme parks and close enough to everything else. This is a timeshare option through Marriott Vacation Club, one of our group has a unit here. Even if you have a timeshare with another company, this property is an exchange through Interval International. "Interval International" is a major global timeshare exchange company that allows timeshare owners to trade their resort weeks or points for stays at different locations worldwide. There is plenty to do at this property that makes it easy to stay here without a car. I would definitely return if invited again.

The property is massive and does offer various amenities. The room was spacious, the bathroom had…read moregreat water pressure. I really enjoyed the gym to include the Peloton's they offered.

Our second time staying at this hotel and it was as lovely as I remembered it. Although they set a…read morepretty high bar the first time when we were upgraded to a balcony room overlooking the bay and got fireworks and singing. Still this visit was very nice - (another room upgrade) - with views of the poolside. The ferry to Universal Orlando City Walk is super convenient as is the express pass that gives you 1 hour early access to the 2 connected parks and access to all the rides with express lanes. (Note: The express pass does NOT work for Universal Epic and it does NOT work for the new Hagrid Ride). Our friends stayed at Loews Royal Pacific which I understood to be a more family friendly hotel. The service and amenities were all great. Although minus 1 star for the (lower) water pressure.

Pros: Friendly guest services…read more Convenient transport to/from Universal Studios Cons: 1. When we first checked into the room there were cookie and food crumbs all over the floor. Called down to let them know and at first they said there wasn't any housekeeping that was on staff. We said we saw housekeepers by the elevator and in the lobby. We were also willing to vacuum it ourselves or move rooms. Then she said she'd send someone (who arrived 10min later and thankfully took care of it). 2. Also, When we initially reserved our room we told them it was our daughter's birthday so would like something in the room. When we checked in nothing had been acknowledged or prepared. We asked about it and the front desk said they saw the note (awkward pause). We asked if something could be left in the room and she took out an order form for me to pick items. We chose cheese platter and ballon's which totaled $50+. She said we didn't need to be in the room (go to park normally) and they leave it in the room. Day after day nothing even after repeatedly reminding them. On day 4 out of our 5night stay they left a chocolate cupcake and a couple of strawberries. We called to let them know that's not what we ordered. The next day we got the cheese plate (pictured). It was left out all day (despite us having a refrigerator in the room) so when we got back to the room that night it was hot. Not sure how food safe that was. Definitely not worth the money or the hassle. We could've done better just going to the grocery store.

Recently I went for a mini getaway at Omni Orlando Resort at Championsgate. I must say it was…read moredefinitely needed for some relaxation. Hubby and I enjoyed some of the 5 pools they have such as adult quiet pool, lazy river, wave pool, family pool, and there is a kid pool with slides. We enjoyed the quiet pool & lazy river. The restaurants were top notch! David's Lounge offered lots of delicious choices for dinner and they also had many TV's which we were able to watch the games. We ordered the half chicken and wedge salad along with Espresso Martini and Old Fashioned. We went to Eagles Edge and played some golf. We ate at Zen. They had an incredible breakfast buffet, go hungry! It has fresh fruits, yogurts, pastries, omelet station and so much more! Overall beautiful & clean resort with great service! I would definitely recommend staying here!

Our first stay at the Omni Orlando Resort at ChampionsGate was enjoyable, with warm hospitality,…read moreattractive grounds, and thoughtful touches. Yet for a property with its reputation, I left feeling that the experience didn't quite match the expectations. The resort makes a lovely first impression. The elegant common areas overlook a courtyard, fountain, pool, and greenery. The pools and fitness center were welcome amenities, and the staff made us feel welcome. Our guest ambassador was attentive throughout our visit. One logistical advantage is the complimentary shuttle to the Disney parks. Unfortunately, there's no comparable service to Universal Orlando. I appreciate that guests paying resort prices may be comfortable arranging their own transportation, but vacations are also about relaxing and minimizing logistics. A Universal shuttle would be a meaningful improvement for guests visiting both. We arrived around noon and understood that early check-in couldn't be guaranteed. Initially, we were told the room might not be ready before 1 p.m.; ultimately, it wasn't available until after 3 p.m. That's within normal check-in expectations, but still disappointing given our Omni Champion status and booking through The Edit collection. We also received no room upgrade. The room itself was decent and functional, but rather standard for a resort aspiring to luxury positioning. The bed was on the firmer side of soft; I prefer a plush mattress, though it wasn't uncomfortable. The sheets, comforter, and pillows were all good. Nothing was wrong with the room, but little felt memorable. Our reservation included a daily breakfast buffet, priced at $33 per person, along with vouchers for two café drinks each day, including alcoholic options. We usually grabbed a juice and soda before heading to the parks. These inclusions added real value. A first-night welcome platter of candied bacon and sweets was another appreciated gesture. The outdoor amenities were attractive, although the Jacuzzi deserves a design rethink. Its seats sit so high that much of your upper body remains out of the water, instead of a soak near shoulder level. Worse, the jets don't align particularly well with your body when seated. To submerge or benefit from the jets, you have to recline at awkward angles. A hot tub should be relaxing, not an exercise in finding a workable position! The resort also advertised a two-hour driving-range special for $25 for up to six people, with complimentary parking on select days. An appealing value, but with Disney and Universal on our itinerary, we prioritized getting our money's worth from the parks. Perhaps my expectations were shaped by years of Marriott loyalty. As a former Ambassador Elite guest traveling more than 300 days annually, including as many as 27 countries in a year, I've experienced extraordinary recognition, including Presidential Suite upgrades, private pools, butler service, and accommodations costing more than $10,000 a night. I don't expect that everywhere, but it shows what exceptional loyalty recognition can look like. On this first Omni visit, even with elevated status, we couldn't secure early check-in or an upgraded room. While the staff delivered excellent service, the experience felt closer to an upscale Renaissance than the JW Marriott, Ritz-Carlton, or Four Seasons tier to which Omni is sometimes compared. Ultimately, we had a very good stay, thanks largely to the team's hospitality. The setting is attractive, the breakfast benefits are useful, and the Disney transportation is convenient. But between the ordinary room, limited recognition of status, missing Universal shuttle, and awkward Jacuzzi design, I wasn't quite persuaded to shift my loyalty to Omni. A good resort, certainly; just not the exceptional experience I'd anticipated.

We planned a family vacation for 5. That is having a 3 yr old toddler. We originally booked a…read morehouse thru Vrbo. House was beautiful, til we got there. Being our flight got stuck on tarmac for an extra 90 minutes due to weather, we didnt get to our rental til after Midnight. When arriving we all were exhausted, but not before realizing that the home we rented was infested with cockroaches and being told the home was all ready for us, it was not! The pool was not working and wouldn't be available for use til a day before we were due to check out. The next morning we called Margaritaville and not sure who we talk to but whoever it was, was made aware of our situation, and they acted immediately and got us a cottage that we were able to get into ASAP. We have been to Orlando Margaritaville before and am very thankful for the customer service and understanding of the desperate need to get into a place that was acceptable. We absolutely love Margaritaville Orlando and will definitely be back and recommend it to all we know. We never make that mistake again and just book with Margaritaville Orlando. Never disappoint and absolutely beautiful. Thank you so much for who booked us and saved our family vacation!

This hotel is uniquely designed with margarita glasses chandeliers. The staff was amazing and the…read moreepitome of customer service excellence. The cottage was spacious and comfortable

Since there was a Passholder Discount, we took advantage of some great rates and tried a new…read moreresort. It is conveniently located close to the Riviera and Skyliner so plenty of choices for dining and park access. We loved the resort layout with many countries represented in clusters of building, pools and quick service dining. We stayed in Trinidad Bld 38. I only gave the location a 4 star because it was almost the furthest away from the main building and we were on the 2nd floor with only walk up. There was disney bussing and inter-resort shuttles and laundry just outside our building. Though there were only two of us, the room and bath was bright and clean, had a queen bed, couch bed and a pull down which could have easily slept 5. Everyone we came in contact with was a delight to deal with and we splattered cast compliments on the app all around. The main lobby was bustling with kid activities and disney movies. Coffee, sandwich, quick service and Sebastians a family style restaurant was also available. Would definitely stay there again just may rethink the room location. Enjoy!

This was the first Disney property we ever stayed in as a couple with kids. We chose it because the…read moretheme seemed interesting for our oldest son and it was promoted as a mid tier resort. When a vacation room has a door that faces the outside of the property I defined that as a motel and so that perception was immediately disappointing. We also experienced a lot of bugs coming in and out of the room and since you weren't in an interior space, traditional to a hotel, it contributed to having to walk through them. The resort is big in the pool area was nice. Getting from our room to the common area with food and gift shops seemed quite a distance, especially for us with a younger family. Travel to and from the park was convenient, although like any resort, very busy during peak times. Having visited other Disney resorts and resorts outside of the park, we would no longer choose to stay at the Caribbean beach resort.

Beautiful hotel. The staff goes above and beyond to make you feel comfortable and wanted…read more The food in all restaurants is exceptional. The breakfast buffet has almost everything you would want for breakfast including made to order omelets, eggs Benedict on a biscuit, biscuits and gravy. It has all the fruit you would ever need. I was welcomed to my room with a welcome note and a tray of chocolate covered strawberries which were delicious.

Beautiful upscale hotel with impeccable service. If you are looking for some rest and relaxing…read moreambiance the Ritz is for you Not the best choice for kids but they are on five acres and attached to their sister hotel JW Marriott that is such fun if traveling with children. The JW has a lagoon pool and smaller splash pad with playgrounds for kids of all ages. The restaurants in both hotels are inspiring with creative menus and fresh food. The lobby's and corridors are magnificent. Also the conference rooms are spacious and staff it eager to help in any way possible. Formal events at the Ritz Carlton is on another level. The rooms have almost a full bar with Nespresso coffee machine. While both hotels are different I feel the higher standards are equally top notch and incredibly comfortable.