Joshua Helton and team at this office have been fantastic to work with. For my rental properties…read moreint he area, they helped go the extra mile to handle some tricky topics in additional to ensuring that all regular affairs were taken care off in a prompt manner!

Had a maintenance request for a busted pipe and they got to it fast and had a tech out within 20…read moreminutes. They also reached out to ask if there was anything else they may be able to do to help. Love the professionalism and the way they take care of their tenants. 5 star rating all the way around.

Working with Shannon Nguyen Denney and Keller Williams was absolutely amazing! We thoroughly…read moreresearched agents and brokers in our area and both Shannon and Keller Williams stood out to us. We wanted to work with someone we could trust to sell the first home my husband and I purchased together. The time she took to explain the process, prepare our home with a stager and promote our home listing was top notch. The photos were out of this world! Shannon worked with us every step of the way and answered every question we had immediately. She always kept us informed during every stage. We had some difficult moments and Shannon was able to help us move forward with ease, negotiate and go above and beyond the call of duty! Most homes in our neighborhood were on the market 4+ months but with Shannon, we were able to get our home under contract in under a month! We could not be happier with the final sell price and experience. We couldn't have done it without her!

My family & I made the choice to move from California to the beautiful state of Texas a few months…read moreago! We went into the whole home buying process completely blind. We didn't even know what our step 1 was!! Knowing Keller Williams is a reputable company, we browsed through the agent profiles and found Brandy Bagnall!! She stated in her profile that she has worked with families looking to buy from out of state and was willing to help us out "virtually" during the process. From sending us new listings to zoom tours and right down to our closing process, Brandy was there to help guide us. We are homeowners now, and owe a big thank you to Brandy for all of her help with the whole process. If you are in need of a friendly, knowledgeable Realtor, we would strongly recommend Brandy Bagnall @ Keller Williams Heritage - New Braunfels!!!

It took 5 days for them to answer their phone to even try to get an appointment. Then you have to…read moreapply online to even get an appointment. They're not that special. There's a thousand other property management groups in New Braunfels who WILL meet with you.

Avoid this business! I recently learned this "company" will now allow a WWII Veteran in bad health…read moreto break his lease early after leasing for five years. He requires constant care and has been advised to move to assisted care. He is 94!! These people want upwards of $2000 even though the property was left spotless and a renter was found instantly. Stay away! Robert Janzen

We recently purchased a home in New Braunfels as an investment property, and working with our…read moreproperty manager has been an excellent experience. He handled everything quickly and efficiently from the start and delivered exactly what he promised. He is very responsive, responsible, and easy to communicate with, which gave us a lot of peace of mind as out-of-town owners. We are extremely happy with the service we've received. We've already recommended him to a friend and would gladly recommend him to anyone looking for a reliable property manager.

From the owner: Hiring a property manager is almost as easy as just turning over the keys and collecting a check…read moreeach month:) We would handle every aspect from finding a great tenant for your home, getting them settled in, and making sure everything goes smooth during their lease. We provide on demand pest control, and HVAC air filters for all of our properties, at no cost to you. Rent is collected electronically through a PM software called Appfolio which allows tenants to submit maintenance requests and communicate with us through the software. Owners also have access to the software so they can submit requests, download monthly and annual statements, and communicate with us as well. We try to keep our fees simple and all inclusive, without any of the junk fees that some management companies charge. Our in-house maintenance team can handle most repairs, and at a cost usually significantly less than hiring a third party vendor. But we do have relationships with area vendors if the issue is something our team is not licensed or trained to complete. There are many choices when it comes to choosing a property management company, so we appreciate you considering ours. It's a great compliment when someone trusts us to look after such a valuable asset, and we don't take that responsibility lightly.

Working with Becky and Amy was an outstanding experience. From the beginning of our home search to…read moreclosing day, they were professional, knowledgeable and always available to answer all of our questions! Their attention to detail and knowledge of the market made my husband and me feel confident we could find our new home. We would highly recommend Becky and Amy to anyone looking to buy or sell a home.

When I considered purchasing a home, I chose to work with Becky as my realtor. Becky was so easy…read moreto work with. She is honest, supportive, and dependable. Becky communicated with me often, regarding the mortgage process. She completed all the documents needed by the lender and seller quickly. Becky was with me during the application process, inspection, and closing! I am thankful I had Becky on my team during my home purchase. Martha - Happy New Home Owner!

Jessica Hille is absolutely wonderful to work with!!! It's like having a friend on the "inside"…read morethat works for you. Jessica explained everything in a way that was easy to understand from making the offer, to working with the mortgage lender. She took so much care and time with me. I never felt rushed, nor pressured, and she kept reassuring me that this was a big purchase so I should get what I want/needed. Jessica is extremely professional, open, has complete integrity and is reliable through the entire process. She really understood me, and my needs from the very first open house; even giving me ideas on how to better utilize the space! I have and will continue to recommend only Jessica, to all of my family and friends!!!! Thank you for the exceptional service!!

In the past 12 years Marc and Mary Rhodes have help us purchase 2 homes and sell 3, and most…read morerecently they helped us find our current home in Nov 2014. When we lived almost an hour from their office, they were still willing to list and show our house and they sold it quickly! Marc and Mary have always been extremely professional and punctual about every process of buying and selling a home, they make a great team! Even on the weekends, they always pick up the phone when you call or one of them will call you back within minutes! They are friendly and honest and I highly recommend them!!

I cannot speak highly enough about The Erin Caraway Group. The service, knowledge and attention to…read moredetail was impeccable. Buying a new home can be stressful and very overwhelming at times, but the ECG made my buying experience outstanding. I challenge another firm to preform at the level The Erin Caraway Group preforms. For future purchases, interviewing other real estate groups would be a waste of time! The Erin Caraway Group has my business so long as I'm buying!!!! Casey Fischbeck

After calling and setting an appointment, I get a no-call/no-show. I took off work early and…read moreworked really hard to make sure everything was as ready as it could be only to be stood up with no notice. I guess my house wasn't worth the effort. Taking my business elsewhere.

Used their services for a retail property I'm selling and the photos turned out perfect, exactly as…read morerequested. Communication was great and he was able to schedule me quickly. Would definitely hire again.

I had an excellent experience with Straughn Drone Services. Chris was professional, communicative,…read moreand responsive throughout the entire process. He took high-quality photos of my office for tax documentation, and had followed very specific instructions. His price was very reasonable and It's clear he takes pride in his work and values customer satisfaction. I'm glad I could support a local small business and will definitely be using Straughn Drone Services again in the future. Highly recommend!