I've been living at Loft 27 for 2 months now and I couldn't be happier with my experience! The…read morecommunity is clean, quiet, and well-maintained. I love sitting outside on the beautiful patio surround by flowers and plants, it honestly doesn't make you feel like you are in the middle of downtown. The front office and maintenance teams are truly outstanding. We had the pleasure of working with Victoria Callihan and she was truly amazing. We moved across the country which is incredibly stressful and she made the leasing process so easy! She was always quick to respond to our emails and phone calls and was able to answer the million questions we asked regarding our move. When we arrived she made it extra special by making sure she was there to "Welcome us home". The apartment was also incredibly clean which we really appreciated because we were able to quickly settle in without having to scrub anything! It's clear they genuinely care about the residents and the property.

if i could give this complex negative stars i would infested…read morewith carpet beatles, would do nothing to help, was told "they are just beatles" they will send you to collections for breaking lease. lost all my items from their negligence, incompetence & poor management --the bugs came from their hallway would never recommend this complex to anyone horrible manage!!

for those who have always wanted to live in a dog kennel, Boott apartments are your place to be…read more maintenance staff are great, and have plenty to take care of. beware the idling pick-ups with noisy mufflers and rattling sub-woofers.

It's got it's good, and bad... but I would move back in a heartbeat…read more Please, allow me to explain them both, in no particular order (actually mixed a bit, shaken - not stirred): I lived in the Apartments at Boott Mills for 2 years, most of which was with a roommate. I (err... we) had a nice 2 bed + den and 2.5 bath apartment... it was HUGE (1700+ sq feet). Before excepting that one I looked at 2 other apartments/floor plans in the building, and all were great. The normal 2 bed/2 bath was nice, but with most of the apartments the living room and dining room are combined into one large "family" style room. For that reason, the 2/2 didn't work for me, I have large living room furniture, which basically consumed the space and left no room for any dining room. The next lay out was a 2 bed/2 bath/with Den/Laundry room. This one, wasn't quite as advertised. I had assumed before viewing, that the den was one room, and a laundry was attached to it (or somewhere in the apartment). Instead, it was basically a big laundry room = Washer and Dryer + big open space (about 8ft by 8ft). The layout was a little better, but the rooms got a little smaller. So my last option (for the gusto) was the 2 bed/2.5 bath/with den and laundry room. This layout was MUCH more fitting to the description. The laundry room was attached to the kitchen, which took some getting used to, but wasn't a headache. The den, was a room in itself... about 10 ft by 10 ft with a nice walk in closet. Had there been a window in the den it would have been a 3rd bedroom. The master bedroom was a very nice size, with a full bathroom and walk in closet, and the guest bedroom was actually a bit bigger, with a walk in closet as well. What I would consider the guest bedroom's bathroom was right across the dining room and was a full bath. The .5 bath was a slight false advertisement, but in a good way. Usually, to me anyway, .5 means a toilet and sink. This one had a standing shower... which worked out great when guest were over. But then 2.75 baths just sounds silly. The den was large enough it became like a sitting/TV room. Not the main entertainment room, but it was away from the windows, quiet, and could fit a day bed. So it could have someone over for the night if we needed the space. The beautiful exposed bricks added a lot of character to the space, and the large windows were great when you wanted to let in the light. I never heard my neighbors, above, beside, nothing. I would occasionally here one of the kids run down the hall through the entry door, but you'd have to be close to the door to hear it. So it was never a bother with anyone on noise, and I never had anyone ask me to keep it down either. In addition, I had the most amazing view of the Merrimack River. I was on the 3rd floor, so I was able to look around, and on a nice day the huge windows (6ft wide and 10ft tall!) could be opened to let in the nice air/breeze. Out of my 2 years there, I had VERY few complaints about this great little spot. The exposed brick wasn't the greatest insulator, so in the winter you could feel a chill if you were close to the walls, and in the summer you really had to crank the AC to keep it comfortable inside. Plus with all of the space we had, it took a lot to get the whole place one comfy setting. Parking wasn't the greatest, but it was nice at the same time. You had an option of the top, private lot, which required a resident sticker to park in and was located at the entry of the Boott Mills complex (museum, cotton lofts, apartments, etc). The other option was to park in the John Street parking garage, directly across the street (about a block walk give or take). The garage was a bit cheaper to park in per month (paid through the apartment), but you would have to deal with the weekend events/concerts clogging up the parking spots. The top lot was a bit more to park in, when I moved in they had a promotion that allowed me to park in the lot for the same price as the garage, so I took advantage of that. It was a little less of a walk, but then you had to dig your car out of the snow to leave in bad weather. All in all, I would move back if I had the chance. Management (least when I was there) was very friendly and helpful, and a majority of them would call you by name, and make idle conversation with you. There were not a lot of amenities (pool, tennis courts, etc) but the location was in downtown Lowell, so you were close to most anything you wanted to do. Being right on the river was nice as well, you could walk or jog on the river walk if you had the interest. The Tosgas(?) arena was within walking distance, so you could catch plenty of concerts or hockey games (Lowell Devils). If you're looking for something that has a nice look and feel, great location, and you don't mind a little bit of a walk for/from parking. I highly suggest this location for your apartment/rental needs.

Horrible customer experience and lots of attitude and lies, something should be done about this…read moreirresponsibility, Do not move in this place or consider for any reason or you will waste money and time

This is an updated review, reflecting both Cabot Crossing and their property management company Two…read moreCoast Living (Previously JRK Management). In July 2021 my boyfriend & I moved into this apartment, in the Merrimack building unit 101. The unit we got was so dark it was like a cave, and on top of that there were NO lights in the unit aside from in the kitchen & bathroom. There were holes in the wall that they had plastered over, and never painted the wall again after covering them (see photos). It took us WEEKS to get maintenance to come in to paint over the patches. Blinds were broken as well in both the living room and bedroom (see photos) and it took them over 3+ weeks for them to replace them. There was a giant dried up spider's nest on the ceiling of our bedroom & a roach in our bathroom (both pictured!) The worst was the giant RAT on our patio! When we informed the leasing office of this they couldn't care less and said "it happens". There were multiple circumstances where maintenance just walked right into our unit without calling or speaking to my boyfriend or I first because they didn't think we were home. Do you want to live somewhere they go into your unit unannounced? I wish I had installed cameras...I can only wonder how many times they did that when we WERE NOT there to catch them. While they don't mind coming in unannounced, they certainly don't do the jobs you ask them to do! NONE OF THIS IS EVEN THE WORST PART! It got even worse AFTER we moved out. We broke our lease early, it was supposed to end in September 2022 and we moved out in April 2022. We gave them a 60 day notice, as well as paid a $4,108 lease break fee as agreed to in the lease. Upon moving out we had no issues, or so I thought. 2 months after moving out I received a letter in the mail from a collections agency stating that Cabot Crossing sent us to collections for $275 worth of cleaning fees! Which is absolutely ridiculous considering we left our unit in 10x better condition than it was upon moving in, it was basically spotless and I took PLENTY of photos & videos to prove it if they'd like to challenge me on that. Also, $125 of these "cleaning fees" were for carpet cleaning when we were in a unit that was ALL HARDWOOD!! How does it get any more fraudulent than that? They also never even attempted to contact us prior to sending these "cleaning fees" to collections which is illegal. When I got this collection letter I immediately called and the office said they had no idea what cleaning fees that it was referring to, and I even have an email from them from June 2022 stating our account shows ZERO BALANCE. It has now been over a year since we moved out and I have attempted to contact both cabot crossing & the property management company hundreds of times with no response. Every time I'm told there's new management, in January 2023 the new manager told me yes these charges were incorrect & that he would reach out to the collections agency to get them removed. Great right?? Nope. He never did it, and I have called & emailed countless times since then to follow up and get no response. My next step is going to be just showing up and refusing to leave until they fix this situation. The ONLY response I have gotten was from the property management company as a reply to my BBB review, stating that we owe these fees because we broke our lease early...which doesn't make any sense considering I have a receipt FROM THEM stating we paid our lease break fee and that it's for these fraudulent cleaning fees!!! I have uploaded all the proof I have proving everything I've stated in this review is 100% true. Please for the love of god do not move here, unless you want your credit thrown in the trash. This was my first apartment after turning 18 and if I could do anything to go back in time and stop myself from signing the lease I would. You have been WARNED. Also, as I am sure someone from Cabot Crossing or Two Coast Living management will be reading this, I will NOT stop until my situation is rectified. I expect to be contacted ASAP.

BEST Landlords I've EVER had!…read more Came over personally on New Years Eve to fix a faulty showerhead, then came back that afternoon with a NEW, top of the line shower head replacement. Yesterday we sent in a request online about our refrigerator, which was broken. Within MINUTES, the same guy was at our door. He said he would get a thermometer to monitor the problem and be back in 30minutes. Instead, he came back with two other men within 15min and had a BRAND NEW REFRIGERATOR for us, BETTER than the one we had before!!! Fast maintenance repairs, GREAT rent prices, and safe neighborhoods. It's family owned so they treat every customer like family. I've literally never had a better landlord in my whole time living in New England.

From the owner: Allow us to help you find a wonderful apartment to call home in Lowell, MA, Concord, Franklin, or…read moreLaconia, NH

I've lived here for nearly three years now and I highly recommend it. Quiet apartments, fast…read moreresponses from maintenance and an exceptional office staff. The grounds are well maintained. Our corner overlooks a nice patch of woods. My daughter loves the pool in the summer and I'm a huge fan of the respectful neighbors we have.

I've happily lived at Westford Park for over a year! I love my apartment and the property is so…read morewell kept. Very rarely do I have a maintenance request but whenever they do arise the staff is always prompt. I've had the pleasure of meeting some of my neighbors and there is a real sense of community which I've never encountered anywhere else! Highly recommended.

I've been a resident at MassMills Apartments since May and have had a consistently positive…read moreexperience. Recently, due to health reasons, I needed to relocate from my fourth-floor apartment. I spoke with Angela, the property manager, and within a day she had arranged a comparable unit, which made what could have been a stressful situation much easier to manage. The management and maintenance teams are responsive and professional. Service requests are handled promptly--often within a day--and the work is completed thoroughly. Communication has always been clear, and I've felt that concerns are taken seriously. In a large, professionally managed community, it's reassuring to know the on-site team is attentive and reliable. That has certainly been my experience at MassMills.

I have moved about 12 times in the past 25 years so I have some empirical experience with apartment…read moreliving. Things I've loved: The office staff is personable, professional, and above all, kind. Angela has always gone out of her way to make sure that our concerns are addressed. If your delivery has been misplaced in the package room, someone will leave their desk and help you search for it. Emails are always answered by a human. Maintenance requests are answered in a timely and effective manner. And, big plus, they are cheerful, too! Parking always available; it's not free but you don't have to hunt for a space or walk a half mile to the door. The apartments are older but lovely with high ceilings and an abundance of light. They are very quiet. Heat & air-conditioning are included and efficacious. Dawn, viewed from my living room as the sun rises over the church roofs across the river, is a blessing of beauty that is not usually available to folks in the city. Things that would make living here better: Washers & dryers that are commercially sized and use credit cards and not quarters. The current appliances are house-sized but require just as much per load as larger machines. A table for folding would also be nice. On the downside: Pulling out on to Bridge St from the parking lot or making a left turn into the parking lot from the same. But that's just Lowell.

Are you living in a rooming house that has the usual problems? This is not your typical rooming…read morehouse environment. We do not have problems with loud noise, drugs, excessive drinking, tenant turnover. Tenants are allowed to have guests but they must be gone by 600 pm. Overnight guests are not allowed. If you use the kitchen or bath it must be left clean when you are done. These policies are what eliminates the typical problems found in rooming houses. I am looking for applicants who are comfortable with these policies. If this is not what you are looking for please do not apply. We are located in the heart of Lowell's downtown area, close to Lowell;s MBTA Train and Bus station. Friendly, secure building with laundry and on site management with multiple bathrooms, showers and kitchens along with a comfortable community room with plenty of movies for your enjoyment. . Income verification, credit checks and criminal checks are done for all applicants. Rents start at $550.00 per month includes all utilities.

I will recommend this place to very nice people because this is a beautiful humble peaceful place…read more The view is amazing. The apartments are big and beautiful no bugs you don't even hear your neighbor. Everyone's nice in the community. I must say very clean. I haven't walked barefooted in so many years that when I had touched the pavement I felt like a good energy. Thank you once again thank you to Ryan the office manager and Bailey's for helping me. Have a very wonderful move here thank you.

If you could avoid living at Lodge at Ames Pond in Tewksbury, please do. I will say the people are…read morenice. That's it.. they have a movie theater that has been under construction for probably as long as I have lived there, which was almost two years. The facilities are outdated and barely cleaned. One of my friends headphones was stolen and they claim they have cameras in the grand room but they couldn't figure out or see who did it. NOW, I lived on the ground floor and there is no natural lighting so be prepared for your light bill to skyrocket. There were cracks in the tiles in the kitchen and in the bathroom so towards the end of summer, the ant problem began. Mind you, I just moved in so my place wasn't dirty, cluttered none of that. They kept blaming the ants coming in to the fact that we lived in a woodsy area. Like be for real, my college campus was deep in the woods and I never had an issue with bugs inside my room. Anyway, it took THREE MONTHS to "repair" the issue. They were coming from the holes in the tiles so I asked for it to be sealed and the maintenance guy took three months to do so, every time I saw him he was speaking to residents outside, clearly not doing his job. And mind you, there is only ONE onsite maintenance guy for over 200 apartments (make it make sense). Anywho, he did sprayed whatever for the ants that he wasnt qualified to do after one of the resident specialists told me that that is not a maintence issue it's a pest control issue. Pest control finally comes and it was fine, he did his job and the ants would go away for a month, maybe. I then told him after a couple more visits that I think that sealing the tiles and patching up the carpets would help, to the point he ended up yelling at me in my own home while I lived by myself. Crazy.. finally spoke to the service manager and he checked my place and got his people to come in and they sealed the kitchen tiles and anywhere else that needed sealing. Thankfully no more ant issue in the kitchen BUT now there are a bit in the bathroom, it wasn't too bad but it was uncomfortable. I asked one of the resident specialist about repairing the carpet or replacing it and he basically said "because you are in affordable housing, you won't get the same updates/repairs as someone who rents market rate" (housing discrimination 101). So I have to keep dealing with this nonsense until I eventually just get tired of the disrespect. Your packages will barely go into the package room so you often cant find it, the appliances in your home are barely updated and you have a maintenance issue, unless your really close to the maintenance guy, your issue will take weeks and or months to be fixed. Also your dryer, I love the fact there are laundry units in the apartments but after a while, your dryer will stop drying. It would take at least 5 cycles for my clothes to dry even after I cleaned out my filter and I asked maintenance for help, put a order in and all he said was "you just gotta clean ya filter" instead of looking into and helping or actually updating the dryer! So hello increase heating bill. There was only one nice person, Ryan, who actually knew what he was doing and if he didn't know he actually say "I don't know" and at least try to figure it out and get back to you. Michael.. I have no words for that man. He just wants a job and barely does anything and needs extensive training, respectfully. So PLEASE if you have the money to pay rent at a place like this, please spend it in a different community. especially a community where there are more grocery stores, restaurants, etc. OH! be careful about move out because they will charge you for something you don't need to be charged for. They will charge you for replacements that was not at your doing and no-one will answer you after you fully move out, they will always tell you to speak to billing and billing department doesnt have a "number" which is bull, they just dont want a bunch of people calling. So be aware. I am telling you this as someone who just moved out two months ago and going through the most with them.

I've lived here five years. I told maintenance about mold over a year ago. I had to report it to…read morethe state. Mill & 3 is not safe for families with young children. It's not safe for anyone. Since I called the state and mill & 3 failed they have harassed me however they can. They diverted my mail. They have stolen packages directed to me. Also I reported a woman who had been harassing me on the complex. They told me they can't get involved in resident disputes. All four of my brand new tires and my car was keyed by this woman and her adult daughter. Princeton is not doing anything about it. Don't come here please. Anyone that wants proof of what I'm saying please email Arieanna29@aim.com. Don't live here I have serious health complications due to mold. This is a bad bad company. Pictures say everything about what's going on in Princeton communities. If you're quiet and don't mind dying to mold you'll be fine. If you're ok with other residents harassing you and damaging your property and you don't complain you'll be fine. Complain and Princeton will TRY TO come for you. Be smart they are ignorant and the staff are stupid. I was in the hospital admitted for a seizure and Princeton sent a noise complaint to my apartment and nobody was there. Smh do not live in this property. Princeton has many properties in Ma, Maine, NH and I believe possibly Connecticut. Do not rent from them unless you want your rights as a human being to be violated. Pictures speak a thousand words. I gave it to you all in black and white.

I am writing this review as a long-term tenant of Princeton Properties. I apologize for the length…read moreof this review but want to warn future tenants of the unacceptable and unethical business practices of this property management company. This property management company will lock you and get every cent they can out of you. They intentionally word their documentation so that when tenants have issues or need to move out, it gives them all the power and will only financially benefit them. Reading through the lease, 60 days written notice of vacating your apartment is needed to be given if you plan to move out. This is mentioned several times. After contacting them and giving them well over the 60-day notification, I was told that since we are breaking our lease we would owe them over 2 months rent in order to get out of our lease. No where in any of the documentation are penalties written or any clear indication given of what those penalties would entrail. We responded to their early termination agreement in writing stating the following reasons: 1-In our three years living here, we have seen apartments be turned over to new tenants in less than 2 weeks time after someone moves out. We couldn't even see the apartment before moving in because tenants were living in it. One of the reasons they are requesting fees is because the apartment won't be rented for a period of time-this is untrue and just a ploy for them to receive more hard-earned money from us. 2- We have kept the apartment in immaculate condition and have allowed numerous 'inspections' to occur of our home. We have spoken to other tenants, and they don't get 'inspections' as often as we do. But we agreed to this because we understood it to be required. We have been told after every inspection how much they appreciate how we care for the apartment and the condition we have kept it in. Another reason for their request to due to damages or repairs needed for the apartment-by their own admission our apartment is immaculate. 3-We also stated that rent has been increased every year since we have lived in the apartment and now is up to over $300 more per month than our original lease. When making this point, I was told that they aren't required by law to state rent with increase with market rates. Given the housing crisis currently in Massachusetts, this is a VERY unethical practice. We have had multiple issues while living here as well-from broken AC units in the middle of August (which took a full month to repair), to an ant infestation, and mice. Also, the bedroom windows in our apartment leak drastically when it rains. We gave up on notifying the property management of this issue after doing so several times. We have to ensure that nothing is within the leaking areas of the window when it does rain. I luckily saved my computer and furniture, but was unable to save curtain's. I highly discourage living in any one of the properties managed by Princeton because they will essentially look to gain financially from you in any way possible. They repeatedly told me they aren't required by law to put things into their leases and also not required to give people options to break their lease-which is unethical and just unacceptable business practice. Stay far far away!

I have been wonderful experience in Kensington, safe, clean, quite and good management. Together…read morewith the proximity of running trial, it is a unforgettable experience.

We secured an apartment at Kensington for a short-term lease when we relocated from Washington DC…read moreto Massachusetts. They were the only place I contacted in Chelmsford who would allow a 6-month lease and also accommodate our dog. It was an easy application and approval process, and we signed sight unseen (aside from photos and a video walk through). The complex has lovely grounds, a nice pool, and is easily accessible to Rte 3 and 495. I also loved how close it was to the Bruce Freeman trail and took evening or morning walks every day. The apartment was modern, spacious, clean, and bright. There are elevators, wide hallways and plenty of parking. There's also a choice for additional paid garage parking (I just used the free outdoor space). Any maintenance tickets were taken care of quickly and successfully. I would definitely recommend Kensington for either a short or long term lease!