We worked with Brian and his team and they did a great job. They made a very painful process…read moreextremely simple. Of course, we had tons of questions and they answered them quickly and helped us understand the issues. Highly recommend them!

Having worked with all the team members at REFSI, I wanted to take the trouble to say how good they…read moreare -- and how nice they are as well. Very nice people, led by Dick Charnock, who has always been willing to give loan advice or help in the mortgage loan business. I think he has been at it for something like thirty years. Brian McNamara and Deborah Johnson, who work under him, have been there for at least twenty, and have seen the market up and down. They nevertheless appear pretty calm under pressure with able assistance from Lori and Rose, who are johnny-on-the-spot with documentation. A very knowledgeable group, and I have no trouble at all recommending them. Some very established people in the community would agree with me.

The only reason why I'm giving 2 stars instead of 1 star is because of the professionalism of the…read morebranch manager. He's dressed appropriate and is extremely kind. I've banked with this institution for several years and over the years, the customer service has declined. Right now, there's an associate named Victor, who has an Edgar haircut and wears jeans and shirts like he's here to volunteer. The bank has lost its professionalism as to dress for the job. I've seen Victor give attitude to the branch manager and Victor also acts like he's rather be anywhere else except at work. Today, I saw him give someone thousands of dollars, who was most likely a business owner, giving her the money out in the open. All I could think about was that if there was anyone watching, she'd be a huge target and could easily get robbed. But Victor being Victor, he don't give a shit and just handles all of her business out in the open for all to see. Victor is the main reason why I want out of this bank. If you're looking for a bank, look elsewhere. When the company doesn't address issues like Victor, you're trusting institutions like this to handle YOUR money. Go to a place where AT LEAST, the employees look like they work in a bank and not like Victor, who's dressed ready to hang out with his Edgar-Friends after work.

Best bank on the coast by far. Their customer service is amazing and all the folks who work here…read moreare helpful, kind and quick - they don't waste your time and they don't force sell you anything. Would give 10 stars if I could!

My wife and I have recently had the pleasure of working with Matt on a real estate purchase on the…read morecoast. I'm a long time coastside local and grew up there since the mid 70s. We know lots of realtors and had lots of great choices for who could represent us. We ultimately decided on Matt after sitting down with him for a cup of coffee to see how we all gelled. My wife is very easy going and I am very structured, need a lot of contant attention and like to be kept in the loop, in other words I'm high maintenance. We explained what we were looking for in a property and set Matt to the task. We looked at a few places on our own and had Matt show us a few others. The property we ultimately purchased was a "for sale by owner" which many realtors might shy away from for fear of having to work too hard. Matt was stellar and exceeded our expectations every step of the way and did a great job of keeping us in the loop at all times. He team was on top of all the details and worked well with our finance team behind the scenes to make sure the transaction proceeded smoothly. We would highly recommend Matt Haugen to anyone purchasing a home on the coastside.

Gabe Weisbarth was incredible to work with! He sold us our first home and made the process fun, had…read moreexcellent communication and we really felt supported throughout the entire process. I would highly recommend Gabe as your realtor!

Bobby Ngo was amazing and made me feel comfortable with every step of the house buying process.read more

OWN Real Estate came highly recommended by a previous client, and it turned out to be the best…read morerecommendation we've ever received. As first-time homebuyers searching for our forever home, we were working under a tight four-month deadline--and thanks to their exceptional team, we found the perfect home in just two months. We worked closely with Wesley and Kinsey, who were both incredible throughout the entire process. They took the time to educate us on every part of the home-buying journey, helped us understand the pros and cons of each property, and answered every question and concern we had with patience and clarity. Their experience truly shows. Wesley and Kinsey are outstanding negotiators who helped us secure a great deal on our home. They were honest, supportive, and knowledgeable from start to finish, making what could have been a stressful process feel smooth and manageable. If you want honest, patient, and highly experienced realtors, we cannot recommend OWN Real Estate enough. They helped us find our forever home, and we are so grateful for their guidance and dedication.

I've been working with Dan (and his daughter) at Emerson Financial for five years, and they've been…read moreincredibly helpful. Dan advised me through the home-buying search then through the two-year wait to refinance. Dan consistently tracked market ups and downs, offering great advice on managing my loan and navigating the volatile market without losing my mind. He's not only friendly and incredibly smart, but he also provides just the right amount of detail without overwhelming me with financial jargon. His organized approach makes everything easy to understand, and I'm definitely looking forward to continuing our work together and recommending him to all of my friends.

Just got off the phone with Dan. Told him my situation, low credit score, let him know I had a…read moreoffer from a motgage company. He stayed on the phone with me for 10 minutes giving me financial advice and letting me know the loan quote I got from the other company was a good one. Thats honesty. Nothing to gain, but had no problem taking time out to give good financial advice. I will definitly refer Emerson Financial to my friends and family. Thank you Dan!

Rosemary Gee goes above and beyond! What a great broker. Myself and my family have used her. We…read morewouldnt go anywhere else. She is super efficient but also has the 'personal' touch. Really takes care of her clients in all ways (including getting the best rate) Thank you so much, Rosemary

Rosemary was one of two lenders recommended to us. After doing an initial screening of both…read morerecommended lenders, we knew right away that Rosemary was someone we wanted to work with. From the start, Rosemary was very responsive and provided us with a wealth of information. She knew her stuff and it was apparent. All our questions were answered directly and she never pushed us to make one decision over another. She gave us the facts and then gave us time to absorb the information while always being accessible for questions. Rosemary helped us through multiple offers and ultimately helped us find a loan option that worked best for us. We signed closing documents for our first home the same day we brought our newborn home from the hospital. We couldn't have done it without the support of Rosemary on our team. I highly recommend working with her for your mortgage needs!

These guys know what they are doing. My husband and I walked into BofA for some help on a…read morerefinance, but no luck. We were told to try lending tree. We signed up and our phones rang off the hook so much that it was ridiculous. We spoke with a couple mortgage brokers that wanted to help and said they can do the refi. We had an appraisal done and at the LAST MINUTE we were told that "the industry has changed" and they couldn't do it anymore. Our mortgage doesn't become adjustable for another year so I wasn't worried, but I was pissed that we came so far and I still hadn't found someone to do the deal. I asked my friends and co-workers for anyone they could recommend. I was told BlueStar Funding Group (I thought it was Blue Star Funding Group) was good and I called them up. Took about a week and they did it! Got a fixed rate and paid off some credit cards. Thank you VERY much! I don't worry anymore especially with the damn news ranting and raving how impossible it is to get a loan without perfect credit. Call up BlueStar Funding and use that newspaper to wipe.

First home buyer here! Jay has been absolutely helpful in our journey in home ownership, not just…read morethe securing mortgage part. He was my go to person for all things financial related to home ownership and he knew i could count on his honest advice. He always delivered the honest feedback regardless whether or not we'll end up with his services or not. He also did fair price and rates comparison with other providers and was always available to answer any questions or take those lengthy calls if needed. But not just that, he also offered the best rates in the town which always helps financially. 10/10 from us. I'd highly recommend working with him and his team!

Great job with our initial loan and refinances. Clear, proactive, professional, and helped educate…read moreus along the way.