2 The place always smells like shit the don't keep eye o. Their patience they let them wonder fro…read moreroom to room front staff a horrible job with communication, they staff who takes care of people do ok job but you can imagine they do t make enough to really love their job ! Food is awful! They cans dust or move furniture around in the rooms I would not recommend this place

I am a retired senior healthcare administrator with 35 years of experience. When I could no longer…read morecare for my wife at home I evaluated every healthcare home in Springfield/Sangamon County. I found Mill Creek to be the highest quality home in the area. The staff that cares for my wife are great. The food is very good. She is eating more and better than she was at home. The home is nicely decorated and clean. No odor. They have more activities than any home I have ever seen. Doubly important when treating dementia residents. This is not a skilled nursing home, but a home designed for treating dementia. The staff are specifically trained on how to care for dementia residents. Based on my extensive healthcare experience and my undying love for my girl I can highly recommend Mill Creek.

Very impressed with Dr. Benjamin Stevens, his nurse, and physician assistant in orthopedics. We…read moreonly waited 5 minutes before being called back to a room. Everyone was prepared, quick and informative about my husband's condition. All of our questions were answered about his upcoming surgery. We were totally impressed when all the surgery paperwork for STD was filled out within 2 days for my husbands place of employment. Wow !!!!

Urgent care nurses in particular "Mary " at the 6th street location was very rude. She is…read moredefinitely in the wrong profession. Dr. Abraham was ok he did not manage his time appropriately. I was left waiting for over 45 minutes and no one checked on me and when I popped out the room to inquire. Meany nurse Mary had a ready made excuse as to why which had nothing to do with me. They could have informed me by just checking in. My visit helps pay both the doctor and nurses salaries. They should be a little kinder and more human. I wish there were better options in my city as I would definitely not go to Springfield Clinic but when you live in a small town you don't have very many choices and you have to deal with the community that also works there. Mary needs to take a class or two in customer service, patient care and being a better human. I made a complaint to quality assurance but who knows if that will go anywhere.

Fail to return phone calls and application for appointmentsread more

PhysioTherapy was such a great place to go for right after surgery! Mallory was really great to…read morework with and made the experience wonderful!

My family used Transitions Hospice, and unfortunately, we found the quality of care lacking. The…read morecaregiver visited once a day and assured us she would support us through our loved one's passing. However, on the day our loved one was struggling to breathe, we reached out for help and the caregiver did not arrive until 2:00 p.m. At that point, we were advised to double the pain medication, and she left shortly afterward. As a family without medical training, we were left to navigate an incredibly difficult and emotional situation on our own. Our loved one did pass within a few hours, but it was not the peaceful, supported transition we had hoped for. I share this experience in the hope that other hospice providers offer more consistent, hands-on care for both patients and their families during such a critical time.

This place put my mother on hospice who is not even terminal. They are being investigated by the…read moreadult protective services and Illinois department on aging Dr idell Woodson was her primary care who signed of on the hospice papers. Courtney Kent is the nurse who signed papers . The other nurse Michelle and the social worker Molly I believe her name is all are being looked into along with the inhibit doctor christopher m. The social worker hung up the phone on me when being questioned. I wouldn't recommend this company for a dog. Unethical. They took my mom who is not terminal off of her everyday medicine to keep her alive. Feel free to ask more questions I have all the paperwork including a video of my mother saying she does not want to die and she didn't know my sister maria Andrew's and Courtney put her on hospice

The Nursing team works well together to give patients amazing end of life care. Families never feel…read morelike a burden and receive attentive care from every member of the team.

Dr Rob and staff are the best. Got treated for neck stiffness with great results. Got treated…read morewithin two hours of calling for appointment t

I went late April for back adjustments and ended up meeting with Pat. My overall experience was…read moremediocre. I had several subluxations with my back and tmj pain being the most problematic for me as well as my wrist popping. Without going into too much detail the visit I cancelled after the first month because my visits were all of 3 or 4 minutes and the relief wasn't great enough for the amount of money I was paying. There was little focus on my jaw and I was disappointed that in one session I had to tell him, what about my wrist? What about my Jaw discomfort? To top off the mediocre sessions when I cancelled he removed the discounted price and charged me full prices after taking more than one visit auto out of my account when the paperwork you sign says if you cancel they'll refund whatever visits you don't come to. Lesson learned for me, I will never pay in advance for more than one visit at a time. I feel Duped and will not be recommending their services to anyone. I honestly feel like I should've just paid for a few deep tissue massages instead of giving them well over $500 to still have some discomfort.

Over the course of several years, the staff of Lots of Huggs demonstrated much care and patience in…read moretheir interactions with a resident who suffered from significant memory loss. I appreciate their professionalism and compassion.

I was in a lot of pain and called several places. No one could get me in. I called Reid Family…read moreWellness and had an appt for 1 hour later as a new patient. The lady working the front desk was so sweet. The doctor was amazing. Did a full examine found my problem area and did a treatment right way. The office was clean and very friendly. Would recommend them to anyone looking for a chiropractor. So happy I called them.

This is a great place to feel better. I've been impressed with how they work to make you feel…read morebetter and not get you committed to a "long term" weekly visit. Shaugn is my Doctor. He doesn't do the same adjustment every time. It's based on what I'm feeling and where he determines the need.