Don't send your family member here unless it is to die slowly and miserably! Patient has what they…read morethink, might of been a stroke but didn't send to the hospital to see or verify anything. Staff doesn't return calls. They will always lie and say they did. Consistent there, lying anyway and neglectful. They refuse to give info for corporate but I found it anyway.. Can't keep any staff. The staff they do have is incompetent. I can answer questions if need be. Hopefully, if this post saves 1 persons life it's worth it. Do Not Put Your Family Member here. No need to respond online. Your welcome to call me, though I doubt you will as usual. Social workers are lazy jokes. No response from upper management.

Please reconsider admitting your loved one here. Front desk staff must be volunteers because they…read moreclearly have not been vetted and cannot do any kind of critical thinking. I live in another state. My mother passed away two days before Christmas, and there was no one competent enough to take my calls. The facility deposited a large check for payment at least four days after my mother passed away. While I got a refund, I also filed a complaint with their corporate organization to make sure that I did. Getting a sizable refund made the probate of the will much more difficult. I would give zero stars if it were an option.

I worked this Health agency in 2015. A wonderful group of people. I enjoyed working for Generation…read moreSolutions. I did a no show of no fault of my own. I wasn't able notify of why I didn't show to my case. Something happen at that time in life. And I never explained why. But I will write that Generation Solutions is one of the best healthcare agency in Roanoke. Good people and company. I got my certificate threw them as well.

From the owner: For over 20 years, TheKey (formerly Generations Solutions) has helped clients achieve successful…read morelong-term aging at home with comprehensive, concierge-based care. Ensuring the dignity, safety, and independence of its clients, TheKey is committed to changing how the world lives and ages at home. Employee-teams get the training, resources, and support they need to deliver an exceptional care experience for clients and their families. Founded in Silicon Valley, TheKey has grown from a single location to service coverage throughout North America enabling clients to live life on their own terms, in their own homes.

I can't say enough about Companion Home Care. Michelle Belton allowed me to keep my dad at home…read morewith a MOMENTS notice during COVID. The nationally advertised company I was using couldn't meet basic requests for months and I knew would never meet the challenge when I was faced with what turned into day and overnight care. Companion Home Care is a local company and Michelle has gone above and beyond for my dad and family over and over again. Every bump in the road I faced was met with Michelle's help. I am so thankful to her for giving me the gift of keeping my dad with me the last six months of his life. I learned so much from the providers that made things I was struggling with easier. He had the same people daily for months. Caring for a parent with dementia and health needs was more challenging than I could have imagined. My 93 year old dad was 6'5" tall, had mobility problems, advanced dementia, was legally blind, and had many health issues. Because of Michelle's dedication, my dad was able to stay with us and received wonderful care before and during hospice. My dad loved the people caring for him. They were sweet, kind, thoughtful, and did their job well. I never worried about his care. He was happy and the providers were well trained and knew how to take care of him. Everyone arrived as scheduled without exception and I was able to meet the work challenges I was facing during COVID. They made such a stressful year so much better. Some how, Michelle met the challenges I faced each and every time, even with the problems COVID added. They were all there for my dad until the very end. I will be forever grateful to them all.

Companion Home Care was the best of the 4-5 home care agencies in Roanoke that we tried for my…read moregrandmother. Other home care companies sent different caregivers from week to week and there was never any stability for her. Companion Home Care was a God send as they sent the same caregiver each day, who my grandmother happened to LOVE, and even when she was not available they had a quick replacement that was fantastic. Huge thanks to Michelle and Companion Home Care.