Update visited Momma mom on Sunday and offloaded over two heaping clothes baskets worth of clothes…read morefrom her closet that were not hers. See picture. Staff has no clue about why they were there or what to do with them replying as always, "I am new." Insert eye roll. I told them not to put them back in Moms room as we need to be able to manage her clothing and keep it organized. Then I had to tell the staff to ask their boss Patrick what to do about it because it's not the first time it's happened to us and I'm 100 percent sure it's not the first time he has dealt with it. Next time I think I'll leave a trail of said clothing up and down the hallway. If the staff don't care, why should I? This place is awful!

Regency is a heartless business that doesn't care about their residents at all, only money. They…read morejust evicted everyone living on the 5th and 6th floors so they could convert them into a more profitable business. People go to these facilities to have a peaceful, comfortable, safe, and secure end of life home. To uproot them with only a 30-day notice is cruel, but to uproot approximately 28 residents simultaneously, well that is more than the city and surrounding areas has the ability to take in elsewhere, and that's plain unethical. This was a nice place for us to live, but heartless and unethical actions like this to the community do not deserve any rewards.

Update Nov. 2021. Mom has lived for about 7 plus years in Redstone Village assisted living and…read moreGrandview Gardens memory care. I can't say enough kind words about this facility! A lot of your loved one's care has to do with you. Do you show up? Do you visit your loved one? I know not everyone can due to being remotely located. This facility loves my Mom and loves her well. They delight in getting her ready for a joyride (thanks Serea), and the staff are so engaged with mom they can't wait to tell my family and me what she's been up to (both good and bad). I have one of their fabulous nurses on text message and can get any information I need about Mom in an instant. They are so responsive and so loving. I highly recommend Grandview Gardens for your loved one's memory care needs and Redstone Village for assisted living. Some advice: be present if possible and be active in your loved one's care this goes a long way. Both Redstone Village proper and Grandview Gardens have kept mom happy and healthy for around 7 years! Thanks so much! This facility is clean and updated and full of activities but If your loved one doesn't want to participate, they willingly go the extra mile to ensure their needs are met, for example, making sandwiches for mom who slept through dinner and didn't eat. This is the type of facility you do not dread visiting. Please consider Redstone Village. It is an entire life span facility from freestanding homes where you have a beautiful view and can drive your car or golf cart to dining or exercise or swimming facilities to assisted living again with beautiful views, to memory care with ample activities, including day trips to local strawberry picking and restaurants to hospice. Redstone Village is the real deal and my family and I are so grateful Mom is enjoying her 88th year on the planet here. My family have visited other facilities in Madison county and mom lived in one for about a year. Redstone Village eclipses all of them in terms of compassionate care, consistent rule following and generally loving what they do. Almost no personnel turnover. For peace of mind do consider RV and GG.

My search for a retirement community began with the goal of finding a community with excellent…read moremedical facilities and a diverse population. I wanted a facility that offered both independent and assisted-living as well as a memory care unit to ensure that all my future needs would be adequately met. Redstone Village, nestled up on a hill surrounded by mature trees and beautiful gardens, has exceeded my expectations. The staff has been most helpful in guiding me throughout the process from my initial visit to moving in, which has made the entire move less stressful. I have found my neighbors to be very warm and welcoming. Daily opportunities from exercise to pleasant social events, good food and shopping close by makes for ideal senior living. SB

A friend of ours recommended Kauhale for my father-in-law. We could not be more pleased! Everyone…read moreis kind, courteous, friendly, and extra caring. The facility is spotlessly clean and the landscaping is beautiful. They have 3 room sizes - studio, 1 bedroom, and 2 bedroom. The food is excellent and plentiful. Activities at the facility include bingo, dominoes, a weekly happy hour, musical events, and special occasion family gatherings. They also have regular excursions out of the facility for lunch, fishing, or shopping. All in all Kauhale provides excellent care for our loved one at a very reasonable price. Highest possible recommendation!

We went to Proveer at Byrd Springs to see their assisted living and memory care options. The…read morebusiness is clean and brightly lit. We met with Jennifer who explained how they operate, gave us pricing and then showed us 3 options. They have a nice dining room, activities room, hair salon area, reading room, library and other amenities. My mother-in-law is nearing time to go to a place where people can give her full time assistance and care. We will definitely give Proveer a call when the time comes to place my MIL.

Horrible managing company who do not care about staff and residents. All staff are leaving…read more Residents and families are not happy. Such a wonderful place that has gone down in the last several months.

The best facility.I seen around here.I work as home Health Aide.The staff was very nice.They all…read morespoke to me.When,I was there.They seem to care about everyone there.I have now in 25 facilities here in the area.They are number 25 one.They get a five star from me.If any facility gets a 5 star.Then,This facility is the one.The residents the ones.I spoke really like the food there.Like also the facility.The lady in front office to the sales representative was very nice.The physical therapist had a set up and very nice to work with.The building out laid was very good also.Never seem a place around here.Like this place.I really appreciate everything for the 2 weeks.I was there.Tks to staff.To go the extra mile in everything to help anyway they could.

rent goes up every year. been there two years and it just went up $500!! Fine dining isn't what…read morethey say it is and the food poor

A nurse from Merrill Gardens was supposed to meet our father at his inpatient rehab facility "this…read moremorning." She then changed the appointment to 2:00 PM. It's now 2:15 PM and she has neither come to the appointment nor called us. This is unacceptable. UPDATE: She did, in fact, show up, and was able to work with our father as planned. So, no need to say anything after all.

April provides for excellent service in the food service facility. April is a team payer that…read morecaters to the every need of the residents and guests of the facility. She gives her best in all she does. Not only is she polite and considerate but professional every day.

My Mother spent her last few months in assisted living at Madison at the Range (MAR). She could…read morenot have been happier. The staff was amazing, caring and thoughtful. My Mom was constantly doing fun activities with other residence. Everyone was so welcoming and kind. MAR was beautiful and so pleasant to go in and visit. I am so thankful my mother was able to enjoy her last few months at Madison at the Range. It is a wonderful place. Paige Taylor

Absolutely the most caring staff. highly recommended for your loved ones. Everyone smiling & very…read morefriendly. 10/10 would encourage

Pretty on the outside - negligent on the inside…read more My mother was in the Monark Grove memory care facility from July to Nov 2023 - until we had to take her out. We had to instruct them to do simple things like: take her hearing aids out st bedtime, take her temp if you see her coughing, call the doc if she has edema, and change her sheets if she has an accident - none of these things were being done. We also found scatches on her arms which weren't being treated. I could go on. Staff appear to not have experience in a memory care facility. We found staff staring at their personal phones everytime we were there. The turnover among staff and managers is unbelievable. Maybe this is just the typical standard of care for this corp. She has been in another facility for 6+ months and the difference is night and day. Observing the staff in the new facility has shown us that Monsrk Grove is not just poorly run, but likely on their way to be investigated by the state.

y'all this place is awful there are no rns that work there only lpns handing out meds the…read moreadministrative director and her assistant both hand out meds all of the cnas the have are agency , hospice care is having to be filled in by agencies as well and only 16hrs of 24hrs in a day which hospice care is 24hrs theres only one employee with a cna license the others are only care givers , some of the residents sit in poop and pee all day due to the morning shift care givers especially jr , erica is great and destiney is the only cna they have !

Very pleased with the quality of care our relative receives at this facility since moving into an…read moreindependent living apartment several years ago. Excellent facilities, security and staff. High quality dining. Numerous activities to stay active and engaged.

We are looking for a place to put my mother-in-law in memory care. I tried several times calling…read moreand got the operator. We tried to go visit the facility and a security gate at the entrance kept us from going further than the gate. The security guard took my name and number and I received a call from an official. Previously I had gotten thru and put my dad on a waiting list in September. He no longer needs their care so I asked that he be removed. There are no vacancies and there are no anticipated vacancies they know of. Patients currently living there who have family members needing care will help their family members get housing first. If no patient family members require one of the vacancies when they open, then the next name on the public waiting list is called. The lady I spoke with told me in the 14 months she had been an employee there wasn't a vacancy filled by a person on the waiting list. We will keep searching. They get 4 stars for their security and the fact that someone called me after I spoke with the security guard.