HWCGs gave my husband tip top care. I was concerned about leaving him (he's very particular). Each…read moreperson was excellent and he really enjoyed them as they took care of his every need. I needn't have worried a bit! All my contacts in the office (Kendall) were supportive and professional as well. Excellent customer service! My family members who were in and out really enjoyed the caregiver support as well. We'll be having them back often. Hubby even asked if they could come today. I had a great 3 days of respite! Many thanks!

I was beyond impressed with Jody and her team. My father was…read moreplaced in Hospice and I had 24 hours to plan for 24 caregivers. Jody was helpful and caring from the first conversation. She explained the process and what I could expect in the transition from hospital to homecare. It was a turbulent and difficult time for my family and I. We always felt we had an understanding and competent caregiver while my father was under their care. I highly recommend her whole team that communicated and explained their every step. She gave me hour by hour updates twice a day explaining medication and his needs. I was grateful to have her in my corner. Thank you! Thank you!

My grandfather has been a Garden Terrace for about two weeks now. I am impressed with the positive…read moreenergy and attentiveness of their staff. I observe how he and their other residents are treated. I find the atmosphere to be kind, caring, and upbeat. They plan fun activities for their residents to bring joy to their days. I included a photo of my grandfather with a band that Garden Terraced hired to perform for residents for Cinco de Mayo. It was a joyful event.

I appreciate the staff of Garden Terrace so much from the receptionist to the custodial staff I…read morefeel welcome. My sister has been there for 9 months. The nurses and other caregivers that I see are consistently caring and professional. I especially appreciate that any time I have a concern it is handled in a professional manner. Thank you to all the people who make this a place where I feel my sister is safe and cared for.

My Dad was just admitted to this facility and só dar we are very happy with the care he is…read morereceiving, the facility is súper clean and the employees are super helpful and knowledgeable. Leticia and Jeremiah have been great to work with, and always willing to help when you have questions or are in need of something. I would definitely recommend this facility for a Loved one.

From the owner: At Highland Park Rehabilitation and Care Center we provide 24/7 Nursing care. Our goal is to help…read moreresidents achieve the highest level of independence for both returning home or staying long term. We provide a positive and uplifting atmosphere through our daily activities offered.

Peakview assisted living, community and memory care. At every stage, the care and experience are…read moreoutstanding. The staff are incredibly kind, attentive, and truly invested in the well-being of the residents. From daily activities and live entertainment to outings and good food, there's wonderful surrounded by people who appreciate her warmth and sense of humor. Can made great friends and feels right at home. The modern, comfortable living spaces really complete the experience. We feel so fortunate supportive, engaging, and genuinely caring community.

This place is wonderful. Staff is caring and kind. Facility is clean. I would recommend for anyone…read morelookin for a home like setting for their loved one. The staff is more like family. I enjoy spending time in this community.

My grandmother was a patient here and received terrible care. They would not help her move from her…read morewheel chair to her bed or recliner. She was always sitting with her head hanging down in an unnatural position in the wheelchair. I walked in once and thought she was dead due to the position they left her sitting in. They were too lazy to walk with her, because at 97 she was slow and just pushed her around in the chair all the time. Her health declined so much the year she spent here. She stopped walking, her legs were always swollen because they didn't help her into the bed or recliner to elevate them. The food was terrible. The staff was mean and snappy with her. They wouldn't let her pick her own clothes out or any of the small things that would matter to an elderly person in nursing care. Since, she has left this place she has already improved. I was pleased to walk in on her sitting comfortably on a recliner with her legs much less swollen in her new facility. These people have no business working with the elderly.

This home has an inviting entry way, friendly staff and is pet friendly! I toured all the open…read morestudios, and 1 bedroom units and have to say they were very willing to be accommodating for any of my needs. I was very impressed with their flexibility. Their staff was very kind and knowledgeable. Highly Recommend!

Unless you have time to waste, don't bother with this place. I started looking for a memory care…read morefacility for my sister in California over a year ago. From the beginning, this facility kept contacting me every couple of months, asking if I had made a decision and pushing for my business. When I was finally ready to move my sister, I met again with the coordinator, who assured me there would be no problems. We did the assessment over FaceTime, and that's where the red flags started. The nurse seemed fixated on the fact that my sister doesn't like to take showers--something that is extremely common with Alzheimer's patients--yet showed no real concern for her actual care needs. At that time, my sister wasn't on a medication schedule, which I explained, but instead of asking important questions, the nurse didn't even bother to meet my sister until I pushed for it. When she finally did, she spoke to her for a few seconds and abruptly ended the call. A few days later, the facility contacted me to say my sister wasn't a "good fit" because of her hygiene. That told me everything I needed to know. If a so-called memory care facility doesn't even understand that hygiene challenges are a direct symptom of dementia, they are not equipped to care for Alzheimer's patients--period. Their lack of basic knowledge and dismissive attitude made it clear they had no idea what they were doing.

We moved Mom into HighPointe in January 2013 and it was all for the best. She had been in Assisted…read moreLiving for 3 years, memory was severely declining, was staying in her room, (wanted to be) isolated, just wore a robe, never got dressed ... Well, at HighPointe - that's all changed! She's out of her room, eating meals, involved in events, socially engaged -- she's pushing herself down the halls in her wheelchair ... her lifestyle has dramatically IMproved at HighPointe. Why? the staff and their procedures were the difference. They used patience, encouragement, found out what motivates her to get up, get dressed, get out, etc. We are very, very pleased with HighPointe - the facility, the care, the food - it is a great place. Highly recommended.

Not enough caregivers or QMAPs. Food is not always that good. Maintenance is slow, corporate…read moreprioritizes profits over people.

They killed my Dad within two weeks of his being admitted. Gave him Haldol, a medicine you should…read morenever give a Parkinson's patient. He was walking on his own when he went there. Came out on a wheelchair one week later, and passed away a few days later at home. The nurses are heartless. They just want patients totally compliant or they will make you complaint by whatever means necessary. They deserve negative 100 rating. The one star us only because it won't let you post without a star.

The management at Summit responded to my complaint and they wanted my contact information to…read morediscuss my experience at their facility. It's been several weeks since I sent him my phone number that he already had and he has not contacted me yet. another scam to make everybody believe that they care. Another problem with the facility. The Wing that I stayed in only had one shower for all patients to use. When I got ready to leave, I asked for all my prescribed medication's and pain pills and it took them three trips to bring me all my medication. They really wanted to keep my 1.5 month supply of medication.

Horrible place to work, on my second day of training head nurse ( who never answers her work phone…read morein emergencies and rarely comes to work) tried to fire me because "if I couldn't keep a eye on every resident (12 residents in one house btw, 2 trying to escape constantly & with absolutely NO HELP) this place isn't for me". Worst feeling ever to be judged while you're still training. the office staff don't give a rat's ass how hard caregivers and qmap work in that place. They're always watching you on the cameras but never offer to assist! $20 a hour is a disgrace when you're constantly on guard and being sexually, physically and emotionally attacked by a handful of residents. I tried for YEARSSS to work here and was let down in a matter of 1 month.

caregivers are great but their business office is terrible. Communication is poor and…read moreinconsistent. You are at their mercy because anytime they want they can raise their fees. Very expensive and difficult to get accurate updates on the residents. Actual caregivers are not allowed in quarterly update meetings. All you get is head nurse opinions.

Just started in June. Staff is very nice. Client care is great. Pay is good. I really love that…read morethey work with Tapcheck it's great!!! If you're a caregiver or CNA come see what Extend Family Home Care is all about.

Beware of this company as they have a policy that will bill you 2 weeks worth of senior care…read moreservices if not given a notice ahead of time. My mother with dementia ended up going to an emergency room, and then immediately to a memory care facility. Regardless of the fact that we did not see this coming, extended family home care continued to bill for 2 weeks worth of services which was about 1,200+ only because they were not notified of cancelling services. We had two other home care agencies providing services and neither one of them had this unethical billing policy. On top of that, some of the caregivers did not seem to provide quality care. And also had inconsistent caregiving services, with some cancelling last minute or did not even had the right skill level to care for my mother.