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    Visit Naples

    4.0 (1 review)
    Open • 9:00 am - 7:00 pm

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    Recommended Reviews - Visit Naples

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    3 months ago

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    Napoli Sotterranea - A few placards with miniature house models

    Napoli Sotterranea

    4.7(52 reviews)
    1.5 km•Centro Storico

    Checks the box off for interesting tour to take in a foreign city. Tour itself was 5 stars, the…read morewait and the crowds dropped it a star. Underground tours in Naples are very popular with multiple sites and entry points, this one being the main location. Entrance is via an alley along Via dei Tribunali, one of the main stretches in the historic center, and on a Sunday noon it was packed with visitors waiting for their tour times. Like probably 70-80 people waiting in a 12 x 20 foot area...a fair number of staff on hand wrangling the lines, telling people/groups with pre-bookings to line up in front of those without. Each person basically has to talk to a staff member to figure out exactly who they should be standing behind. Then there are staff members calling out times for each tour at the front, Italian then English alternately. I'm not sure why they don't implement an easier, more straightforward system, for each language--one line for prebooked and one line without. Tickets can be booked in advance online by tour language and they ask you to be there 15 minutes prior to your time slot. This is most certainly not only recommended, but required if you want to avoid inadvertently missing your timeslot due to the confusing line as mentioned above. Also their website refers to the online tickets as "skip-the-line" though to be clear you are essentially just booking a spot in advance, you still need to wait in line at the entrance. And hands down book in advance. They "guarantee" entry at the door (as I heard a few different staff members mention to certain people in line), however what they don't initially mention is this is only after all pre-booked visitors enter, so this could mean an indefinite wait of 30 minutes, an hour, 1.5 hours...who knows. For safety reasons entry is only possible via guided tour, and there are limits to the size of each group. They definitely push it though, considering my group of about 35ish was one of several groups to go down in staggered times of about 15-20 minutes apart. Once the guide directs the group to enter the pathway leading underground, they make you line up along the stairs while another group exits, then your group can enter. It's several flights down (then back up) so I saw some elderly with walking handicaps and families with strollers struggling. Honestly I wouldn't recommend coming here if you fall into either group. I imagine it could be dangerous for the former (think slippery stone in some areas) and there was a toddler crying during two-thirds of my tour that made for a very distracting experience if you consider the cavernous reverberations. After waiting in line for about 15-20 minutes outside, then another 10-15 minutes on the stairs inside, the tour itself lasted about an hour and fifteen minutes after we finally got downstairs. It was very informative and our guide tried her best to crack jokes and maintain a light-hearted atmosphere while at the same time projecting her voice as loud as possible and telling other nearby groups to keep their voices down (yes, bc there were a few different groups in close proximity sometimes so she had to practically yell to be heard). She shared about the history, functions (aquifer, munitions storage, landfill, war bunker, etc) and unique conditions (cool temps and high humidity) that makes this subterranean complex such an integral part of Naples' story. The last 20 minutes was dedicated to visiting the ruins of an ancient Roman amphitheater only a few minutes walking from the Sotterranea entrance/exit. It's in a separate building altogether on a residential street and it was intriguing to see the intersection of antiquity and modern life. Tickets are €18 for adults, €15 for students 11-24 yrs old, €10 for children 5-10 yrs old. Time slots available on the hour from between 10am to 7pm daily, last entry at 6pm. For more info: https://www.napolisotterranea.org/en/

    The underground tour itself is interesting and one of the kind of experience in Naples. It takes…read moreabout one hour and twenty minutes, approximately one hour under the ground, and two more exhibit rooms above the ground. The staff working here is terrible though, unfortunately you can only go through with their tours. The woman organize the lines and sells the tickets is absolutely the worst. She yells at people and gave misleading information, while said only 15 people in the tour group when selling the tickets, but it ended up filling near 35 people in the same group once you get into the line for your time stamped tickets, and you can imagine how crowded it could be. This tour is not recommended for claustrophobic people.

    Photos
    Napoli Sotterranea - Setup depicting how space was used to store war munitions during WWII

    Setup depicting how space was used to store war munitions during WWII

    Napoli Sotterranea - Entrance to the underground levels

    Entrance to the underground levels

    Napoli Sotterranea - Entrance to the underground area in the middle of the city/Eingang zu den unterirdischen Gängen mitten in der Stadt

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    Entrance to the underground area in the middle of the city/Eingang zu den unterirdischen Gängen mitten in der Stadt

    World Tours

    World Tours

    4.2(9 reviews)
    0.9 km

    Our group of four from Crete, Greece, ranging in age from 18 to 55, booked an eight-hour tour with…read morepickup in Naples covering Sorrento, Positano, Amalfi, and Ravello, and it exceeded all our expectations. Our driver-guide, Evgenio, was outstanding. From the moment he picked us up in Naples, he was kind, polite, professional, and incredibly knowledgeable. Throughout the day, he shared interesting information about each destination, making the journey both enjoyable and informative. Evgenio also made excellent recommendations, including a fantastic restaurant for lunch and a boat tour in Amalfi, which turned out to be one of the highlights of our trip. His local knowledge really enhanced our experience and helped us make the most of our time. What truly set him apart was his friendly personality. He kept the tour entertaining with great music and conversation, creating such a relaxed atmosphere that it felt like we had known him for years. The long day flew by thanks to his enthusiasm and sense of humor. We highly recommend this tour and especially Evgenio to anyone visiting the Naples and Amalfi Coast area. He played a huge part in making our day unforgettable. Thank you, Evgenio, for an amazing experience!

    Loved spending the day with Connie, Giuseppe and Francesco from World Tours…read more Booked via ShoreExcursion.com. Our tour left from Naples. Pick up was so easy right from the port. I was lucky to sit between Concetta (Connie) Violante and our amazing driver, Giuseppe, as we had a full tour. Like the VIP seat. Connie and Giuseppe were really an amazing team as we explored Sorrento, the Amalfi Coast and Pompeii. After a short stop at the Limoncello Di Capri showroom, we headed to Sorrento. The views overlooking the coast were stunning. Love how Connie gave us so much historical background information along the scenic drive. Once in Sorrento, we passed by a festival in Piazza Tasso on the way to Limoncello everything. Limoncello kitchen towels. Limoncello soaps. Limoncello headbands. Limoncello board shorts. Limoncello biscotti. So nice to weave through Sorrento exploring the neighborhood. Our meeting place to go back to the van was near the Santuario della Madonna del Carmine. What a beautiful church. Perfect for a quick visit while waiting for the rest of the tour group in Sorrento. Next stop was at a charming local restaurant. Loved the bruschetta, pasta pomodoro and limoncello tiramisu at Ristorante Turistico. Everything was so fresh and so delicious. I can see how they have been in business since 1957. The final highlight was Pompeii. We literally walked across the street and met our fabulous archeological host, Francesco. He really made Pompeii come alive with his jokes and Raiders of the Lost Ark theme music. The earphones were so key as our group spread out exploring, listening and taking photos. Francesco Scarico grew up near Pompeii and when other kids were playing soccer, he was exploring the ruins. His passion for this sacred slice of history was so evident throughout the afternoon. The theater, the kitchens, the gym, the plumbing systems. Even though I have previously visited Pompeii, I learned so much. As the granddaughter of a plumber, I found the ancient plumbing system so interesting. How did they collect the water? Why were there raised stones in the streets? So that people would not step on sewage. How did they flush the toilets? Using a plunger and gravity. Francesco also took us to the Forum, talked about the mushroom cloud trees, and told us about his finds that are in the archeological museum. The impressions of people and their pets frozen in time since 79 AD was so chilling. You have to respect the power of Mount Vesuvius. On a lighter note, our visit to the Lupanare was quite unexpected. Choose a menu. Pick a room with a rock-hard bed and then enjoy a few minutes of pleasure. Apparently, there was also a place for the ladies to enjoy the gladiators by day who earned some extra cash as gigolos by night. This was one of the best tours that we took on our family Mediterranean vacations. Connie, Giuseppe and Francesco treated us like family. We loved the songs in Italian and the language lessons in Nepalitano. Ti ringraziamo molto per la gentilezza che hai mostrato alla nostra famiglia!

    Photos
    World Tours
    World Tours - The Amalfi Coast

    The Amalfi Coast

    World Tours - Pompeii

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    Pompeii

    Visit Naples - walkingtours - Updated October 2026

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