I decided to give this place a shot after it was recommended by the staff at a glasses shop. I…read moreneeded an updated prescription. I had no problem booking an appointment online and was easily able to enter all my information before the appointment. I liked that when I arrived at the office I didn't have to fill out forms again with all the same information. The staff was friendly and professional. Both the lady at the front desk and the lady who did my "eye pictures" were efficient and kind. The optometrist "Matthew" was very knowledgeable and seemed to genuinely care about doing a good job. I got in and out in under an hour, with no curveballs or surprises. I will be back!

This is the MOST EXPENSIVE PLACE IN TOWN!! You can get the same quality examelsewhere for a…read morefraction of the cost. Buyer Beware!!

I had a pretty good experience here! The staff were very friendly and helpful! Venna was so sweet…read moreand took great care of me. It can be more expensive than the promotions say but overall I will be back for my yearly exams.

This is the weirdest optical place I've ever been to. These people are not personable or nice…read more Made an appointment here over the phone a few days before, I walked in and there was literally one person working the entire store/optical center? The lady working didn't even introduce herself at all. We just started the exam immediately in a big open room. She didn't ask me any questions about what I needed or what I was even there for? She just said there was no doctor on sight and everything was done by Telehealth? Which I wasn't made aware of before hand at all. I stated that I've had extremely sensitive eyes to light my entire life and she gave me an "oh boy here we go this guy is difficult " look and acted like she had 0 interest in my eye exam if you can even call it that. She tried to take a couple photos of my eyes which I guess didn't turn out well or something? and told me that she recommended I go see a regular in person doctor instead of them. Which is absolutely wild to me. The whole event was a complete circus and waste of time. These people seem like they're more interested in selling you on the color and fashion of their glasses than completing a basic eye exam. They don't even have a Dr. who works there. Don't go here for an exam it's a complete joke. Their basically vision works with higher prices and fancy machines they don't know how to use. It's pretty odd.

I had a great experience at my optometry appointment--the staff was friendly, the exam was…read morethorough, and everything was explained clearly, which made me feel confident about my eye care.

Great staff excellent service. They treat Veterans with care and dignity taking their time. They…read morehave state of the art equipment and my best exam to date!!!

By far, the BEST experience I have EVER had when purchasing glasses! The owners and staff are…read moreextremely nice and knowledgeable. I've been driving to Fort Worth for YEARS, for overpriced and inferior glasses while being served by rude people in a hurry to get to the next customer. This was a COMPLETELY different experience! I saved A LOT of money compared to what I usually spend in the city for glasses, and they were faster in arriving, too! Mr. Adams has a knack for fitting the glasses to your face almost instantaneously. :) Seriously, save yourself the time and gas money and buy local in Mineral Wells for your glasses. I will DEFINITELY be back next year! If I could give this business TEN STARS, I would!!!

Good old fashioned service that you will NEVER get in a chain store. Mr Adams was nicer and more…read morehelpful than anyone that has ever helped me with my glasses. His son was there learning the business while on summer break. I definitely recommend this place for your eyewear.

My first contact with this office was with Latoya. She was so kind and professional and made it so…read moresimple to make an appointment using my insurance. Dr. Polymer was really great at explaining my exam and how my eyes were doing. I didn't have a good feeling about purchasing glasses, the young lady wasn't as helpful with the explanations of charges. But I'm glad I went there for the eye exam.

It's been three weeks since I paid for lenses. This place ordered the wrong ones and now we have to…read morewait longer. Every time I call they say they will look into it and call me back. Never happens. They didn't hesitate to take my money though.

This was the worst Eye Company I had ever been to, a few people were very rude and upprofessional…read more I walked out, went back to America's Best, Montgomery Plaza!

David was very helpful and he got me in and out quickly. I hadn't been to the eye doctor in two…read moredecades and David was very confident and knowledgeable. Great overall experience!

Yesterday morning on September 25, 2026, I went back to the South Eyeworks Group, located at 4631…read moreSouth Hulen Street right here in Fort Worth. For those people who don't know, South Eyeworks Group is the site of a well-established, well respected optometric center. On September 24th, the day before, I went there for my annual, comprehensive eye care examination. It's my yearly, vision wise ritual I started 11 years ago in 2015 after my successful cataract surgery. My annual exam went very well. Which always leaves me with a comfortable feeling of ease. Now back to yesterday, September the 25th. I had returned back to the South Eyeworks Group site at 4631 Hulen Street because there at the same site there is an adjoining eyewear shop section of their business where new eyeglasses can be purchased. I went there. I hadn't purchased a new pair of reading glasses in 11 years. Around 9:40 AM, I entered the glass door entrance to a space area that was a combination of an office work area and a large display section featuring many dozens of pairs of eyeglasses for sale. Within seconds of me entering the room area, a woman employee looked up from her desk and computer and pleasantly asked me if she could help me. I told her yes. I stated that I just had my eyes examined the day before. I continued on by telling her, that all went well with the eye exam, but I was still considering buying a new pair of eyeglasses. But first I had some questions I wanted to ask before I made up my mind. The woman smiled and welcomingly motioned me to come sit in the chair adjacent to her desk so we could talk about eyeglasses. Now I won't go into a lot of details about the informative discussion we had about glasses. But I must say, I enjoyed talking to the nice, amiable young lady sitting before me who's name I learned from her was Elida Rodriguez. She answered all my questions in a clear understanding manner. After I decided yes. I told Ms. Rodriguez that I was ready to buy a new pair of glasses there. With a smile, she excused herself, got up and went to gather up a number of eyeglasses that were in my price range. She soon came back with them. After I held, examined, and tried on some of the well-picked glasses that Ms. Rodriguez had chosen for me. After a few minutes, I picked out a pair of eyeglasses that I liked more than the others. And I purchased it. In closing, I have to say that the time I spent with Elida Rodriguez was time well spent. She was a joy to engage in a conversation with. She was a very pleasant, competent woman. And may I add, in my opinion, it's exceptional employees like her that are the cornerstones of successful businesses like South Eyeworks Group, Inc. Note: Elida, if you also reading this review, take care, I wish you well. Respectfully yours, Philip W. R. Fort Worth, Texas

Documenting as my appt moves along…read more Immediately greeted and checked in at the front desk. Waiting space is small, but patients were called back within 2-5 mins of signing in (8:35 appt time) Anna was very personable, answered my questions and explained along the way until I met with the Dr. Dr Lam continued the great care with my exam, very thorough and nice demeanor. Finished up with Marc, provided his card as he will be my contact for picking up my new glasses. Out the office by 9:10AM.

They were so nice! And I was actually shown how to get both contacts in!! Dr. Hoang was very…read moreknowledgeable and helpful! Everyone was super friendly!

The only positive aspects of this place are the friendly receptionists and the helpful optometrist…read more However, my overall experience has been extremely disappointing. I won't name names, but the eyewear ordering process has been a complete disaster. I ordered new lenses for my existing frames, and here's what happened: 1. The lenses didn't fit my frames, even though I left them there. I waited two weeks for a reorder. 2. The reordered lenses arrived, but they were not the transitions I had requested. Another reorder, another two-week wait. 3. When the lenses finally arrived, they had been shaved down too much and didn't fit properly--yet another reorder and another two-week wait. To make matters worse, I later found out they had actually received the lenses on March 10th, but no one informed me. It was only when I followed up on March 19th that they finally located them. Throughout this ordeal, there were no updates or follow-ups. After this experience, I'll be taking my business elsewhere--I've heard great things about Costco.