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    Visions the Best Name In Electronics

    1.8 (5 reviews)

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    3 years ago

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    6 years ago

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    10 years ago

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    11 years ago

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    11 years ago

    Don't shop here. worst customer service ever. I was in the store for a total of 15 seconds and just left.

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    Best Buy

    Best Buy

    1.6(13 reviews)
    1.2 km
    $$

    Attempted to cancel my warranty less than 24 hours after buying it, reprasenative that I purchased…read morethe warranty from said it was for 2 years. When I got home and checked my receipt it said I signed up for a 5 year warranty. The receipt says can cancel within 30 days by calling in or chatting in with no fee. When I initially chatted in I was told I needed to wait 30 days, advised the representative several times that I would be charged and that's why I'm reach out less than 24 hours after purchase. Representative advised I needed to chat back after 30 days, advised I don't want to be charged because I've already chatted in, representative advised to take screenshots of the chat. I chatted back in after the 30 days and was told I'd be charged the cancellation fee, I attempted to escalate as I had already chatted in and was told I could chat back in after the 30 days. I was charged the cancellation fee in the end. I will never buy another item from Best Buy, your company messed up and I'm now losing over $200.

    Don't shop here. I needed a new laptop for an upcoming (in…read more2 weeks) online interview. I drove two hours one-way to the Regina store, only to find they didn't carry the laptop I wanted. So they had it sent to my mailbox. I was assured that the laptop would make it in time. But apparently their laptops can't ship to PO boxes. Good thing their employees know that. Thankfully I was checking the shipment because I didn't receive ANY notification about this issue. I called Best Buys customer service to have the address corrected. After more than a week with no changes, the laptop was shipped back to the depot. Its already missed my interview. The reason I bought it for. The cherry on top of their customer service: the won't send the laptop anywhere. They won't mail it. They won't send it to another store. They don't even have it at the Regina store. The only option for me is to drive another two hours one-way to Regina. For. A. Refund. A refund. Does that refund include time and money for the now eight hours of driving involved in this? A refund won't undo how I had to scramble and find an alternative solution to do my interview. And the way their system works, I can't call a store directly. I have to wait for them to call me. I don't know when, sometime in the next three days. That's convenient and I'm so glad we live in the age of communication. Never shopping here again. I'm telling everyone too.

    Visions the Best Name In Electronics - electronics - Updated May 2026

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