Was recommended to use this company by a family member, and unfortunately was screwed around with, by this company. Always had an extremely hard time getting in contact with them - and to make matters worse, their mailbox was always full and we were unable to leave voicemails! Our frustrations started at the beginning stages of trying to plan our job. Which, in hindsight, was a red flag we shouldn't have ignored. They would fail to show up when we scheduled to have them over. An excuse was always given to us, and we were always understanding. Delays continued and we waited for an estimate. Even though we waiting weeks for an estimate, we decided to still move forward. They were supposed to start work at our home this past week (11/7) and only found out days before they wouldn't be able to start and would need to delay a week. Okay - that's fine. We reached out yesterday, since they were going to start in a few days (11/14). No answer. Finally got an email saying they are stuck on a job and won't be able to start until the end of December, but the ground will be frozen and will be pushed to spring. Mind you, every time they pushed us back, we had to push back a fencing job that was to start after their work. We kept pushing another worker off every time they didn't get back to us or delayed us. Extremely unprofessional. We truly wasted our time SINCE THE END OF AUGUST! I wish them well as they are just starting out. However, if you want happy customers, you should really work on and learn communication skills. read more