I've been going to Mid County TSO for over 20 years. After today's visit, I will never go back. The…read morefront desk lady, Amber, was so rude. I spoke with the office manager, Pam, but she didn't seem too concerned about fixing the problem. Sad to say, I will be giving my family of fives business to another place because of this. If I were you , I wouldn't waste my time there. The Dr was fantastic, but I'm not willing to go through all of that rudeness to get to the Dr. Sorry, not sorry.

When we walked in there was two workers present. After standing at the counter for about 5 minutes…read moreno one said a word. Only after I walked over to casually take a look at frames did the guy come over and told me to sit down. We left and went to Beaumont TSO, where we were immediately greeted with a smile and handed a tray to carry frames I might like. Left a very happy customer after ordering my new glasses. Beaumont on Dowlen TSO is certainly worth the drive.

Great people and service. Doctors are very nice and helpful. Place is neat and clean.read more

Terrible place to get glasses. Beware they have a new doctor, Dr. Mays. Previous customers are…read morenot told they are seeing a brand new doctor who was certified this year and just started working as a doctor. He was very friendly but he does a terrible job of prescribing customers for glasses. He completly missed that I have an astigmatism. I went back for a recheck and my prescription was still wrong. Same thing happened to my daughter and coworker. We all had to go back and fight with them for a refund. Save yourself the hassle and go to a place that has a doctor with more experience. A glasses prescription needs to be precise or its not worth having. I think he thinks if he gives you a prescription that's almost ok you should be happy. When I was there for a recheck there was another lady complaing her contacts prescription he gave her the day before was so strong she became nauseated while driving. Overall terrible experience. It took 4 to 5 weeks to deal with them and in the end they charged a 20% restocking fee even though it's the doctors fault the prescription was still wrong.