The best thing about ralph neale is the examinations. Most other high street places, the sheer…read morevolume of people in means that they rush you in, quickly do the test, then get you out again. Ralph neale is different, the exam is a much more personable thing, you feel like they really care about your eyesight rather than just an opportunity to flog other glasses to you. I did buy some frames from them after the exam - they were the first pair ive ever bought and still are lasting me - there about 7 years old. Have since been in there again for a test and still they do this amazingly well. much better than the high street offerings like vision xpress specsavers etc