The wedding we paid to have Nicole plan is the 4th I have been directly involved in. My son's bride's family selected her. Early on we had issues with her being responsive and were ready to part ways, but discussed it with Nicole in firm terms and she seemed better after that. Planning occurred, vendors were engaged, and that went smoothly enough after the initial issues with her initial poor responsiveness. She presented herself as an elite service that would "make us feel like guests at our own wedding", and charged a lot. So we expected a high level of service. We also had an issue with invitations being misprinted for which Nicole failed to take responsibility. The worst of our issues with Nicole occurred the wedding day. Prior to the black tie wedding, she did day-of preparations in a t-shirt and slovenly yoga pants- reasonable for preparations. However, she never changed into appropriate attire and was all around the wedding looking very sloppy. I can't underscore enough how poorly she presented herself, and what a negative view it made of the wedding. Guests asked for the wedding coordinator to give the wedding gifts to, and came to us instead because they looked at her and didn't trust her to give their wedding envelopes to when they saw how she looked. She and her staff failed to manage the guest flow, so many guests ended up seeing the bride prior to her coming down the aisle- destroying the "first look". She neglected to coordinate the photographer and set up of the photos, resulting in our guests being asked not once, but twice to move scores of chairs for the photographs. In wrapping up at the end of the evening, she neglected to coordinate the vendors finishing up on time and getting out of the venue, leaving it in adequate shape so we lost our deposit. Our son and his wife were happily married in the end, but it would have been a less frustrating, and certainly less expensive without Nicole. I ran into someone else in Pinehurst who had used her for their wedding. They had a very similar experience. They had been smart enough to insist on a lower fee based on how she presented, and we wish we had. For what we paid we had very second rate service. Quite disappointing. read more