Brett is a pretty relaxed business owner running his second hand car yard in New Lynn, U-Sell…read more I had the pleasure of being offered a coffee from his Nespresso machine, nice coffee by the way, while chatting about the ins and outs of buying and selling a car here. It's a bit of a unique concept for a car sales yard in that if you are buying, you deal directly with the owner of the vehicle rather than a car salesperson. Brett provides you with the details and you set up a meeting at the yard. This means you end up paying private sale prices so theoretically it is going to be a cheaper deal. If you are thinking of selling here, and I was, you don't pay any commission (good) just a monthly fee which seemed pretty reasonable actually.

I brought a car a honda Euro around 4 month ago. Very happy at the time after paying cash. These…read morepeople sent me a spare key for the car that didnt fit so i email them to let them know and i didnt get any reply from them at all.i got sent questioner about the car and at the time i was please.. now i discovered there's a leak in the boot and i find out the battery it's no good for the car is too small so if you got the radio or air con and lights the car lights start playing up... the brake need 400 done for next wof.. I email them and they dont want to know about it but was very happy to take the cash and only gave me three months guarantee with the car so NOT RECOMMENDED AND WHEN THE SHIT HIT THE FAN THESE PEOPLE HIDE AND DONT WANT TO KNOW YOU.. very dishonest people i am finding out now so stay far away from these rude fools who don't know there car keys and if thay send you their questioner about the car fast there well be somthing wrong with it... STAY FAR FAR FAR AWAY FROM THESE PEOPLE...

What a great team to deal with. Absolutely no pressure, lots of options, super-fast professional…read moreservice. If you are looking, but don't quite know what for, go and see Tony & Kylie - they'll see you right. They are a delight to deal with and you come away feeling as if you've made new friends.....with a great car, of course

From the owner: A bit about us #We have been in business for 27 years in…read moreHenderson. #We are a family team # You will find a friendly low pressure atmosphere. #We believe buying a vehicle should be a pleasure not a chore. #Your well being is our main concern so ALL cars are sold with a NEW warrant of fitness,registered and the ,oil and filter changed as part of the price #We are happy to trade in your old car. #All cars are sold with a 6 month dealer warranty # We are able to organise finance from no deposit to suit your needs. # Autosure Warranties available for 1,2 or 3 years #We welcolm all vehicle inspectors (even uncle joe). Our Company Motto Is -Only sell cars you are happy for your family to travel in

Great service here! Came for a car, and stayed for a coffee, as per the other tips. Really great…read morecustomer service. And Marie is a sweetheart.

I found Tui to be very helpful & honest in his dealings with me. I have recommended them to other…read morepeople. They were polite and respectful and had a good range of cars when I was looking.

Ripped me off sold me an illegal car they won't take any responibility even though our agreement…read morewas that I was buying a legal car, which they lied about, they did a dodgy wof, I didn't find out until I took it for a wof once the 6 month wof they did had run out, and I was informed it was illegal, now I'm stuck with an illegal car that will cost a fair bit to get legal, I called them up about it and they were very rude saying not there responsibility and said they would call me back but they never did, I have made multiple calls but still nothing, do not ever buy a vehicle from here there no good and liars!

Went in to get a hub cap replaced and a representative, Crystal, was super helpful getting it all…read moresorted. She remembered me when I ordered the part and when she saw me park she came up to me and said I didnt need to worry about going to the desk because I had to carry a one year old. Excellent services

Really helpful staff and it was a positive experience all round. I highly recommend this company to…read moreanyone. I got my new Mercedes here and Chris made it a really easy process. Much appreciated .

One star is being generous! This outfit are shady to say the least. I purchased a car from them…read morethat broke down 2 weeks after purchase and broke down again 10 minutes after it had been repaired. The Motor Vehicle Disputes Tribunal has agreed they breached the Consumer Guarantees Act by selling me a car that was not free from minor and substantial defects. They were ordered to pay me money and pick up the car within 10 days. This has not been done and I am having to go back to the courts and lawyers to have this decision enforced. Universal Imports are dishonest, lack professionalism and accountability. They do not care about their customers and their customer service is non existant. Save yourself months of stress and hassle by purchasing your car from other dealers. This outfit is DODGY.