I love this place! My number 1 when it comes to my hair. Jimmy was so nice he gave me tips and what to do and not to do with your hair. I was indoubt to go to hair salons coz of my very bad experience few years ago. But this place exceeded my expectations. I love love this place Jimmy and his wife were so helpful. Will definitely be coming back!! read more

Visible Changes Hair Group - Cut and blow - Makeup Artists Near Me - Garnerville, New York

I feel obligated to warn everyone about my awful and terrifying experience at Visible Changes in Garnerville! If you are close to making an appointment here do not engage! Go elsewhere! I had come to Visible Changes about 15 years ago and I loved using both Angela and Laura as colorists at the salon. The salon is now under new ownership and new management. When I moved back to Rockland recently I was excited to book an appointment. I was assinged to a colorist named Brie at the salon in November 2021 for blonde highlights. When I met with Brie I asked for light blonde highlights and I was very specific about the type of coloring that I wanted. I mentioned that I wanted light blonde throughout my hair with chunky light blonde face framing highlights in the front. Brie aka Brieanna was nice albeit young and somewhat inexperienced. Brie told me that she is relatively new at the salon and that she had not been paid on the books at the salon. She went on to tell me how the salon owners paid her illegally and she didn't report taxes. She then went on to tell me that when the salon shut in the middle of the year in 2020 that she was unable to file for unemployment. This should have been the first warning sign, but I ignored it. She insisted that I needed toner in my hair which I had never had previously, but I took the advice and left the salon with my hair wet. When my hair dried I was astonished to see that my hair was darker than my natural hair color and not blonde at all! My natural hair color is light brown with natural red tones. I came in for blonde highlights and my hair was darker than before Brie had colored it! I called the salon the next day and they were nice at first. They told me that I could come in free of charge to have my hair color fixed. I sent them the same photo that I am attaching to this review. They told me that Brie would call me to discuss so that she could fix my highlights. Brie never called me, but another woman in the salon called me and scheduled a date for me to come in. When I came in for the 2nd time I had to take the afternoon off work and make sure that my mother could care for my infant son because I didn't know how long it would take. When I arrived at the salon Brie escorted to me to the back and this time I showed her a photo of what I had described since she clearly did not understand what I had described the first time that I had come in a week earlier. Brie's first response was to tell me that I had not shown her that picture and she ran down to get Joan. Joan then approached me with her arms crossed and started yelling at me about how I had not shown Brie that photo last time. I sat there stunned as Joan yelled at me and said that she had only promised to wash out the toner not fix the highlights. I explained in a shaky voice that no one had said anything to me about toner. I told Joan that they had promised that Brie would call me to discuss and that Brie had never come. I was wasting my time being here. Joan continued to insult me and act in a hostile manner towards me. I got up to leave and Joan followed me out and slammed the door on me after I left. Even though I had already closed the door Joan opened the door again and slammed it again behind me. I have never experienced such terrifying, unorganized and scary service in my life! This is an expensive salon. You would think that they would treat customers with decency! They treat customers with violent communication, their colorist did not know how to do her job and refuse to provide services that they promised to provide! Avoid Visible Changes and especially avoid Brie and Joan! read more

Visible Changes Hair Group - This is a photo of my hair after colorist Brie at Visible Changes dyed my hair the wrong color - Makeup Artists Near Me - Garnerville, New York

after a month of searching to find a professional colorist came across this place. Let me tell you, the place was awesome!!! Daniela did my highlights and i couldn't be any happier, she did exactly what i wanted. She is so friendly and funny. Thank you Daniela you are my colorist for life. Evelyn read more

I got my hair cut here by Nicole and I'm very happy with how it came out. My hair is really thick and curly so it can be hard to manage and I'm usually not happy with how my haircuts come out but she seemed to know how to handle my hair type. All the people working here were friendly and it wasn't too expensive so I'll definitely go back. read more

I have been to hairdressers all over the tri state area. I been to Ouidad and Christo. I have curly hair and i always wanted to go platinum i was told it could not be done. Well Jimmy and his staffed gave me the platinum color and a cut to rock it. The salon is the best ever. Every since hair artist in that salon is the best. I use them all and they rock read more

I have long hair and I am very picky when it comes to finding the right hairdresser. This salon is absolutely wonderful! Clean, nice, and all staff is great! Melissa gives incredible blowouts and is extremely talented with hair cuts and coloring as well. She gave me a perfect blowout :) Prices are very reasonable and you get way better service then any other salon in Rockland County!!! read more

Just went from shoulder length to a chin length forward bob, and can't stop smiling. Jimmy worked some magic! He knew how to make the cut work for my ultra thick mane, and made it razored and edgy just as requested. His Vidal Sassoon training and experience show, with all of the skills and none of the pretense! It was SO different to have a stylist take time, and show pride and joy in their work. Add the super-reasonable rates, and it's the best salon visit I've ever had. read more

Let me just say that Mary is THE BEST! Not only is she sweet and friendly and makes me feel totally comfortable - she really gets what I need for my hair. My hair is very thin and difficult for me to manage - but every time Mary cuts it, it looks fantastic - fuller and healthier - and I even am able to style it better myself afterwards. Not everyone can cut and style thin hair like that - she totally knows what she is doing and is great at it - and is a wonderful person as well. Every time I have left there I have been very happy. I really can't recommend her highly enough! read more