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    VIS Claims

    5.0 (17 reviews)
    Open • 8:00 am - 5:00 pm

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    Ask the Community - VIS Claims

    Review Highlights - VIS Claims

    “Larry was able to negotiate with the third party appraiser my insurance hired and everything turned out well.”

    Mentioned in 14 reviews

    Read more highlights

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    ProValue Appraisal - Logo

    ProValue Appraisal

    (35 reviews)

    My car was parked and a driver crashed into it and totaled it. The accident was 0% my fault…read more... you'd think my insurance ( Progressive ) would fight for me and make sure I was made whole.... nope. My own insurance undervalued my vehicle, they didn't care what I had to say, they didn't care what proof of value I had. Progressive sent me a list of comps that were not comps at all, it was a list of 2wd vehicle ( my car was 4wd ) they didn't care what I said or how I said it. I was frustrated, mentally exhausted and becoming overwhelmed by it all. On a Saturday evening I sent provalue a message, they responded quickly and asked me to send my files over to them and they would look at it on Monday morning, I did and Henry called me around noon on Monday and told me I was right, I deserved more, and he would get it for me. It sounded too good to be true, it wasn't. When it was all said and done, thanks to provalue I ended up with 4k more in my bank account, THIS IS AFTER PAYING PROVALUE'S FEES 4k more, its a huge improvement, it makes a difference. I should have contacted ProValue right away, I wasted weeks thinking Progressive would fight for me.....well Progressive didn't fight for me, Progressive didn't make it right, But PROVALUE DID FIGHT FOR ME Thank you to the ProValue team!

    I was getting low numbers from my insurance company and gave Henry a call. Within minutes he was…read moreworking on my claim and helped me dramatically. It's nice to work with someone who actually cares about their customers!

    Mandarin Gems - Engagement ring

    Mandarin Gems

    (79 reviews)

    $$

    I had been wanting a custom ring designed using the diamonds from my original engagement and…read morewedding ring (both were kindly gifted 10 years ago my extended family, but not my personal style) , as well as stones from family gifted jewelry that I couldn't wear. I initially went to a standard jeweler to get a custom quote and was told it would start at $2.5k AND they would only use the large stone because the others were "too small." I had a family member who worked with Leo years ago, and my sister reminded me about custom work she did for her as well and recommended I reach out to him and see what he could do. Leo was very prompt in answering my call, said he would likely be able to use my stones was and excited about working together. When we got together I brought all my jewelry I wanted to either use or trade, showed him pictures of a few rings I liked, and talked about the styles I liked. He sketched out a design that we then edited a bit together, and then a week or so later sent the mock up for me to approve. After that it took about 3 more weeks for the ring to be ready. The actual ring is stunning, comfortable, and such a special and unique piece. I opted to wear just this is one ring as a sort of joint wedding/engagement ring rather than have two rings since it's pretty substantial on its own. All in all the experience was great, it was more affordable than I had imagined, and the ring is more beautiful than I had expected. Leo himself is so kind, creative, and fun to work with and I HIGHLY recommend him to anyone looking for a custom piece!

    I first met EMILY at Mandarin Gems in Burbank, CA while I was living in Bakersfield, CA…read more EMILY truly impressed me with her HONESTY and fair pricing. I INTRODUCED my family to EMILY. They became very loyal customers and have spent BIG $$$ at Mandarin Gems store. A jewelry purchase that didn't work was kept on a CREDIT Account to be used toward my next purchase. LIFE HAPPENS. I'd befallen a grave illness shortly after my purchase. Miraculously, I remain alive. I've come across my original SALES RECEIPT with $300 credit. My family informed me Mandarin Gems Jewelry moved from Burbank to Glendale and 'Leo' would be the person to contact. Leo told me he would contact EMILY. I've NEVER been contacted by either. Since my family knows EMILY (and Leo) I'm really surprised EMILY never asked about me or how she could contact me about my $300 Store CREDIT. Typically, when any business MOVES they send out NOTICES for Customers who have pending orders or Store CREDITS. My family remains very LOYAL and continues to shop with Mandarin Gems Jewelry as a result of my introduction. I can't believe EMILY choose to PROFIT from my misfortune. THIS IS A REAL AND ACTUAL EXPERIENCE of UNETHICAL and ILLEGAL business practices. I loathe and despise JEWELERS that happen to also be THIEVES! I planned to use my $300 CREDIT towards purchase of a PINK sapphire pendant to match PINK sapphire earrings I bought from Mandarin Gems Jewelry Store. LIFE can be harder for some but, whenever businesses compoundMISERY it's the worst!

    VIS Claims - appraisalservices - Updated September 2026

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