Brian answered my call early on a Sunday morning and was in my backyard in under 40 minutes…read more Immediately found the problem, gave me replacement part options and costs up front, and completed the work in under 30 minutes. Also checked other components and gave me advice on maintenance for my AC unit to prevent more costly repairs. I will be calling him any time I need something done with my AC. Michael and Sons told me it would be a month before they could get to me, Brian got to me within an hour. Enough said.

Was not able to fix my unit. They tried but unfortunately it did not. I wish he could have fixed it.read more

Called Mansfield about an AC unit that is 16 years old, works great, but made a loud rattling noise…read moreevery time it started. They were able to fit me in their schedule, arrived on time and their tech Bryan quickly diagnosed and repaired the problem for a very reasonable price. In addition he inspected our other unit and cleaned an almost clogged AC drain on it. Bryan also gave us suggestions about not replacing our old units until they develop more serious problems- which saves us money (for now). We are extremely pleased with the fast, friendly service and reasonable price. When it comes time to replace these old ACs, we will definitely use Mansfield.

We recently had to have one of our Heat Pumps / Air Handlers replaced. I just wanted to commend the…read morestaff and service techs at Mansfield Brothers for their professionalism and politeness across the board. They were more than willing to take all the time we wanted to explain what was going on, talk options, and answer any questions we had, no matter, probably, how simple.

Sent out by home warranty company (Choice). They replaced the fan motor with the wrong motor. It…read morewas louder than a freight train. The came back but didn't fix it and told us every time they had to come back it cost them money?! After being tormented for over a month I called my regular HVAC folk. Not only did Ken's put in the wrong motor but they cut the wiring harness and bypassed a critical valve to make the cheap motor work. It cost us over $1300 to get it repaired correctl.

Great service. They just get it done. Courteous also --and they follow up in timely fashion…read more What more do you want?

We engaged Jimmy Hall and Son to replace one of our HVAC units in our beach home on Oak Island…read more They not only did a superb job but also have provided extraordinary and prompt service following our decision to enter into an annual contract service plan with them. We couldn't be more pleased with all aspects of their service and highly recommend them for your HVAC needs. Ken Martin

THE HOTTEST NAME IN COOLING AND AIR!! When the AC stopped working (during the first 80 degrees plus…read moreweek of the year) my daughter called the other guys from a big splashy billboard near our house...the guy showed up, looked at the HVAC unit, looked at lines upstairs and said yeah you have leaks both places... walked to his truck and left...*cue crickets*...2 days later the "boss" of the company comes by and says "Yeah, you need to by a whole new unit, we can go ahead and do that for you." Well, we couldn't afford to do that after just moving into a new home and having 2 family members recovering from surgery, plus something just didn't feel kosher about the whole thing. Fortunately, I had some very good experiences with Jimmy Hall and Son at my place of employment. They always kept their appointments, never left us hanging without completing a job and always did exactly what they promised they would. Now, I work at a church, so I thought maybe they were afraid to get on God;s bad side, but I was willing to see if they treat the average homeowner the same as they do the House of God,and sure enough, they do! From the very first call I made to Ashley to the first time Terry came to the house all we got was excellent customer service! When they set an appointment they either kept it exactly- or if Terry's previous appointment ran long- Ashley called and texted progress reports of the expected new arrival time, so no one was left waiting around. And I'm not talking cable company "some time between noon- 8pm" times, I am talking 30 minute time frames. On his first visit, Terry assured us we did not have a leak in our outside unit but yes, it was old and probably did need replaced soon, but might make it through another summer since we are not located on the island where the salt does more damage. He then added some coolant to see us through the hot spell until he could get an appointment to do a full checkup on our inside unit (my family had appointments that day and couldn't be there to let him in, but he showed up and took care of the outside for us anyway because of the extreme temperatures.) On his return visit we discovered our Evaporator Coil was rusted through and needed to be replaced. Jimmy Hall and Sons not only found us a new one but got it back and installed it within two days at EXACTLY the quoted estimate. No hidden costs or surprise fees. These guys (and Ashley ;) ) are the ONLY HVAC team my family will use or recommend from here on out. By the way...Terry Kirby, is 100% professional and probably the hardest working and knowledgeable craftsman in this area. Thank you Jimmy Hall and Son for taking care of my family's heating and air needs!

My A/C needed a charge. Dexter showed up just as he said. He explained the details of my a/c…read moreproblem and completed the repair in a timely fashion. He was very personable and professional and gave sound advice. His prices are fair. I would definitely recommend him for your a/c service.

From the owner: Book your HVAC Service jobs with Dexter today! AFTER 5:00 pm service available!read more

Will of HALO HVAC did a great job removing, redesigning and installing my entire ductwork. The HVAC…read moreairflow has never worked better. At a later date HALO also removed and replaced my entire HVAC system and is cooling much better than ever before. I highly recommend HALO for all my HVAC needs. All the work done was at a very reasonable cost. Paul S.

Called this company when the a/c went out at my house during the July heat wave. William and his…read morehelper arrived well within the window they said they would be here. He diagnosed the problem as the motor was dead and he had to order another one. The motor arrived and was installed, everything is working as good as new. I can't thank William enough as he was prompt, kept me informed and his price was reasonable. He is located in BSL/Southport area.

I had already gotten two estimates on a new HVAC system, and was sitting at my desk complaining…read moreabout both of them when my employer asked what was wrong. I told him I had deep reservations about both HVAC products and installers, and he told me Fulford had done a great job at his house. So I phoned them, and they were just as great as he said. Everyone on the phone was professional and friendly. The estimate was done immediately and offered me options the other companies had not even mentioned. The products they offer are better-reviewed and rated than the other companies (I checked.) Installation was soon. The installers showed up when they said they would, stayed all day with no breaks I witnessed, wore masks, and even returned twice to take care of a cosmetic issue. The HVAC system has been here over a month now and seems to work great.

I had been a satisfied Fulford customer for approximately seven years, but my recent experience has…read moreseriously undermined my confidence in the company. In July, Fulford performed routine maintenance on my HVAC unit. Approximately two months later, I noticed a wet spot on the wall and called them back. The technician vacuumed the exterior condensate drain without entering the house and said the issue was fixed. I subsequently received a $180 bill. I questioned the charge because the primary drain had clogged while the secondary drain was still functioning as intended. Fulford agreed to send another technician to investigate at no charge. During that visit, I accompanied the technician and witnessed him identify a crack inside the unit below the coils. While he was explaining this finding, I pointed out that the secondary drain pan appeared to be doing its job properly and that the water damage was several feet away from the unit. There was no water damage on the ceiling below the pan, and the original water mark was near the separated coupling, approximately 3.5 feet from the unit. The pan was not overflowing and had not caused the original water mark. The technician responded that he was still investigating. He then cut the insulation around the PVC condensate drain and exposed a separated coupling. I asked whether that was where the connection had separated and whether it had been glued. He confirmed the separation and said it had not been glued. He then glued the PVC connection at no charge. The subsequent service report documented the crack but made no mention of the separated, unglued coupling I had personally witnessed and watched him repair. Instead, it focused on the crack and the water in the pan, which did not explain the location of the original water mark. I contacted Fulford to question the omission. During our discussion, I was told the original PVC drain had been reused when the unit was installed approximately seven years ago. I was also given an explanation involving deteriorated glue. Neither explanation resolved my concern about the specific coupling I had seen separated and subsequently repaired. After further discussion, Fulford issued a second report adding that the drain line had disconnected 15 feet from the unit, near where it entered the wall. That description did not match what I observed. The distance from the unit to the wall is approximately seven feet, and the separated coupling was approximately 3.5 feet from the unit. I contacted Fulford again to explain the discrepancy. A third report changed the distance from 15 feet to seven feet but continued to place the disconnection near the wall rather than at the coupling I had identified. I again requested a correction and have not received a satisfactory resolution. To be clear, I believe the technician performed his inspection and repair appropriately. My concern is with the documentation and Fulford's handling of my questions afterward. I witnessed the separated coupling, heard the technician confirm it had not been glued, and watched him repair it. Yet three versions of the service report failed to accurately describe the location of that separation. I cannot say why the reports were written this way, but the discrepancies remain unexplained, and I have not received a report that accurately reflects what I witnessed. My advice to other customers is to be present during service whenever possible and to review the written findings carefully. A service report should accurately document the conditions observed and the work performed. After approximately seven years as a satisfied customer, I am disappointed that a straightforward request for accurate documentation has gone unresolved. I would have preferred a transparent explanation and a corrected report rather than having to pursue the matter repeatedly.

My heat pump is two years old and this is the second time for a repair. My regular technician was…read moreunable to come so I searched for someone local. Brunswick Isles HVAC responded within 10 minutes. It was about 3:30 so I really didn't think they would be able to repair same day. I was pleasantly surprised when Chris arrived and assessed my problem. He explained what was wrong (motor) and called a company to locate a new motor. When he returned he had a new motor in hand. Took him awhile to reassemble my heat pump. Runs great!!! Quick service.. Chris was very professional and I would recommend him to family and friends.

From the owner: We are a local, veteran owned and operated HVAC company specializing in residential repair and…read morereplacement options as well as being well versed in light commercial and new construction projects. We pride ourselves on providing the very best customer experience to our clients. We ensure all pricing is fair and honest, with detailed explanations of all work being proposed because transparency in your home and your comfort matters most to us.

service, quality, value : all was excellent. called them and…read morewithin an hour was called back and with in 3 hrs my air condition was fixed! very professional and listen to what i had to say and answered all of the questions. sincerely, kim womble

We have been using Bell's Supply since 2006 and have never been disappointed. Our a/c went out on a…read moreSaturday morning and Spud was here by 9:30 am to help! He was professional, kind and very competent. He fixed the issue in short order. We cannot recommend Bell's Supply enough. Don't call anyone else!