You know how good a company is when things don't go easy…read more while we have bought many computers from Friendly Managed Services they showed the value when one acted up. They went right to work on researching the periodic problem and have spent hours fixing it. True service, not sell it and forget it. I can say they back the products and services they sell 100%. As stated no other computer we bought had any issues just this one. Great staff and leadership.

Jon helped me out with my 10-year-old MacBook Pro, Ol' Bess. I took it in knowing that the battery…read morewas on its way out so Jon took a look inside. Turned out my battery was swelling and upon further examination my hard drive cable was also damaged. He was very upfront and honest about his recommendation to discontinue the repair and let Ol' Bess finish out her days in peace. He got it to where the trackpad was temporarily functioning again (it was sticking due to the swelling battery) and even re-adhered the loose glass to my screen (a separate issue) I appreciate his candor as previously I'd been given the run around by the Apple Store. I was charged a very reasonable price considering Jon was able to get Ol' Bess working just enough for me to retrieve some documents off of her. I ended up ordering a new MacBook Pro and if anything is to go wrong with that one, I'll surely SKIP THE APPLE STORE and go straight to Friendly PC.

Update: Although I was disappointed with my original service, I do appreciate ace tech's efforts to…read morerectify the situation. They evaluated their performance, accepted my criticism, and offered me a gift card to make up for the disappointment. They do seem to genuinely care that they give good service to their customers and try to compensate when they fall short.

No complaints. They fixed my computer for a $100 and finished when they said they would. The place…read moreis clean and personnel very professional. I would definitely recommend. Great experience.

Our business has used Custom for years with great success. Custom was sold and the quality and…read moreefficiency is very unreliable now with new owners. Only collecting 40% of billing- not acceptable! Used to be excellent- now poor!

Took an iPad with a loose charger port to a chain store for repair. Clerk barely looked at it and…read morestated the port needed to be soldered - stated it would have to be sent out for $150 with an estimated ready date of up to 2 weeks. This sounded absolutely ridiculous so I left. I took it to Fix Max at the Westroads. They had it 1 day at a repair charge of $90 and it works perfectly once again. These guys are amazing, professional, courteous and the repairs are done right in their shop! 5 stars!

Quick, friendly, quality service. Gave an estimate and did the promised work under their estimate…read more Their estimate was also 50% lower then our other ones. Give this shop in the West Roads Mall a try.