I have had my wifi service with eyesurf for several years & I couldn't ask for a better company. I…read moream going to switch my .cable & home phone over to eyesurf. They have always been good & I have never had any problems with them. I highly recommend this company. Ontario Canada

From the owner: Eyesurf is a internet and VoIP phone service provider for residential and buiness clients. We offer…read moreunlimited downloading, no contracts and many speed options to choose from. Contact us for more information.

I live right next to the Megawire tower and I get the worst internet ever!!!! And when I try to…read morecommunicate with the Megawire rep I get the run around and I have asked for followups but they don't even do that!!! Worst internet connection ever!!! I highly DONT recommend them in the Tri Cities area. Would have given them NO stars but that wasn't an option. Zero customer service and zero follow up and the worst internet I have ever had.

We have been with this company going on a year, for the first 6 months things seemed to be okay,…read morethe system would go down from time to time and that's to be expected with point to point. However the last 6 months have been a battle, we were paying for 10-1 and we would be surprised if they could maintain that for more then a couple days with out it dropping down to less then 1 down. Ruth, who answers the phone seems to care, however don't believe a word she says," I'll call you back im making a note so I don't forget" this is her famous last words or I swear to god I'll call you back, never does. I always had to call back, and then they stopped answering my called until I started blocking my number, surprise they answered those calls but if my number wasn't blocked they wouldn't answer. The only person who seems to actually put his words to action is Steve, not sure what one but there is two of them. Melissa is also nice to deal with, but over all you will pay for something you don't get, I'm in the middle of a calm with the CRTC to see what can be done as we have spent so much money for nothing with these guys. Finally we have found another provider who will be able provide for us what we pay for. Look at using someone else who will actually take care of your internet needs.

I got my fibre optic installed today and the two technician, Nathan and Ryan, and the service was…read morevery amazing. They were extremely helpful and were a delight to talk to. thank you very much for the install

Recently moved to the country southwest of Kitchener. Signed…read moreup with Silo as there is no infrastructure for "regular" internet service out here. The installation was done very well. The receiver and wires were installed discretely and into a tricky spot in the house. The service received from both the office and the field person was exceptional! Also we ended up saving money as compared to the "Big 2" and have unlimited downloads (as compared to a skimpy 20 GB/month!!!) If Silo can reach your property I strongly advise giving them a call!

Poor service we paid for a 70 tower and promised speeds of 25 mg we can get about 20 to 22 during…read morethe day. But after 5 or 6 pm the speed drops to to 2 or 3 mb. You can reach anyone in tech support at this time but if you call them the next day they always have an excuse or say it's working fine. It's been a big waste of time and money stay away.

ITS A SCAM!!! STAY AWAY!!!! FAR AWAYYY!! DON'T WASTE YOUR MONEY!!!…read more I don't usually leave reviews on companies I deal with... But Standard Broadband has to be the worst Company to deal with!! Since getting there service installed over a month ago... I have been dealing with nothing but issues of slow internet speeds of as low as 1 mbps download speeds as a constant. I have called in to there tech support over 10 times with the same results... Someone stating that they with "Look into it and call back" What a joke! I truly believe that is standard procedure to say that... and do Nothing. I have even had contact with the VP who basically did the same thing... and Nothing. I also emailed customer service over 10 times... Which they just started a "Ticket" in order to have my issues resolved... After multiple tickets... still noting. Instead of just admitting that there service is trash... and can't get me the 12 mbps that they promised and refund me... They strung me along with promises over and over again for a month!! My family was stuck not being able to stream TV, Movies and my kids were barely able to do there online school programs due to the Brutal service. Don't be fooled like I was!! I wish I googled them and read there reviews before calling them and paying them for this Horrible internet service. I wouldn't be in this mess. Please don't make the same mistake I did!! They tried to tell me that they can't refund me... But I'm thank god I paid with my Credit card that protects me from these SCAMMERS!! So I will be filing a claim with my Credit Card company... And the Better Business Bureau!!

This is a short term review for this ISP. Having been with a single service provider for over a…read moredecade one tends to be vary of the new upstarts when it comes to an essential service like internet. I was curious on switching my ISP as the fees kept creeping up and even with my well negotiated contract I was looking around for a new service source as didn't know what options I would have when renewing. I will give dotto one kudos for being persistent as after they initially got my contact they kept following up and even made it an easy decision to switch to their service with the penalty from the current provider. The installation was smooth and was done within an hour. I have a somewhat complex setup at home with some legacy equipment blended in with new tech. There was a technical glitch with the hardware on the legacy tech that made me connect with their support line a few times. They are quite helpful and being a smaller operation you even get the people who have dealt with your issue before hand. Believe me it's a big time saver not having to explain the issue again and again. With a few adjustments and troubleshooting on both ends I am satisfied with the service I have. I will update in the long run but so far a solid service. Update for long term usage. It has almost been a year and the service and support have been rock solid. A rarity IMO for the service industry in Canada. I am talking about no service calls requests after the initial issues, billing. The tech support went out of their way to help me out with a tech issue I was having initially. Updating to a 5 star rating (rare feat)

THE best internet provider in Toronto PERIOD I've been with…read morethem for several years and I have never had a single problem. They have extremely efficient and pleasant personnel and the most reliable internet service I've ever had, with reasonable prices (that never get jacked) to boot....kind of the opposite from the ratbastard telcos you're used to. I cannot recommend them highly enough and if you're fortunate to be in an area/building where their service is available, you'll be sorry if you don't sign on.

All I want to do is cancel my service. They are impossible to reach by phone, as you are kept…read morewaiting on hold endlessly. Their chat line doesn't work either and can't be used for account cancellation or billing issues, etc. Plus you're expected to wait forever for a chat agent, too. This is basically zero customer service, but they want you to pay good money for their internet service. I guess my next step is to take legal action against Start and Telus (the new owner of Start) for negligent performance of duty and negligent infliction of mental and emotional distress (after all, isn't needless aggravation a form of mental distress?) No one should have to fight that hard or be forced to waste a lot of their valuable time just to get the most basic, essential customer service. If you're looking for an internet service provider, my only recommendation is to avoid Start if you can.

Abysmal customer support since Telus took over. I was with them 15 years and could not be more…read moredisappointed.

helped me right away, and took about 5 min to fix a charging issue my cell has had for months…read more would have costed way more to send it back through my provider so was quite happy.