The service here is wonderful…read more I recently built a new computer with brand new parts and for some peculiar reason it wasn't working. I dropped it off here and the guy who fixed it texted me later and explained what the issues were and also offered assistance with other miscellaneous things (normally other PC shops charge extra for this). Being a student in Waterloo without a car, picking it up wasn't exactly feasible in the snow. I asked him if he could drop it off and perhaps have a look at my SSD (which came AFTER I gave him the PC) At my place, he set up the SSD and left. Not long after, I let him know I was having trouble installing the OS on the SSD. He offered to stop by and take a look at it, and of course fixed it. (It turns out that the computer was only recognizing one of the drives) This was all for a flat rate of 80$~. Overall, this was the best experience I've had at a PC repair shop. Highly suggest going here especially with newer builds.

Outstanding service every time. Always fixed my problem within a short amount of time. Very calm,…read morepatient and understanding . It i sgood to know they are there in times of need. Thanks so much ! Linda

My iPad wasn't charging so I took it in to the Fix It store to find out if the port was damaged or…read moreif it was just accustomed debris causing the problem. They took a look at and quoted me $150 for a repair. Wanting a second opinion I took the iPad to the Apple store at Conestoga mall, a helpful employee cleaned the port of the accumulated matter for free, eliminating a $150 repair.

It's a small business with excellent, high quality, friendly, prompt service. They replaced the…read morebatteries on my old iPads and iPhone. I'm very pleased and I highly recommend this shop.

Very easy to deal with, I had a very challenging time trying to get someone who would help me with…read moremy Zflip4 and these people sent it out for me free of charge and called me to come pick it up when it was done. I would highly recommend this place if you need anything done!

Arrived at the shop 9:57 am thinking I needed a full iPhone screen replaced but in less that 5…read moreminutes a new protector screen was installed and the $17. fee was paid. These folk are amazing.

I had an excellent experience here at KW Cellular on Weber St, Kitchener. The two gentlemen that I…read moredealt with were knowledgeable and helpful. The service they provided was speedy and of good quality. I would definitely recommend using this business for your cellphone repair needs and will be coming back when I have a need of cellphone repair in the future.

Customers need to note that iptv boxes purchased here are not returnable. There is no window of…read morereturn with money back so make sure you want it before handing over your money. And if you're new to the whole iptv world, require a full tutorial first, not just rushed partial explanations.

I was given a cell phone and had SNR remove the old data from and transfer all from my old cell…read more Great job, great price.

Very bad experience here. Dealing with Anton was frustrating from start to finish. I was given…read moreadvice on NAS drives and a server build that turned into a mess. The setup had firmware that didn't work properly, and I ran into driver conflicts between the RAID firmware and other components, which caused instability and ongoing issues. When I tried to get answers, Anton was stuttering through explanations and giving me conflicting information that felt dishonest and misleading. On top of that, the pricing and quotes didn't match what I was later told. Overall, this was one of the worst sales and support experiences I've had. Do not deal with him seriously, avoid him if you can. I would recommend going to the Cambridge location instead if you're looking for better service.

I gave one star strictly for the reasonable pricing. The service was criminal. My wife purchased a…read morerefurbished computer and bought the 2 year extended warranty, after 3 months the computer started freezing and slowing down, then stopped working all together. We live 2 hours away from the store so we called to let them know what happened. We eventually got the computer to the store a few weeks later. After 3 weeks they called us back to let us know that THE COMPUTER COULD NOT BE FIXED and that due to it's age the would only give us a partial IN STORE CREDIT. We asked about the warranty we had purchased, and they told us that it was not their store policy to replace defective equipment. We told them we wanted the warranty cost replaced then, and were told they couldn't do that either. This is the most underhanded and dishonest company that my Wife and myself have ever dealt with, I don't know how they haven't been sued out of existence. BUYERS BEWARE OF FRAUDULANT PRACTICE.