1 star for their access policy…read more Got a ticket on qantas for a qantas/Jet Star combo flight, but apparently because of the ticket code we are not eligible for lounge access. Btw, the website said that we can access the lounge when flying Jet Star.... As a one world emerald member, I expect better treatment. (And clearer policies).

Comfortable Qantas Club Lounge at the Gold Coast airport. Turn left immediately after clearing…read moresecurity. Plenty of comfortable chairs and tables for eating. Food is just ok. There is a pancake machine to make fresh pancakes. The lounge closes with the last Qantas flight out. I thought we could get into the lounge early BUT you can't check in any earlier than 2 hrs before your flight, so there is no way you can get to the lounge if you are early. Qantas check in counters are unattended. Not sure about machine check ins.

Nice lounge with lots of space and seating. Upon entering got a latte at the coffee bar and found…read moreseating. Food selection was decent and the coffee delightful. The lounge really helps for those international flights and arriving to the airport super early. Not to mention when there is a delay in your flight. Service was pleasant with friendly interaction and prompt removal of finished plates/glasses. They have tons of plugs at each seat so you can charge all of your devices before the flight.

Qantas Lounge in Brisbane is one of the nicer lounges I've been to. Plenty of options on an island…read moretype bar making it accessible from all directions versus just from the front. There were three different types of flavored waters so thank you for that. Plenty of seating. Plenty of plugs. More upscale decor and furnishings.

This lounge is a great find. Food is made fresh for you. Friendly staff and servers, comfortable…read moreseats with electrical outlets on every seat, and comfortable settings unless an occasional baby disrupts the ambiance. Bathrooms are clean, TV monitors keep on on task about departing flights and gate changes. I enjoyed the ice cream and cookies afterwards. I would highly recommend this lounge if departing through the international terminal at BNE.

We had an incredibly long day today in Brisbane awaiting our flight to LAX- The staff here were…read morewelcoming and explained that if I used my AMEX for entry , drinks were included! Yay! The breakfast choices were eggs, pancakes, sausages, potato fried wedges and fruit and more... At lunch... yes we're still here-Lina told me about the massage special at the Wellness Spa next door- half price! I couldn't resist! Super massage! Puleitu was one waitress I thought was especially thoughtful - checking if we needed any tea coffee or water while we enjoyed the quiet peaceful ambiance and read& napped& ate& drankThe cab sav red wine was pretty good . Made the best of a long day and turned it into a restful recuperative experience. Thank you all the staff!

This seems to be the only place in the airport to get a beer. The fishermans basket was good except…read morefor the fact they over salted everything.

Standard lounge. Plenty of seating. Decent food options. Coffee bar with a barista. It's nice to…read moreenjoy some quiet and space before a flight.

A large lounge. An ok selection of food. Several types of alcoholic beverages. One benefit of being…read morea gold with United Airlines is that its allows access to all virgin lounges.

I've been to this Qantas Club lounge maybe last year. It still is underwhelming to me compared to…read moreother Qantas Lounges I've attended the last few months. I still don't understand why Qantas won't listen to its frequent flyer and club members for the Australia lounges. When you have just flown 20+ hours like I just did, all I wanted was a relaxing alcoholic beverage. It doesn't matter if it is 8am local time, for a lot of us international travelers it is still feeling like 10pm. I just wanted a dang champagne with breakfast but no, they still won't serve til noon local time. Plus when I arrived it was so flipping busy with FIFO workers in their hi vis work uniforms, there was nowhere to sit. I used the very clean bathroom facilities to freshen up and decided to go to the coffee shop in the airport for breakfast.

Puts AA Admiral Clubs to shame…read more The place is huge with better than crappy free food, free drinks, free WiFi, etc. Both the normal club and the business/first clubs are great with the latter only being a little better for less people and a few nicer drinks available. If you can't get in, you can sometimes get free WiFi just by being near the club, like on the edge of baggage claim and a few other spots in the airport.

My experience was limited to a layover in the international terminal, but I was certainly not…read moreimpressed. Signage for arriving passengers was pretty poor, particularly regarding transfers. The central food hall was especially crowded, the restrooms were terribly dirty, and electronics charging capabilities were nowhere to be found near the departure gates. And do they even have any air conditioning in the terminal? Mark this as an airport I hope I never have to visit again.

What a terrible airport for international departures. There are two departure entries to security…read moreand only one is opened. There are 400 people in line that they are trying to squeeze through. People are skipping the lines. I have never seen chaos like this all my years of travel. Edit: The single line goes downstairs. All departure goes through a single line. I see over 1500 people in line. Edit 2: it got worse. There are no signs for premium entry, so be warned. Once you're in the line approaching the scans, the chaos ensues. About 5 people had already put their stuff in trays as instructed, then another agent said to pick up our trays to wait in another line. Ok, fine. No sense antagonizing security. Edit 3: Everyone is concussed. No clear signs for passport checks. I stood there trying to figure out where to go, and got scolded at by an agent for not using the machine kiosks. Ok, I proceed there and put my passport in. The wrong way, he scolds me again. I told him it's a bit chaotic and got confused. He argues that it's not chaotic. The machine flashes red, and he tells me I'm not qualified to go through the kiosk after all and to go wait at the end of the agent line. There's just one agent there among the empty seats. She was trying her best, but it took another 20 mins. All in all, it was almost 2 hours to finally get through all that, only to end up at Duty Free, where I had another interestingly bad experience. This airport is not equipped for the traffic.

Located in the international terminal at Brisbane Airport, the Koru Club is one of the few…read moreinternational lounges here at the airport. Unfortunately that is demonstrated by not being a competitive lounge, unlike it's lounge at Sydney International which I find awesome. The lounge here is very cramped, limited seating compared to its potential capacity & has very limited food & beverage on offer. The staff also take their time cleaning up dirty cutlery. Air New Zealand staff should drop into the first class Star Alliance lounge at LAX. I very much doubt that any lounge manager would not embrace what they saw...

While I agree with the other review that it is small and perhaps not as top class as Sydney I guess…read moreI appreciate the relative size of the airports as well. That's like saying the lounge at SNA isn't as nice as ORD. I found a nice corner to relax and get caught up and found the staff to be very friendly. Like all ANZ lounges they have nice selection of kiwi wines which are quite tasty. Given the layout I could certainly see food and beverage being overwhelmed if it became very busy I just didn't experience this. A good place to recharge before a long flight.

As the gateway for universally-known and -acclaimed Byron Bay, hippy capital of the solar system…read moreand bong-smoking backpacker mecca, you kind of expect Ballina Airport to be something more than it is. But it's not, and it's great. It's like landing out in the country somewhere, rather than one of Australia's best known getaway spots. There's tarmac, and a modest one-story tin-roofed building that looks like the unfashionable congregation hall of some kind of Presbyterian church. The cafe is tiny and there are a cluster 3 Hawaiian shirt-wearing minibus operators joking around in the corner. You look around wondering if you're at the wrong spot. Orange, maybe. Or Dubbo. You walk out in the sun, blink, look back at the poky terminal (it barely justifies the word) then smile and head for Byron. Ballina: no ego, and keeping it real.

Ballina airport is as simple as the town is itself. No frills but with all the basic amenities so…read moredon't go expecting to pick up last minute souvenirs or any fancy flight lounges to relax in. There are a few humble couches to relax on but for the most part it's hard plastic seating. There's the Horizon's cafe which offers all your usual cafe fare, hot chips, burgers, packet chips, some fruit, muffins bars, drinks. So if you're after a meal maybe pick something up in town before you head there. There's no real downside to any of this, it's an experience of small towns and one to embrace, you even get to walk onto your plane which sorta makes you feel like a celebrity... Just use your imagination!

All of above just needs to have better opening times Food…read moreexcellent, service quality

Tacos so good I creamed my jeans. The service was so good too, the underpaid workers should get a…read moreraise for how hot they are. And the ambinence made me bricked. 10/10 would eat here again