Jackie could not do enough for me and my family-great stylists and service-even had special offer…read moreof £30 for cut and blow dry. they do mens too. I noticed that they use Tigi products which are fab especially the shine spray-gorgeous smell. They sell ghds and fudge products-nice. Wella is another range but not so keen. They do customer loyalty scheme which is great idea. good to find an excellent salon.

I read reviews here and on Google and was really looking forward to finding a salon that sounded…read morelike they really cared about their customers but I think I must have caught them on an off day and would not go back. The booking was easy, I got a Saturday afternoon appointment which is always a bonus, parking availability is good and I wasn't kept too long waiting before I was seen. The consultation seemed to be fine, but their stylist was dismissive of my thoughts and said that she would not cut it the way I asked as it would not turn out right. The lady washing my hair was quite rough and her attention was obviously elsewhere as the water when from cold to hot and back to cold again. My main concern was that although the stylist although chatty she came across as arrogant and did what she wanted to my hair and when it was finished, I was pretty disappointed. It was the opposite of what I had described, dull really ageing. I came out looking older than when I went in. Im sure that she isn't really arrogant, but confident in her abilities, but when my thoughts were dismissed it just looked I should be quiet and just let her get on with it. I should have probably challenged it there and then but I just wanted to get out and get home, I just wanted to cry and to see what I could salvage by styling it myself. I did have to visit another salon to have it re-cut. My overall impression is one of real disappointment, obviously there are many people who love this place, but my experience did not match up. I have to be honest and give my opinion and hopefully it is taken in the spirit in which it is meant.

If you're looking for a relatively inexpensive way of updating your look, and changing your style,…read morebooking an appointment during Model Nights (that's Thursdays) is seriously worth considering. The salon is bright and modern, and the stylists young and bubbly. If you're a regular though, you may find you experience the skills of a different stylist every visit, as it's every much a teaching method for the junior staff members, and they soon move on to pastures new. However, for around £15 you can leave the salon looking like you've just stepped out of the pages of a fashion mag, with the latest blend of fashion colours or trendy cut. A word of warning though: appointments on Model Nights are in high demand, so expect to have to wait in excess of 2 months before your visit! Or, as I've experienced, be prepared for a cancellation call from the salon on the morning of your appointment, because your stylist has gone on holiday!

The salon is modern and clean. I've been visiting for the past year both as a model and with my…read moreregular stylist. My colour is always amazing and lasts 6 weeks. I always have a senior stylist for my cut and have no complaints.

AVOID AVOID AVOID. If I could give it 0 stars I would. I went in with light brown hair and thin…read moredark blonde highlights, and asked them to do my routes - which I didn't think would be too hard. Their first attempt resulted in horrible thick blonde stripes. They then died it blonde trying to correct it. They then died it medium brown to correct it. Now I have medium brown hair, with no highlights, and in terrible condition. I asked for a refund and they refused.

My kids love going to this place, they seem to manage the chaos very well and always do a very nice…read morejob of their hair.

Poor listening skills, attention to detail and workmanship has left me feeling violated - after a…read more3in black on grey reverse ombre ended up as over half of my hair poorly and patchy dyed black! Unfortunately, salon's offer of blow drys and treatments cannot make up for the emotional distress, inconvenience and cost of getting my hair back to how it was, which will take at least 4 years.

£125 when quoted £95 on their discounted Tuesdays on colour and I came out with bleached tiger…read morestripes on dyed black hair. Will never return. Avoid like the plague!