We recently purchased a home with Vinh's professional help. As first-time home buyers in Bay Area, we thought the process would be very stressful. But luckily, with Vinh's help, the whole experience was much smoother than expected. Within about two months, we started from "not so sure about what we actually want or whether we can buy a home" to successfully closing a home that satisfy of our needs in terms of affordability, location, space layout, lifestyle and school potentials.
The home search & tours: We initially connected with Vinh through Zillow platform, with a mindset of just trying out how it's like to talk with an agent and go to home tours. Vinh replied quickly on a holiday long weekend evening, and was available to schedule the tour for us the next day within such a short notice. We told him that we were actually not in great need of buying a home, we just wanted to get a taste of what's out there. Vinh patiently spent good amount of time to help us understand the home buyer 101s and walk through example disclosure documents with us as a learning process. In parallel, Vinh let us know about available homes that might be of our interest. We kept the pace of exploring about 2 sites per week on average with Vinh, seeing various styles, price ranges and locations, during which we never felt being pushed to land on anything, and Vinh encouraged us to take our time to explore. During the tours, Vinh was good at asking important questions and pointing out pros and cons. We gradually got better and better idea about our preferences.
Making an offer: When we came across the one home that surprisingly has all we need and wanted to try making an offer, Vinh's communication and research skills were extremely helpful. He proactively and efficiently communicate with seller agent, lenders, HOA, neighbors, to inform us as much as possible. He also compiled information of nearby similar homes in a clear table to help us estimate the value range of the target home. He provided estimates about the likelihood of competing offers and the bidding price range, taking into account the changing market trends and our own preference level. By the time we made the offer, we were well informed, feeling comfortable about our decision and confident about our rights being protected in the contract.
Towards closing: Vinh was well organized in the process. He kept us on track of what should be done by when and what to expect next. He consistently communicated with the seller, lender and escrow and updated us with the progress. Besides the paperwork and procedures, Vinh also helped us figure out things like parking, mailing, utilities, community facilities, HOA etc. Any questions we had, big or small, Vinh was always responsive and quick to find the answers.
It was an exciting journey and we are looking forward to start a new page in our home. Thank you, Vinh, our friend! read more