Seems they are only interested in selling to select people. They do not return calls. Wait forever to get an appointment for service then to find out that they only did a portion of what you want done, sales guy seemed very rude and had the attitude he could not care if your problem was solved or not.absolutely don't want to deal on anything there prices are usually higher than other GM dealers.i wouldn't recommend them. read more

I cannot express how grateful I am for Vince's GM. Rich in the service department went above and beyond. I was moving from AZ to MO when my transmission went out. I had to be in Missouri the following morning to report to my new job. Rich got me in a loaner in less than an hour. After my truck was repaired Vince's drive my truck 700 miles to deliver it to me and pick up the loaner. GM customer service was an epic failure but again, Vince's stepped in and made up for them. Thank you again Rich!! Ken Spencer read more

We were driving to North Carolina when we lost our brakes due to a ruptured brake line and lost all braking power. Trevor at Loves Travel Center suggested Vinces GM Center for repairs. We slowly drove there and the service manager took our van in immediately and work began. The Technician had to fabricate the part needed to repair the ruptured brake line. Although it took all day, we were able to leave that afternoon. The service department staff offered us transportation to get something to eat, and directed us to a nearby park to exercise our dogs. They also kept us informed of the progress of the repair and apologized for how long it was taking. Knowing the job was done right was our biggest concern, and it was. We finished our trip with no problems. We would highly recommend Vince's GM Center for a JD Power award for their excellent repair service and customer satisfaction. read more

Back on the 26th of August 2020, Stopping for DEF in Burlington CO i received a text with some bad news. This made my mind very cloudy. So cloudy that after three years of owning my truck i dumped my DEF into my fuel tank. Not realizing what i had done i started to leave, made it about 25 yards and my engine shut off due to water in fuel. I had my truck towed to Vince's GM Center where they told me to have tow truck drop it off on the side of the road. I told them my story and asked them to flush it out and change my fuel filters. They told me it would be $51.00 to analyze. They never went to look at my truck once. An hour later they came to me with a list of parts they would change at a total of $9,100 and three days labor. I chose to have family members come and tow it home as many other mechanics i called back home said just flush it and change the fuel filters. Once home I flushed the tank, changed the filters and it has been funning great ever since. It took me just under two hours to fix. They never even look at the truck yet still charged me $51 for estimate made from my story. In my opinion this Dealership prays on stuck out of towners hoping they are naïve or they lack up to date training on troubleshooting and resolving issues. I recommend to get a second opinion prior to getting any service work done at this location. Yelp required at least one star to post. read more

Traveling cross country had a issue with my truck got a hotel room for the night showed up first thing so they could check it out when they opened. They wouldn't even look at my truck read more

won't ever be using their service nor would I recommend it. my pickup wasn't even put back together properly but they took the time to put a Vinces GM keychain on my key lol. Went in for a power steering pump leak and they claimed to know the problem and claimed to fix it. they called me to say that now my pump didn't work and they want 400 dollars more to fix it. when I drove it to their shop it was fine, until they worked on it. turns out the tech forgot to bleed the system and they finally took care of it. used their complementary wash and the area that was affected by the leak was not washed, the frame was not washed and nor was the roof or flatbed. my pickup is still leaking power steering fluid after paying them to fix it. they would've know there was still an issue if they took 5 minutes to take it on a test drive. I am disappointed in their service and embarrassed that I even paid them. I hope this review helps and I hope if you chose to use their services that your experience is better than mine. read more

Had a tire issue on my Subaru on a Saturday at 1145am(they close at noon). They took me right in and got it fixed up. Back in the road in NO TIME!! Thank you!!! read more

Owner came and talked with us while the car was being looked at nice people great waiting area! Currently watching the pursuit of happyness on their tv having a cup of coffee with my dog waiting for the car to be done to be back on the road! Nice place crapy situation read more

Traveling alone, my vehicle broke down and I limped into Vince's GM Center. My motor was shot and that left me stranded. Everyone at the dealership was extremely nice and helpful. They helped me in everyway they could and drove me to a motel to spend the night. They kept my vehicle until it could be picked up and transported back to Missouri. I can't say enough kind words about the dealership and all of their employees. Thank you so much for making a stressful time a little easier. read more