In 2017, not even 2 weeks after I got my new car at the time, I was hit by a driver near San Diego State University. The person tried to make a left turn from the outside lane right into my car that was going straight. In my opinion, it was obvious by the damage to car I was the one who was hit on my passenger front side. The police report also supported my interpretation of events. The person who hit me lied to his insurance not only about what happened but where & when the accident took place. The police report should have at least confirmed that not to be true. Somehow, unfortunately, during the arbitration process it was decided there was no way to prove either driver's version of events was what truly happened. Because no driver could be found at fault, both drivers were at fault and at least my insurance rate went up which followed me even after I dumped Vincent Do... To this day I believe the two companies conspired to force a "stalemate" and make more money by raising both our rates. Even if that is not the case, Vincent Do disappointed me with that outcome & that trust was broken. read more

Very responsive and understood exactly what I needed and took care of me. Decent rates. Glad someone referred me.

Our family has been with Vincent's office for years. We have never had anything but excellent customer service and attention to our policies. We have had to make a couple claims over the years and have always been very pleased if not even happily shocked at the amount we have been covered for as well as the low deductibles that Vince set our policies up with. Would definitely recommend his office to all my family and friends without hesitation. read more

Vincent and his team are amazing! They are professional, friendly, and extremely helpful. Recently, I have gotten a life insurance policy through them, as well as an auto and renters insurance quote, which has been painless!! Normally, I avoid insurance agents at all cost, but working with the team has been great! I would definitely recommend to contact Vincent and the team for your next insurance need! read more

I can't say how happy I am to have signed up for the checking account through Ben Lin @ Vincent Do State Farm. I'm the type that likes to keep my life simple: less accounts = less things to my name = simple, happy life. I was actually hesitant to sign up for an account at first. But Ben will not sell you any product he doesn't believe will be beneficial towards you. Just to give an example on how honest he is, we also talked about auto/home insurance and he told me that the policy I currently have is actually really good and I should keep it. Ben has been SUPER helpful in answering every single question I've had with the checking account and has always been available at the other end of the phone line anytime I needed help. I'm the girl that is always raising her hand in class asking tons of questions. :P Needless to say, I have been very happy with this checking account. I use the debit card quite often. I can practically use any ATM around as it truly is free of withdrawal fees because they refund it back to your account as long as you have automatic deposit. Simple enough. Trustworthy, friendly, genuine to say the least. Ben truly cares about his clients. Thank you, Ben!! read more

Just ended up making the switch to state farm and I couldn't be happier! They worked with me so hard to get my rate where I needed/wanted it. They came out to me to do my life insurance work and they were professional, friendly, and just plain wonderful. The only complaint I have is I had run an online quote thing for several companies, and this was one of the ones that popped up. Well, I'm officially insured through this office and I'm still getting emails about how awesome it would be if I signed up with their insurance. Probably just an oversight. read more

Love my insurance company. Always great customer service, if I need anything they answer right away, call me if needed. Reasonable rates not too expensive read more

6 stars for ben lin! to further the asian stereotype, I got in 4 accidents in less than a year...only 1 was my fault though *disclaimer*! Ben was responsive to his cell phone, even late at night when my car got smushed at 930pm in the Nanasan parking lot. I had some issues w/the service team and ben made sure to iron it all out for me. I had just switched for esurance, and there is very little hand holding there. With Ben, he made sure to arrange rental coverage and do as many one-stop-shops for me as possible so that I didn't have to take time off work. read more

I recently purchased homeowners insurance through Ben Lin and he was awesome! He was very knowledgeable, efficient, and friendly and he helped me really understand what I was buying. He also helped my husband and I schedule my engagement ring, which was a nightmare of a process with other companies. If you are looking for a trustworthy insurance agent with a great insurance company, ask for Ben Lin at State Farm! read more

Vincent Do and his team are wonderful. Ben Lin made buying life insurance a breeze and took the time to explain the various options available to me and what would benefit me the most. Working with Ben Lin and the Vincent Do State Farm team continues to be a great experience. They are accessible and really take the time to listen and answer any questions you may have about any of their products. I also decided to open a checking account with them as well. Yes, State Farm has checking--and its convenient and hassle free to set up. If you're looking for insurance, please give Vincent Do State Farm a call. I continue to refer my family and friends to try them out, and they are extremely pleased with the service they receive and refer Vincent's team out to their friends as well! read more

Tim McMurtrie helps with my account and is always helpful and available. Managing my account is always a breeze!

Ben's like a good neighbor and he's always there. Aside from giving great, personalized service, this agency is always quick to respond with questions and answer requests. I would not consider switching my homeowner's policy since I am getting a great price and a great value for the product. Best of all, they will work with you to ensure you are meeting your coverage needs. Just a great, honest agency to purchase your insurance from. read more

These guys are excellent. I don't know much about insurance and all that stuff but they are willing to answer any dumb questions that I throw at them. I have all my stuff insured with them and they take the time to personalize your policy to maximize your coverage. Easy to get a hold of and real easy to talk to, these guys really are like the agents in the "like a good neighbor" commercials. read more

10 STARS! By far the best Insurance Agency I have been with! Ben Lin has helped me with auto insurance & ring insurance. The quality and level of service is OUTSTANDING and I recommend everyone to make the jump to State Farm (specifically to this insurance agent!). read more

Ben Lin helped me to insure my engagement ring. Not only is my premium lower than my original plan with Farmer's, the deductible is lower, and the service is better. Ben was able to process my plan in less than an hour (maybe even a half hour). This was ideal, considering my busy schedule. He was incredibly helpful, professional, and informative. I would definitely recommend him and his team. :) read more

I have been working with Vincent over the years. Not only is he extremely professional, but he treats all my clients like family. I highly recommend using him for all of your insurance needs. read more

Like a good neighbor Ben is always there, he is professional and honest he does not try to pressure you into buy anything you do not need and the knowledge of insurance products is impeccable. I always can trust Ben with all my insurance needs. read more

I've been insured with this agent for years. They were great in the beginning but now they are very sloppy and need to get on top of it. Lately I've been calling every month because my bill keeps changing. Now I'm being charged an extra $40 for not having "multi cars." At first it was on a multi car policy but I called specifically years ago and requested to be my own policy. For years my policy has been on its own. Now Petra said, "they just caught my mailing address to not have been the same household as it was previously," when I've been having renters insurance on my own address since November 2018!!!!!!! They seem cheaper in the beginning probably by giving discounts in the policy that you weren't aware of and then changing it down the road then making excuses for their sloppy incoherent work. Their should be no excuses when you tell somebody something. If you want to deal with calling your agent every month, and he said she saids go ahead and use, but I suggest you have your conversations through email so you have proof. read more

Horrible!!!!! Zero Customer Service!!!! Take my advice don't bother with this guy! The people giving the reviews must be his friends! I wish I could give no star!!!! read more

all stars for Ben Lin!! There is no question that my car/rental insurance super agent has not been able to answer and he is always there to guide me through every embarrassing car mess. battery dead in parking lot to car accidents to locking my keys in a car rental trunk. i don't need a flying pig or talking gecko to convert me to state farm... this awesome service is enough =) read more

Service is great with Vincent and his team. Every time I have a question or concern they are always there to help me. I always feel comfortable reaching out to them for any insurance questions I have. I always recommend them when I have friends looking for a better insurance provider. read more

Awesome! - the boys at Vincent Do Group rock! They are handling my company's business insurance needs and I couldn't be happier!