I have never encountered a veterinary team as genuinely caring and compassionate as MacKay's Animal…read moreHospital. From the moment we walk through the door, my dog is showered with so much love and attention that she immediately rolls onto her back, ready for tummy rubs. I also truly appreciate how respectful the veterinarians are of my cost concerns. They take the time to listen, explain options clearly, and never pressure me into unnecessary treatments. It means a great deal to me that this has been a family-run clinic in Burlington for so many years. Supporting a local, veterinarian-owned practice feels far more meaningful than going to a corporate or franchise clinic owned by non-veterinary investors. I couldn't recommend MacKay's more highly.

Dr McLean went above and beyond on Thanksgiving weekend to help our poor dog Rosie that was in…read morepain. He came down on Sunday evening to the clinic and dispensed pain medicine for her. I can't express how much this meant to our family, how appreciative we are that he did this for Rosie. Thank you from the bottom of my heart Dr McLean! We will be forever grateful for this! Toni Donaldson

We take our kitty here and we love the Cat Clinic! All of the staff are friendly and attentive…read more They are responsive over the phone and quick to return messages. They also have lots of availability for urgent appointments! I wanted to specifically mention Dr. Kornya who is particularly lovely as well as being a cat cardiology expert. Our cat has a heart murmur and he handled the diagnosis process with great sensitivity and care.

Creepy cut her paw and since it is a little wait time get an appointment due to Covid-19 Dr. Emily…read more at The Cat Clinic looked at Creepys wound pics and gave her an antibiotic to help her until she can be seen. Where do you see caring service like this,I am so pleased with this business and the way beyond services they offer .... Bravo folks

I don't even know where to start with my review. it was…read more7:30pm and they close at 8pm, my car was in distress and we were not patients but they welcomed us and took her in right away. I'm blown away by the quick response and the actions that were taking immediately. Dr. Raza was beyond amazing and quickly found the root of our problem! Thank you again! Mogwai and I cannot thank you enough !

The Vet is fantastic. He explains things in layman's terms. He is gentle and compass. My dog,Bear,…read morereally seems to enjoy visiting with this vet. Highly recommended

Top notch front end staff with congenial and expert direct care people. The vets are amazing. Your…read morefur babies will love this placeand so will you.

Do yourself a favour and treat all of your animals to this amazing animal hospital! We have been…read moredoing so for many years with several pets and they are outstanding! All of the Drs. and staff at this hospital are a "cut above"...seriously! Thank you Animal Hospital of Stoney Creek for all of your years of attentive and excellent service! Hank & Marnee Bruneau

Friendly, competent, knowledgable, trustable, cares for my pet ferret, and is aware of this…read morespecialty--exotic species! Thank-you for caring for my ferret.

I have 2 kitties and they have always been extremely well cared for at Brant Animal Clinic. They…read moreare always on time and Dr Tom Yew has very logically and systematically addressed one of my cat's skin/allergy issues. Natasha, the receptionist, is also a true pleasure to deal with. Both Natasha and Dr Tom Yew call us regularly to follow up to see how my cat is doing on her medication and are extremely proactive with advice relating to my cat's care.

I have been going here with my cat for 14yrs and their care has been wonderful. Casper is a rescue…read moreand a very high strung cat who does not handle different people well. They have been patient and gone beyond and above to help with any concerns we 've had. Also before Casper I had a old cat that was leaving us when we brought him in they were so attentive , gave us a very private room that was warm and welcoming to say our goodbyes. All the staff are terrific.

We have dealt with this business for more than 12 years and they have looked after 5 of our cats,…read moreall adopted, and have generally done a good job although the fees are high and keep going higher. We have spent thousands of dollars at this business over the years. Our issue with Eastside started a few days ago when we took our current cat to get her nails trimmed, her first time in for that service. The work was done, the animal was returned to us and lady who did the work informed us that she had noticed on our file that this cat was not up to date with her rabies shot and because of that we would not be able to bring her back for future services until that had been updated. The fee for this shot is apparently over $200 with the tax as the vet has to "examine" her before a shot can be administered so that exam fee inflates the cost. We had this same cat in for treatment twice within the prior 6 weeks and this had never been mentioned and had not prevented her treatment so we asked why the change in policy. She advised us that "its the law". The City of Hamilton Ontario had passed a by-law some 6 years ago requiring rabies shots for all domestic pets, even indoor cats like ours. So we asked why this is now an issue given our recent history. The answer (from the front desk person on duty) was that they had only started enforcing that by-law about 2 1/2 months ago. But remember we had been there after that and nothing was said. So very upsetting and very poor customer service. I'm sure the information could have been delivered differently given our long history with this clinic. We will of course be looking for another clinic to look after our pet. My sense is that the people in charge will not really care about the loss of our business or our dissapointment with how it all ended. This is a very large corporation and individual complaints will not affect their bottom line.

Absolutely devastated by the care, or lack thereof, my puppy received. After being confidently…read moreassured my girl was in the best possible hands she was butchered and almost died. Not one person from this sham of a hospital has reached out to even ask if my puppy survived the unnecessary multiple surgeries thay followed her botched spaying. I am completely disappointed and feel let down by Dr Gabriel. He gave me his word. Everything went wrong and he never bothered to reach out. Shameful

Great staff! Good prices! Great appointment availability. My pets feel comfortable here!read more

Jazz our dog has been going to Tansley Woods for 4-5 years now. Dr. Anne is wonderful... we…read moreweren't sure what was wrong with our dog but soon after Dr. Anne checked her out she suggested dental surgery and after the surgery Jazz has become a different dog so much happier and enjoys her food and treats now.

Dr. Petrowski felt that my dog was "aggressive" because he has anxiety when going to the vet…read more Instead of putting his medical skills into practice and calming my dogs anxiety or putting steps into place to work on this with us, he simply dismissed us a patients and left my dog with a severe knee injury that requires attention. My dog is in pain but that does not seem to matter to petrowski as he may require a bit of extra time and effort. I wouldn't recommend this vet to anyone, ESPECIALLY those with an animal that is larger than 10 lbs as he seems to be afraid of them.