I will be shouting it from the rooftops how wonderful Shalom Israel Tours is, because I wouldn't…read morewant anyone to be deprived of the wonderful experience my family had. From the very beginning to the end of the trip, every single aspect was seamless. Yoel and Shalom are excellent to work with. They provided such a personalized and unique trip experience and they also always responded to my emails right away.
My family of 4 went to Israel for 10 days (My parents, brother and myself) and we did SO much in that time, but at our own pace. Shalom Israel Tours was trustworthy with their planning, recommendations and anticipated each and every need we had. The itinerary met the needs of my family, who didn't want to do hiking and jeeping type things but more of a comprehensive tour of Israel and seeing Jewish Heritage Sites. Shalom Israel Tours tailored our itinerary accordingly and it was AMAZING for everyone. Each member of my family was happy, and we don't all have the same needs or interests but they took that into consideration.
Our guide, Mordechai Weiss was unbelievable. Not only is he a very knowledgable man but he is so kind and warm and patient. He made everyone feel so comfortable and went the extra mile to provide us with a very special experience. He always made sure that we had enough to drink and had as many bathroom breaks as we needed and pointed us to good lunch spots throughout our trip. At the end of the trip when I wasn't feeling well, Mordechai went above and beyond to got me what I needed and made sure that I was ok. He knew everyone wherever we went in Israel and everyone loved him, and he helped us to navigate a place that was foreign to us. Besides being the most knowledgeable guide, Mordechai is the most pleasant person to spend time with and we genuinely miss him. By the end of the trip, we truly felt that Mordechai was part of our family.
I would not look elsewhere when planning a trip to Israel. Shalom Israel Tours is a company that will make your family, friends or whomever you are planning a trip with feel special and like a VIP. It is a family owned business which you can tell because you are not just working with a company, but actual people who care about each detail. They are genuinely nice people and go out of their way to make sure that you have everything you need through the entire trip. Highly recommend! I would give it 10 stars if I could:) My family will never forget this experience and it is thanks to Shalom Israel Tours.