I stayed here for four days their is good and their is bad, the bad they have a free continental…read morebreakfast very minimal 6:30 - 9:30 A.M. went down there to have breakfast at @ 8:00 A.M. it was cold so I can only imagine if I went down there @ 9:00 A.M. they have no microwave to heat up the food...... Low water pressure while taking a shower, No clock radio, Phone in room but no number to call front desk had to use my cell phone, they charge $8.00 a day to park your car but no one can explain why???? we find it's very tacky...the good they do have a pool not heated but fairly warm, they have places to eat nearby, the hotel is very clean I give this hotel a 2 -3 star rating.

I agree with Ellen who posted on March 1. The hotel REEKS of smoke and they are NEED to step up…read moretheir enforcement, I booked for a week, paying over 600 for a 1 week stay and sadly all you can smell is reek in the halls, reek coming from room doors, reek coming through the walls. The other stars are for the hot cookies, pool and breakfast amenities and for the friendly weekday morning staff. I will NEVER book here again however-- they need to get this reek under control.,

I really like staying at this hotel. The staff were friendly and we got our room card quick. The…read morebeds were comfy, as well as the pillows. I had a good breakfast. Waffle machine was broken, though i found a biscuit as an alternative. And it was delicious!

My husband and I are attending a concert in Ft Myers and we planned a little vacation around the…read moreconcert. I did some research for a hotel in the area that would be close to the Hertz Arena and came across this brand new Hilton property that is a great value. Absolutely gorgeous and comfortable rooms! The staff is attentive and welcoming. The location is very convenient. The bed and linen are very comfortable. They have a full hot breakfast during COVID!. The room and the entire property is extremely clean. Free self parking in a well lit parking lot. We plan to stay here again when we are in the area.

We recently rented one of these units located in Fort Myers…read more I'll start with the good, and there is a lot. It's extremely clean. It's modern and well furnished. The bed was good. The tv was a flat screen. No creatures living here. It's quiet and well maintained. Those things make it easy to feel comfortable. The bad? We weren't given our lock code to get in. When we tried to contact management it was next to impossible. We got off our plane at 3:00pm and even though our condo was only 20 minutes from the airport, we never actually got into it until 7:30pm thanks to receiving no call backs from the number to where we made the booking. We weren't given any instructions on how to use anything. We had to guess. We ended up calling a number just to find out how to LOCK THE DOOR so we could leave. The TV was supposed to have netflix. It may well have, but we had no instructions on how to use it. I'm pretty handy with modern technology and couldn't figure it out. We have netflix at home and it works off of our remote. The computer that was provided did not work or then again, maybe there's a trick to getting it to function but we weren't provided with that info. The internet was patchy. Sometimes it works, sometimes it doesn't. Some channels on the tv only work sometimes because of bad reception. The above ground pool outside is pretty old and nasty. It doesn't appear that anyone actually uses it, but it was filled with water. We don't really spend much time staying in so many of these things aren't that important, but those things are advertised as part of their package that we paid for. All in all it's a pretty nice place to stay and it's convenient to anything in and around Fort Myers, Fort Myers Beach, Naples, all the Islands etc. I would recommend this place, but when you make your booking be sure to get all the info. necessary to get things to function and all the contact names and numbers you may need during your stay.

Rented here for 4th July. Good location as in close to the beach, outlets and a Publix. Enough…read morebedding. Stayed in the beach lagoon. 3 bedrooms 1 tv room with futon for bedding. No closets in 2 rooms. 1.5 bath. Only issue was contacting the office and speaking with the receptionist about the AC. At the moment didn't seem to understand how hot it was outside and insisted the AC was fine at 78 in the 2 floor house with 8 ppl. We were all hot all day and a night as well. They seemed to be controlling the AC which is fine but at least met your customers needs. She pushed the terms stating AC is will go 10 degree below outside temp. Which was 80 degrees outside. Besides this issue with the heat the house was good. Clean. Good kitchen. Only a small fridge but manageable. All you need for a kitchen is there. Bathrooms were clean and bedding sheets. Outside never went to or never used the jacuzzi. The beach was too close to pass up.

We travel quite frequently but rarely leave reviews...just never seem motivated to. That said, our…read morestay at Hurricane House compels us to leave one. Both good and bad. We, as Hilton Grand Vacation (HGV) members, can travel freely and stay at numerous properties around the country and the world. Hurricane House works with HGV to allow HGV members to use some of its "condos" when the actual owners choose not to use them. That is how we ended up at Hurricane House during the first few days of September 2021. There are 15 units at Hurricane House and we were given one of the two story units (#6). We were aware that this is an older property but Hilton is pretty good about only offering its members quality accommodations. OK....the good first: Check in was a breeze and the exterior of the property was well maintained. Parking was plentiful and close. Each unit has one spot reserved in the first floor covered garage. First impression upon entering was very good. The first floor was a hallway, great room and kitchen. Furniture was comfortable and "beach themed" and very adequate. First floor flooring is all tile. The kitchen is a bit cramped (two people at a time) but well stocked with all you would need to prepare meals. Appliances are modern and very clean. Upstairs has two very large bedrooms with King beds. The "master" is larger with a totally adequate bathroom and lots of closet space. The smaller king bedroom has an extra sleeping space near the window. Upstairs carpeting is quality "waffle" material that is nice looking and easy on the feet. Both bathrooms have skylights that are a nice touch. Everything upstairs was easy on the eyes, clean and nicely decorated. A stacked compact washer and dryer is upstairs in a closet and works quite well. The pool area was small but nicely kept. Pool water was clean but not crystal clean. There were lots of chairs, tables, lounges and two jacuzzies but we didn't use them. The wood walkway to the beach is well maintained and has a shower, sink with running water (not sure what for) and a knee-level water sprayer to de-sand your feet upon returning. The property has a number of "sand chairs" you can take out to the beach and return when you are done. We didn't use the gas grills but there were, I think, three of them that were clean and ready for use. The beach behind the property is not very wide but the sand is clean. No seaweed events while we were there. Bring flip-flops as the sand can get very hot and the beach has many areas with sharp, crunchy areas of shells of all sizes. Now the bad: Both king mattresses were (for us) way too soft; and for me, at least, it affected my sleep. I cannot remember staying in a hotel or vacation property with mattresses this soft. The A/C thermostat is at the bottom of the stairs and cools the downstairs fine. Upstairs was warm. We cranked it down to 70 to try to cool the upstairs at night but it was still too warm for me. As the outside air temperature cooled, by early morning the bedrooms were comfortable. The refrigerator had no ice maker or even ice trays. An obvious inconvenience. For the guys, the most serious problem was the TV. We had planned to watch a number of NCAA football games. Both bedrooms have TVs but we did not use them. All TVs have DVD players (but not Blu-Ray). The living room has an LG flat screen TV of about 40 inches. The TV was older but fine; the cable service is just awful. There was no High Definition (720 or 1080p) service at all. And many people do not realize that Standard Definition (480p) TV looks worse on an HDTV than on an old CRT TV. There were no instructions on what the channel lineup was or how to find it (we eventually did). The TV and the Infinity cable box remotes were odd, old and difficult to figure out. All in all a very old school, unsatisfying experience. The last time I had this problem was in 2007 in Hawaii. Never thought I'd see it again. If you do not plan on watching TV, disregard this part. Overall I'd give our five day experience a C+ rating. Fix the TV, Ice and A/C issues and it would be close to an A.

The Hurricane House is by far the best place on Sanibel ! Staff is exceptional -from Leo in…read moreMaintenance to Angela as Manager. The Housekeeping staff does a wonderful jobs in the units !! This property is just great !!!

It's our third year in a row to come back to this beautiful view with the seashell Walking Beach…read more. we love the house that we rent it has a great kitchen. Because I am a macro Gourmet cook the kitchen is as important as well as the surroundings. It has a partially covered deck and an open deck looking out to the Gulf.. the grounds are beautifully landscaped including Jasmine, hibiscus, bougainvillea.. shuffleboard sea kayaks adultpool plus a separate children's pool.. it is dog friendly.. we love it here..

I have came here every year for the past 8 years and have never had a bug problem but this year…read morethere are flying ants all over the walls, they fly on the beds and crawl on the sheets. Also there are dead worms everywhere! I went to management and told them what was going on and showed them pictures and they said don't leave doors open (which I haven't) and I asked for bug spray and they said they didn't have any so I had to go to the store and buy it myself. They just shrugged it off like it was nothing. Other than the bug situation everything else was nice.

Spent four days at this lovely villa. Clean, comfortable and a friendly staff. Would recommend.read more