Love the management and staff at villa risa. i've been living at Villa Risa for at least 16 years. Every few years I leave a review I want to see good people to look at this place in a good way as we have some great neighbors. I was shocked to read a review that was just posted by someone who I do not know. I'm sort of taken back because I have had nothing but total respect from and to the management here and at their corporate office. As the years go by, I cherish this place even more I can sincerely state that every maintenance request I've ever made was dealt with properly and I was a comment made about a former maintenance superintendent. I'm only gonna say first about mr T, I know this guy real well and for somebody to say they were threatened by him. I would say there's something screwy about that comment, T is a credit to the community in so many ways you would not even know. As maintenance supervisor here at Villa Risa for many years I will note that he has been gone for a year working at another property so to say that he is rude and intimidating nonsense. And again to feel threatened by T ,that is absolute nonsense. as for our manager Callie I have watched her and interacted with her since she started working here, and found her always to be a capable property manager, sensitive to people's issues and also firm when she has to be because over the years we've had some nuckleheads living here. The last thing in the world that I believe she would do would be to drive somebody out of here, I would say to many the one reason people come and move out is because they're in life-changing situations or their young people dealing with the economy, as this is a premier location so to make or infer that she is making people leave this place of 300 apartments is nonsense. I don't know why somebody would make these statements but for whatever it's worth whoever wrote that should thank they're lucky stars that they're living here and to make rash judgments against somebody to say they should be fired as a 16 year resident I would say there's nobody that I met here that should be fired. We're lucky to have the people we have now and I'm gonna try to stay here as long as I can and again our friend that starts in T has not worked at villa risa in over a year and he has more than a 30 year reputation working for this company that owns all these properties so that's my statement. My name is Frank July 24, 2026. read more

Really nice people & a great place to live, management is very friendly, kind, and thorough which gives you peace of mind- the complex is located in a safe and quiet area in a great location, units are really beautiful with up to date appliances, high ceilings, plus very recent build apartment buildings, great place to live and couldn't recommend it enough read more

The Management and maintenance team at Villa Risa Apartments is top notch. Living there for 3.5 years I rarely had any issues, but when one did arise it was addressed quickly and efficiently. I would recommend this living space to anyone looking for a quiet area with beautiful landscaping and an excellent team running the show! read more

If you have a perfect rental history, make 4x the monthly rent, have one applicant with excellent credit and one with okay credit, but one of you is black, you will be denied with little reason given. I put in my application first, and my black partner put hers in- they never even ran any of my credit or background check. We were denied immediately, and while they said it was due to a negative mark on her credit (a couple hundred dollars she is still paying off from affirm), I believe the issue was more likely due to her skin being a little darker on her ID read more

Loved living there. Great property managers and staff. All of them super friendly and approachable.Loved living there. Great property managers and staff. All of them super friendly and approachable.Loved living there! The property managers and staff were all fantastic. They were always super friendly and easy to talk to. Plus, there was so much storage space, which was amazing. Highly recommend it! read more

Don't expect your deposit back. Don't expect much communication from management. During COVID the only thing they told us was the common areas would be closed. Would've been nice if they checked in to see if we were still going to pay rent. They'll act like they care to get you to sign a lease, then you're nothing but a rental payment to them. Don't expect to be told the truth after your move out inspection. They told us our apartment looked great and all that had to be done was have the oven cleaned. Then they charged us for 7 hours of cleaning. I wish I could say I was surprised. Another shady apartment complex that takes advantage of residents. 2 stars because there's ample parking. Overall it's better than most complexes in Chico simply because it's newer and not near the college. But be prepared to pay for it and to get screwed when you move out. read more

The maintenance is awesome but the on site management is far from. They raised the rent to the maximum legally allowed after the Campfire, and also added a water charge. When we moved out they charged us over $200 over our deposit when we moved and ignored our requests for an invoice from the work done, to justify this amount and why our deposit was depleted. All they said was that if we did not pay within 15 days our names would go to collections and our credit score would be negatively affected. They also did not offer a pre-move out inspection. read more

(Posting this review on yelp because they removed it from google )Office management both manager and assistant are both lazy and unhelpful, and rude. Lots of crime from gas theft, catalytic converter theft, stuff stolen off porches, car break ins, peeping toms etc. management blows it off and makes excuses. Supposed to have security and pay for that in rent but the security only goes by half of the apartments and it's about a 45 second security run. It's sad because the place used to be wonderful when Kate was managing. I've lived here for 8 years and since the most recent set of management has come it's been nothing but downhill. No pride whatsoever in this complex. Management acts as if you're a pain in the ass when they have to do their job for you. Maintenance man is creepy and rude. Run while you can! read more

Owners/proprietors are not supposed to be able to remove bad reviews, but mine and several others seem to be missing. Interesting. please note, the positive reviews are mostly old. I doubt anyone who has interacted with the current management would have much positive to say. Callie is absolutely vile, and will respond to any complaint with rudeness, and by raising your already outrageously high rent. seriously, immediately after complaining about the way she treated me, $50/month rent increase. (I asked my neighbors- it was just me, not a universal rent increase.) Petty, unprofessional and poor management skills. I would look elsewhere if you don't want a place you'll immediately regret moving into. Oh, and did I mention the roaches? read more

Prices for a one bedroom are $1230. They give us a call telling us to worry about our trash bags outside when they were out there less than 24 hours. When they have other problems to worry about such as the neighbor who stinks up the whole block of marijuana. The management team does not know how to handle communication, they will hang up on you in the middle of a discussion. When COVID happened they did not understand that jobs were lost and payments would be late. Make sure you READ the contract before signing. They're taking all of our deposit. MAKE SURE YOU GET NEW BLINDS. I have a 9 month old who's starting to walk and by CALIFORNIA law there has to be cordless BLINDS. I'm which the apartment REFUSES to install them. read more

I was with Villa Risa for 2 years and would have stayed longer if I wasn't moving out of state. Kate and Ryan in the office have only been helpful, friendly and warm any time I've been in the office or had issues with my apartment. Tony in maintenance is always helpful as well, and has some great stories if you ever get the chance to visit with him. The apartments are beautiful, quiet, and well maintained with high end finishes. I never had a problem with security, but I didn't keep anything on my porch either. While I was there, I did hear of car break ins and theft and do wish there were more security cameras and just one more lock to the front door. As far as the security deposit goes, I got almost the whole amount back minus a small charge for painting around the toilet that they do for sanitary reasons and charge every tenant for. (Side-note: my dad and I probably cleaned for 3 days and did a lot of detail work with getting rid of hard water stains.) I removed a star because of the excessive list of requirements for cleaning. Some of it is to be expected, but to have to clean both the inside and outside of the windows on a 2nd floor apartment and hand wash glass light fixtures with tall ceilings seems a bit much. And if you felt unsafe or didn't want to clean it's a $33-35/hr charge for any cleaning that has to be done when you move out. read more

The maintenance team is terrific. Every time we had a problem they did their best to come by and fix it. They are the heart and soul of this place. I had the same experience with another MWS property I rented in college. The inside design of the apartments are lovely and the landscaping crew keeps the outside neat. My 2 star review is because of 2 major issues I have with ownership and management. The management is very kind when speaking to them in person. However, after the Camp Fire the city of Chico placed an ordinance to cap rent hikes at 10% because of the obvious housing shortage that followed. Shortly after the law had passed, Villa Risa raised their rent the full 10% and then skirted the law by adding additional charges for water etc. that were never required before the fire. I believe in the free market, but let's be honest, this rent hike was an attempt to take advantage of the multitudes of people (many young families and elderly) who they knew had no other alternative for housing. Residents had no place else to go and a LOT of people were looking to find any place to live in Butte County. My other issue is that they charged us over $1,000 for move out costs. I have two young kids and a small dog so I understand that the place was going to need some new blinds and a few other things. But on top of all the normal charges expected, they added $425 dollars to reseal the floors in all three rooms due to pet urine (My dog is house broken and is not even allowed In 2 of the rooms + there was a previous resident who probably had a dog). We asked to see a breakdown of the charges, considering they also said the carpet needed to be replaced due to age. They ignored our request for details even though California civil code allows for tenants to receive that information. Having these requests ignored felt insulting because they knew we would never follow up in small claims court. Other Pros: spacious patios and lots of parking. Other Cons: My car was broken into and the person was caught by police because of a watchful neighbor. It was reported to management yet no additional security was provided in the parking lot. read more

I have lived in the Villa Risa apartments for the past 6 years. I love it here because of the attention that the property manager Ryan and his assistant the property maintenance supervisor Tony give to the details of renter satisfaction. All of there staff are friendly and very capable. I have never had an issue unresolved. I enjoy the grounds which are meticulously maintained. The place is so well built my electric expense is amazingly low. After living in New York City apartments for more than 15 years landing in Chico Villa Risa is an amazing treat. There is no better place anywhere in this region. I spent a year looking before I came upon the villa risa new development and never left. My biggest issue and its not a Villa Risa issue is that for some reason we are at the end of the postal delivery route and get mail very late sometimes in the dark so that is odd for me. If you are seeking a clean, easy living place to spend a short time or a place to live at until something better comes along. Check out Villa Risa and you might never want to leave. Frank Covich resident 6 years. read more

These apartments for the most part are clean. But the management is horrible! And when it's time to move out.... well best of luck to you... They treat their tenets so bad. I lived there for ten months. When it was time to move out we followed along with the cleaning instructions which was absolutely absurd. They expected us three young girls that had an upstairs apartment to take apart windows and clean the outside of the window so basically hanging out the window... when we did a walk though the apartment manger said the apartment looked great and very clean and that we should be getting most of our security deposit backs. Well that was not the case... our security deposit was 600 and we only got back 170... The apartment complex it's self is fine but that management is horrible. I would suggest looking else where. So when it's time to move out you don't run into the same issue I did. read more

Hands down, Villa Risa is the cleanest and well-kept apartment I've rented, and this is mostly due to the staff, who are: 1. Timely. Within a day of my call, the maintenance staff fixed a sprinkler that was spraying my car in the carport area. Within 15 minutes of my call, Clyde changed my lightbulb in my bathroom. 2. Community-oriented. They send out flyers for events within the apartment complex. For example, during the winter holiday, they host a party, complete with complimentary appetizers, drinks, and chance to win prizes through a raffle! There is even a horse-drawn carriage which circles around for tenants to take turns riding inside. What's great is that they host other raffles for Thanksgiving and Easter to give residents a big turkey and easter basket, respectively. 3. Trustworthy. Twice when there was a delivery which needed a signature, and I wasn't present at my unit, the staff would call me and ask how to proceed with the packages. I trusted them each time to have them drop off the package inside my unit. 4. Detail-oriented. They regularly upkeep the lawns, gym, pool, sidewalks, main office, and just about every nook and cranny in the complex! I've been here for ~10 months, and I haven't experienced any problems. I highly recommend this place if you're willing to to pay $900+ monthly rent on the north side of Chico. Pro tips: 1. You get a $50 one-time discount if you recommend a friend who ends up moving here. Just make sure you give the new friend your unit number to get the discount. 2. 90 days after your initial move-in date, you can qualify for a $35 monthly discount off rent if you're in the medical or educational professions. Just show your pay stub. 3. If you turn in your rent check before the 1st of each month, your name gets automatically entered into a monthly raffle. 4. After the first 6 months, your lease converts to a month-by-month one. read more

These are nice apartments! I've had some problems with the office staff -- it seems there's a quite a bit of turnover in there so often times they're new and haven't had the experience or been trained fully. But Ryan, the manager, is a rockstar! read more

We had an extremely negative experience. We moved here because for the amount we felt like we were going to be living nicely and calmly. We rented a two bedroom and lived here for less than 6 months. We chose a dog friendly apartment due to having two large dogs. Our impression of the apartment was that it was nice. We lived in front of the dog run which we felt that it would be beneficial. We stopped taking our dogs there because some dogs were not friendly, just some dogs don't like large dogs, any who the dog runs there do not have grass they have some sort of sand so when it gets wet it stinks and it gets super muddy. We used the dog run twice or three times and would just walk over to the dog park From the beginning, 3rd night we moved in we had issues. During our duration of living here we called management numerous times and got no response, we would call the after hour line and we would leave clear voicemails and had our call returned once the following day from the numerous times we would leave voicemails. We called law enforcement numerous times and they responded quickly and efficiently. We were extremely unhappy. Management could improve one in particular. She was rude and unprofessional that we felt uncomfortable so we dealt with only Ryan she had some improvement after filing a complaint. We left here because of the issues surrounding our apartment these people were in violation of the lease and management would almost run around the bush with us when explaining lease violations (I know there are laws that protect a person when living there longer). Our apartment reeked of marijuana all the time we were fed up of having to air out our apartment all the time and staying up to air it out. Our laundry room reeked, our items reeked. It was that strong. As government employee we couldn't live with the smell we were extremely upset and irate about the situation. We of course attempted to make contact with them and never once did they respond. However there were other things happening that also led to calling law enforcement weekly. Now for the move out part. They want you to clean the windows inside and out accomplishing this on the second story is dangerous so we skipped cleaning the windows from the outside and only cleaned them from inside. We spent in total 10 hours cleaning maybe a little more within two days. We felt that we did a really good job as it isn't our first time having to do a white glove clean. We got charged a little over of $600 to move out. We lived here roughly 4 months. It is ridiculous for what you get charged for, some examples we got charged for two bent blinds a total of $28 never saw the bent blinds because we barely touched them but okay the painting for 4 hours around $120 not sure what took 4 hours to paint there was a little scruff on a corner but I'm sure they could've done it within an hour max we had wall paintingsbut yes it something you can look forward to. We had negative experience here and maybe it was the apartment they put us in but once we moved out we felt relieved of not having to call law enforcement several times a week. We wish the next tenants lots of luck! read more

I would give the complex 1 star for being clean, allowing large dogs, and the apartments being in pretty good condition. We only lived in our apartment for one month in between houses so you would think we would not have any issues. First our carpet was absolutely disgusting, there was black dog hairs all over it and stuck to some of the walls in the apartment, (our dog was pure white). We only discovered this when they kept appearing all over our toddler. I went to the office to complain and offer the manager or assistant manager to come take a look at the carpet. I was asked if I would like to have it re-cleaned, but since we would be moving out in such a short time I asked if instead we could just not pay the fee to clean it when we moved out. I waited and did not hear anything back from either one of them. The lack of response led me to assume that this would be granted since it was a reasonable offer. If I had been told they would only re-clean it for free that day I would have accepted this, but I wasn't told this until after they charged me to clean the carpet when we moved out. Extremely poor communication for their benefit. After we moved out we hired someone to come clean the apartment even though we'd lived there a month and hardly cooked or used the place. Then the day we did our walk through I showed the assistant manager several black dog hairs that were still on the carpet despite us vacuuming several times while we stayed there. She said she wasn't sure about us paying for the cleaning as it was not up to them it was up to the management company for all the apartments. This statement turned out to be a lie. We were charged the $60 by Villa Risa, as the manager stated to me himself "because the carpets have to be clean for the next person" obviously, but they were not cleaned properly for us, so we shouldn't have to be penalized. Next issue: our apartment was spotless, but nonetheless they had their cleaners come in for an hour of "touch-up". This is a tiny one bedroom apartment. Fine we were willing to pay that figuring they'd find something to charge us for, but then when we got less than half of our deposit back I was furious. We were also charged another week of rent totaling $237. Let me explain the scam they pulled on us for this weeks worth of rent. We put in our notice to move out and do our walk through on the 22nd, this was 30 days from our notice. The Villa Risa manager and the assistant manager both told us we had our lease through the 30th, because their "one-month" leases have to start on the 1st of the next month and we moved in the middle of the previous month. This seems ridiculous, but fine. So we were fine paying and moving out the 30th, but we were also told if someone were to re-rent the apartment sooner than we would not have to pay the entire month. Great, they re-rented it to someone to start their lease on the 30th. So this gives the apartment complex a 1 week turnaround (which is their stated minimum) so that is the earliest someone could possibly move-in. Also, ridiculous, but fine. So I called when we got charged for this week of rent (for their turnaround, that they would always have an apartment open for and not receive rent) because to any rational person this makes no sense and is completely ripping us off. Basically both the manager and assistant gave me the run around and basically did not care EVEN after the manager admitted that if we'd moved out the 30th, they would eat a week of rent as they always do before being able to re-rent the apt!! I hung up, clearly I wasn't getting anywhere. I want to warn anyone willing to pay the extremely high rent to live here to basically kiss your deposit goodbye the day you move in, because they'll find a way to keep most if not all of it. read more

I lived in Villa Risa for two years and absolutely loved it. The apartments are impeccably clean upon move in (the one downside: this means they need to be impeccably clean upon move out otherwise that comes out of your deposit), maintenance and staff are incredibly friendly, helpful, and timely, and the apartments really are beautiful. I called the front desk multiple times for any issue that I had and they were usually fixed within the same day. I had to leave the area when I graduated from grad school, but wished I could have taken this apartment with me. Really a wonderful place to live. read more

I've lived in these apartments for a few months now and I have not one bad thing to say. The apartments are amazing the grounds are always kept up and beautiful, the pool is clean along as the gym. The office staff is so helpful and so sweet with the bbqs and free ice cream. It's a great place to be. read more

My husband and I lived here for 18 months including an apartment change the last two months to a pet friendly apartment. We have received excellent service from everyone in the office, including a reasonable refund after cleaning between apartments. Service calls were promptly answered. We rented the clubhouse for an event and, again, the staff really helped make the night a success. In fact, above and beyond the call of duty, they helped me out of a bind when I forgot my photo ID on a trip to Tampa Bay. They went in to the apartment at my request and overnighted my driver's license to me in Florida for my trip home. Thanks Kate, Leo and all the gang. read more

Ryan, the property manager, and his family are very nice. Tony, the maintenance guy is great, even though he likes the Dodgers. It has been a nice place to live for 40 months. Kate does a great job with snacks in the lobby. The pool is clean, and the work out room is great. If you need to be on this end of town, I recommend it. read more

Ryan is the best apartment manager that I have experienced. About a year, maybe two, ago Ryan was promoted to corporate office. Well deserved. Toney, the primary maintenance person, takes first place at being the most efficient maintenance person in Chico. Immediate response from Toney. Regardless of any work, Toney is there immediately, gets the job done, and makes sure there is a contact number if there is something else occurs related to the initial problem. Toney even is there immediately on any holiday including Christmas! Now that is perfect maintenance service of any apartment complex that I have lived - and I have lived in homes in nearly every nation of the world. read more

A very lovely apartment complex especially for a small family. There is a nice park near the swimming pool and there is a bigger park that is across the street! Very convenient. However, the only thing I dislike is the lack of sun that comes into the apartment itself. read more

Nicest apartments in Chico, but the people running it can get quite annoying if you have a pet or do anything they dont like. Be warned, if you want your deposit back plan on spending at least 10-15 man hours cleaning. They come in with a black light and white gloves to see how well you cleaned and if they don't like it then they start taking away your money. I also can't believe they ripped up the grass in the dog parks and put in sand, my dog got so dirty playing in it that we topped bringing him there.The only other complaint I had was the location, way to far for my needs. read more

For the first two years I lived here it was wonderful! In the last year or so it has gone way down! The grounds are only kept up at the entrance. Garbage overflows in the garbage bins 5 out of 7 days. Spider webs all over the outside lights. Stairs going up to the upper units are filthy! And the theft is rampant!!!!! We have had so many things stolen from out front deck, which is touted as a "living space"! And management just turns a deaf ear to the complaints. Partying is rampant and goes virtually unnoticed. What happened to the "security" part of our rent goes to? read more

New apartments so they are nice inside but staff is rude and will screw you over on your deposit. In our move-out walk through we were told everything looked great which we expected being that we spent 4 days cleaning an apartment we had lived in for only a year. We then were told their cleaning fees were more than our deposit but they will cut us a deal and not charge us. The place was in perfect condition. We were warned by two different previous villa risa residents that this would happen. There are plenty of other nice apartments in Chico- I do not recommend this complex. read more

I absolutely LOVED living at Villa Risa. Sadly, I am moving tomorrow due to relocation. The staff is amazing and attentive, great gym and pool area, and the apartments are high quality and cozy. I truly felt at home living here and I'm going to miss it so much! Highly recommend anyone to live here! read more

Nice apartments if you're willing to pay a little extra ($900+). Floor plans are top notch as well as the appliances and interior materials (counters, carpets, doors, etc.) read more

I lived at Villa Risa for over 2 years. I went from a 1 bdrm to a 2 bdrm. Very nice complex, fantastic units, very pet accommodating. But here's what makes them a 1 Star. When I moved to the 2 bdrm I was out of my 1 bdrm on a Monday and they had someone moving in on Friday, my point is the unit was left immaculate and they didn't have to do any repairs or extra cleaning. The 2 bdrm I moved into was horrible. The paint job was rushed and patchy, I had a bathroom door for 2 months that had been chewed and destroyed by previous owners dog. There was also a giant yellow pee stain in the guest bathroom on the linoleum that the said they wouldn't be replacing (I just had to cover it with a mat). When I moved out of this unit we did the final walk through and key turn in on the 12th of the month (I no longer had access to my unit after this date, but already paid for the entire month).... I was assured I'd receive a pro rated amount with my deposit. I left this apartment turn key as well. The only repair was a cracked tile that was cracked when I moved into the unit and they had that fixed before I had all my things out of the apartment on the 12th. During the walk through I was assured I'd have a return and they would contact me. I was called on a Sunday to come pick up my deposit and papers. When I got there I was handed an invoice saying I owed them 154$ but that they would write it off.... the "manager" wasn't available until the following Thursday. I was expecting a check between 1,500-1,800$. Listed were things like blinds repair, the address for that receipt was an apartment at Villa Risa, also tagged was a invoice for 4 house keepers at 29$ an hour for 8 hours each. When I asked how that's possible she said it's because they bring and pay for their own supplies.... also they charged for another carpet cleaning... I turned in a receipt for carpet cleaning days before I moved out. If you have any repairs it takes weeks if not months for a proper repair. Do not expect them to be honest, very mis leading. Ryan scammed the deposit away from my family. Made for hard times after moving. Do not recommend if ever plan on moving out. read more

I have lived at Villa Risa since phase 1 opened and the pool wasn't even done. This is by far the most courteous, helpful, attentive, caring staff I have ever had in any apartment I have ever lived in! Ryan and Kate are class acts, the maintenance staff is superb (especially Tony) and the management throws us Christmas parties, summer bbqs, and even ice cream parties. The office is always decorated in whatever theme is coming up (holidays, school starting, etc.) and they even have raffles for real prizes. I have never heard any neighbor in any of the buildings complain about the staff being anything BUT nice. It's the best complex in Chico in my opinion! DD read more

I'm happy to write a review for Villa Risa. I lived there 5 years, and was hoping to stay indefinitely. But if there's one negative about this great place it's the rent increases, so let's get this on the table. Every August, I got an increase, not bad for the first few years, but in year 5, there was a hefty increase, and I was over $1200 with two small animals. So I reluctantly moved. Everything else is a positive. Ryan, Tony and others at the office were just terrific, very personable, I'll miss them. I had the greatest neighbors for 4 1/2 out of the 5 years, but they all left also with the last increase. So you can expect turn-over if rents continue to rise. The place was quiet, friendly, well maintained. When I moved out, I was told that after three years occupancy I don't need to putty holes or worry about repainting because they will be repainting anyway. I wasn't able to complete all the cleaning, but I still got back 3/4 of my initial deposit which was very reasonable considering I wasn't able to complete all of my end of the cleaning. So yes, it's a great place; we have good memories. And because we do, I gave it 5 stars in spite of having to move because of the rent increase. read more

I gotta say: This is an EXCELLENT property - very well designed and maintained But even better than the property is the staff - they are always quick to resolve the occasional technical difficulty. Plus, they are genuinely nice people, fun to visit with and they have occasionally hosted holiday/social events for the residents which have always been a blast! I cannot say enough nice things about how they care for the residents here. We have been here over 3 years and have been extremely pleased with our decision. If you have a family, this is the place you want to be! Some specific things we love about the property itself: The Room sizes (especially the Master) are very comfortable. The patio is large enough to comfortably have a BBQ and patio set. The tile flooring, counter tops, and cabinets are VERY nice - not the typical Apartment dressings! The sound insulation seems to be much more effective than i've experienced at other apartments. The landscaping is beautiful with so much grass! The common areas are very well maintained and provide lots of play area for the children. Plus, Shasta School and Degarmo Park is right across the street I could go on and on - point being: give them a visit! :-) read more