My wife and I stayed here with another couple. The experience has been outstanding. The food is…read moreexcellent and the service friendly. We will definitely be back for more! Try the house wine and enjoy a bottle on the patio with excellent views!!

This is our third night here at Tenuta Lupinari and it is lovely. A beautiful place to relax and…read moreenjoy Tuscany. This family owned property has a variety of options for lodging, their own wine and olive oil from their vineyard and grove and close access to many beautiful towns to explore. The meals are delicious, the family is so gracious and I cannot say enough good things about it. We are staying in a room (they have apartments for larger families) and it is spacious and very comfortable. Stop here on your travels, you will not regret it.

If you are looking for a Tuscan holiday in blissful surroundings, a pool to relax by if it's too…read morehot or a hot tub just to enjoy, this ticks every box. If you enjoy country living with beautiful scenery this is a must.

My wife and I have just returned home from our second holiday at Villa Centopino - we had a…read morefortnight there both last year and this. What can I say? Overall it's probably the most relaxing, enjoyable and restful place I've ever been to on holiday. The setting is stunning, surrounded as it is by breathtaking views of the Tuscan hills - all the more enjoyable for watching tremendous thunderstorms traversing the countryside on the other side of the valley from the comfort of Centopino's patio - while we didn't get a drop of rain. The villa is very comfortable with everything you'll need to make your stay as convenient and restful as possible - and you must experience at least one sunset from the hot-tub - it's beautiful. If you want to start the day with something to get the heart pumping, simply jump in the pool - you'll instantly know what I mean. It has to be acknowledged that the villa is fairly remote and a car is probably a must. That said, for days when you really don't want to drive anywhere, there are some beautiful walks to be had from the villa - not least around the villa's own garden, olive grove and surrounding fields. When you fancy a drive then Volterra, Siena, San Gimignano, Florence, Pisa - the whole of Tuscany is within reach and even places like Montepulciano are do-able. It used to be the case that if you wanted to eat out in the evening then you had to drive over to somewhere like Radicondoli (to La Pergola - superb) or elsewhere for dinner. Not any more. The newly opened Diavolo Rosso, run by Stefano and his charming wife, is fantastic. Their hospitality is exceeded only by the quality of the food - their peppered steak is mouthwateringly tender and full of flavour and their Cinta Senese is Tuscany on a plate. And it's literally 2 minutes from the villa down the road towards Castelnuovo. Stefano regularly has friends dropping in for dinner - get into a conversation with them over a glass or two of the local vino (and maybe, as we were lucky enough to, meet the guy who actually produces it), share their locally produced cheeses and meats, and the evening just evaporates in a way that typifies the appeal of Italian hospitality and 'la dolce vita' that keeps us going back time and again. But the real jewel in the crown of Centopino is undoubtedly the owners, Gina and Franco. It's difficult to overstate the warmth of the welcome they give you. The fridge full of basics on arrival, the almost daily gifts of wine, eggs, cakes (baked by Gina - will you marry me?) etc. Nothing is too much trouble for them because, quite simply, they care passionately about where they live and they want to share everything about it with their guests. (And if, as we did this year, you have any little difficulties - in our case dental problems - they're a God-send with their local knowledge and contacts.) I could go on - but you've probably got the gist by now. Will we go back? Does il papa have a balcony?

STAY AWAY FROM THIS PLACE!!!!!!!!!!! This is very bad…read morecompany to deal with. We reserved an apt . from them and when we got there to the apt. there was a problem with the ac so we called the company at 5pm, and were told that the owner would come and fix the problem. We went out to dinner and we returned the ac was still not fixed around 930pm. We called the after hours emergency number and spoke with the lady, she said that the owner would go the next day to fix. By that time all the electricity was out so we called back, the lady said the owner would go out the next day. Needless to stay we could not stay in a room with out ac or electricity, so we had find another hotel at 10pm. We found one and moved all our stuff to new place. I emailed the co. no response, I emailed booking.com and informed then. 1 hour later booking.com says that we were a no show so they are going to charge me a cancellation fee. I have emailed think florence and no response. Now I will have to deal with my cc co. Very bad business practice.

Very small (up 2 flights from the Hotel Duomo and separate ). Very helpful staff. Clean modern…read morerooms...I think 5 in all. Lovely location. Seems to be owned and staffed by young enthusiastic persons. The breakfast is a 5€ coupon one purchases at the desk. Could be worse! Only reason for not 5 star,s were the recommended eateries. Solid but uninteresting food.

It is sad to see the negative experiences that people apparently had as our experience so far has…read morebeen remarkably positive. We have special needs due to our daughter's cardiac health. We found an attractive apartment (Pomona) through Windows that has the A/C and bath that she has to have. It also is at a super location, a stone's throw from Ponte Vecchio. We needed to buy exercise equipment for her that had to be delivered and set up before we arrived. We were able to order on-line and then everything almost fell through because of parking issues on our street. Barbara and Jennifer at Windows were super helpful in getting this problem worked out. They also arranged for an associate to shop for groceries for us before arrival. Naturally, there was an extra charge for his time but it was so helpful to have the apartment stocked when we moved in. Basically, their attitude throughout has been "how can we help?" One notation: Yes, the handoff when you arrive can be a source of problems -- and didn't work perfectly for us either. This happens with other companies as well -- not that it should. Our solution is to spend our first night at a hotel so that any move in glitches can be solved without distress the following day.

absolutely horrible, dirty, smelly apartment called Mignon. Key to front door was an issue, hot…read morewater stopped, nobody seemed to care. Place was absolutely awful as well as the responses from both the local representative and the agency.

We arrived in Italy in a heat wave and spent a delightful week in a house in Val D'Orcia before…read morearriving to stay in two yurts at La Prugnola. We slightly dreaded the transition to camping, and felt we'd done things in the wrong order. We couldn't have been more wrong. The yurts have been recently shipped from Mongolia and are painted like gypsy caravans. Ours had 90 wooden spokes and was truly beautiful, especially at night. It had the most comfortable of beds, a day bed/sofa, and good hanging and cupboard space. Each yurt has its very own clean and well appointed bathroom, and you can hire a small fridge. The yurts are situated high above sea level and catch the breeze coming off the sea. In the evening they cool quicker than the buildings. There is a wonderful view of the sunset from the communal cooking area. Overall we found he yurts to be MORE luxurious than the house had been. And best of all were the breakfasts provided by La Prugnola - delicious fruit, salami and cold meats, heavenly bruschetta made by Sylvia, and coffee on tap. Marina and her sister couldn't not have been more helpful, and told us about places to swim, eat and visit. While here we visited Florence by train (only advisable if you set off early unlike us!) and Elba by boat and had many memorable swims. Too much to do in one week. We shall be back! Can't recommend highly enough.