This hotel is exceptional! The staff is incredible. From the moment we arrived until we pulled away, they consistently delivered excellent service. Whether it was assisting with dinner reservations, directions, point of interests to visiting, they were on it with pleasure. The breakfast room is delightful as were the two gentlemen there working in the morning. The restaurant is beautiful and it is clear the people working there really want guests to have a great experience. We certainly did and can't wait to return! Thank you! Joan and Ted Grossman read more

We loved this beautiful, historic hotel. From our spacious, immaculate room with a private terrace overlooking a charming, walled garden, to the great location, to the excellent food and unparalleled service, our entire stay was perfect. The staff was so genuinely warm and welcoming to us. They were helpful, kind, accommodating, and gracious at every turn. It was hands down the best treatment we've received at home or abroad and put the other Forbes Five Star, AAA Five Diamond resorts we've stayed at to shame. We highly recommend it and will stay here again on our next visit to Lyon. read more

Beautiful property, outstanding service by the entire staff, clean room and bathroom.

Great Location, Amazing Pool and view. Super outdoor space for seating by the pool. We had 2x Deluxe rooms with amazing private terrace space... Rooms were spacious and meticulously clean. Great staff all the way from bell service to front desk, concierge, room cleaning, service staff. Food by the poolside was delicious. We had omelets 2 days in a row at breakfast, they were textbook, really one of the best I had. Negatives: Furniture in the rooms are outdated. Toilet is separate from Main Bathroom / Shower. Feels cramped. Wifi Spotty at times, especially in the room. read more

This is the nicest hotel we stayed at in all of France. It is curated perfectly, the staff is perfect, our room and garden were perfect, the food was perfect.....however the WiFi was terrible. Regardless if you are coming to Lyon do yourself a favor and stay at the historically interesting and did I say perfect little hotel??? read more

Definitely not Relais and Chateau service or quality. Despite multiple requests far in advance for best view, we were given a room with a small window in the corner. Dinner was one of the worst we have ever had. Main dish was gelatinous fish "soup" so dense it was edible with a fork and desert described as a crumble was panacotta with a few crumbs sprinkled on top. Went away hungry and very disappointed. read more

The hotel is beautiful and our room had a phenomenal view of the city. But most importantly, the entire staff could not have been more helpful and nice. From check in we were greeted with a lovely juice on the Terrance and then a brief orientation on the hotel and then our room. Given we were traveling back to the US after our stay in Lyon, the concierge arranged our PCR tests as we were certainly out of our element in trying to figure out where to go for this. They were so helpful in arranging cars and printing documents for us. The pool deck is awesome too! read more

We loved staying here. The accommodations were upscale, clean, and comfortable. The breakfast was amazing. The location is perfect for exploring the old town of Lyon. One word of caution - the WiFi code does not have a password so Apple devices will not accept it. read more

The staff, the hotel, the spa, the amenities are all top notch. The value is exceptional.

I will NEVER recommend or come to this snobby restaurant again!! My boyfriend made reservations at this restaurant from the United States to surprise me for my special birthday. He is from Lyon and he called and confirmed the reservation once we arrived in Lyon. We paid for a taxi to take us to the restaurant. We dressed up very nice to go for my special dinner. Once we arrived (masks on) we were asked for our vaccination cards. We were vaccinated with the Pfizer vaccine but were never instructed to bring our passports or vaccination cards nor it this time is it a requirement to have them to eat at a restaurant at this time. We have been in many restaurants this week and never have been asked for our vaccination cards and the requirements by the government to have your vaccine to go to restaurants currently does not start until August 9. Today s August 2!! We nicely informed them that they should have informed us that they require the vaccine card especially since it is not required by law yet. They basically said "too bad you can't eat here without the card. We had the proof of our negative Covid tests that were 3 days old but they would not even accept that. They refused to seat us and they ruined my special birthday dinner. I left in tears as I knew my boyfriend had planned a special dinner for me. We were fortunate enough to call another restaurant called "Leon de Lyon" and explained our situation and they were kind enough to make us a last minute reservation and made my birthday dinner very special.. The entire staff and meal at "Leon de Lyon" went above and beyond to make my dinner and day extra special. I highly recommend that if you plan to book a special restaurant with the finest of food and service book "Lyon de Leon" We will NEVER book or recommend La Villa Florentine. If you want to look at the view go to the top of the mountain and look at the view but don't haev your day ruined by going to the snobby "La Villa Florentine"!,, Thank you so much La Villa Florentine for ruining my birthday dinner for NO REASON and please be courteous enough to inform people that make a reservation of your OWN stupid requirement of having their vaccine card when it is not yet a requirement in France yet!!! You are CRAZY!!! In French: Je ne recommanderai jamais ou ne reviendrai JAMAIS dans ce restaurant snob !! Mon petit ami a fait des réservations dans ce restaurant des États-Unis pour me surprendre pour mon anniversaire spécial. Il est de Lyon et il a appelé et confirmé la réservation une fois arrivés à Lyon. Nous avons payé un taxi pour nous emmener au restaurant. Nous nous sommes bien habillés pour aller à mon dîner spécial. Une fois arrivés (masques sur) on nous a demandé nos cartes de vaccination. Nous avons été vaccinés avec le vaccin Pfizer, mais nous n'avons jamais reçu l'ordre d'apporter nos passeports ou nos cartes de vaccination. Nous sommes allés dans de nombreux restaurants cette semaine et on n'a jamais demandé nos cartes de vaccination et les exigences du gouvernement pour avoir votre vaccin pour aller au restaurant ne commencent actuellement que le 9 août. Aujourd'hui, nous sommes le 2 août !! Nous les avons gentiment informés qu'ils auraient dû nous informer qu'ils avaient besoin de la carte de vaccination d'autant plus qu'elle n'est pas encore requise par la loi. En gros, ils ont dit "dommage que vous ne puissiez pas manger ici sans la carte. Nous avions la preuve de nos tests Covid négatifs qui dataient de 3 jours mais ils ne l'accepteraient même pas. Ils ont refusé de nous asseoir et ils ont gâché mon dîner d'anniversaire spécial. Je suis parti en larmes car je savais que mon petit ami avait prévu un dîner spécial pour moi. Nous avons eu la chance d'appeler un autre restaurant appelé "Leon de Lyon" et avons expliqué notre situation et ils ont eu la gentillesse de nous faire une réservation de dernière minute et ont rendu mon dîner d'anniversaire très spécial. est allé au-delà pour rendre mon dîner et ma journée encore plus spéciaux. Je le recommande vivement si vous envisagez de réserver un restaurant spécial avec le meilleur de la nourriture et du service livre "Lyon de Leon" Nous ne réserverons ou ne recommanderons JAMAIS La Villa Florentine. Si vous voulez regarder la vue, allez au sommet de la montagne et regardez la vue mais ne gâchez pas votre journée en allant au snob "La Villa Florentine" !,, Merci beaucoup La Villa Florentine d'avoir gâché mon dîner d'anniversaire SANS RAISON et s'il vous plaît soyez assez courtois pour informer les personnes qui font une réservation de votre PROPRE exigence stupide d'avoir leur carte de vaccination alors que ce n'est pas encore une exigence en France !!! Vous êtes fou!!! read more

We loved our stay. The property is stunning at every corner. The pool is to die for with an unbeatable view perched above the city. We got the standard room and was gorgeous and sprawling, like an apartment with a living room and a quiet, secluded entrance. The staff was top notch luxury and super friendly and attentive. The concierge steered us away from our dinner plans and found an absolute perfect fit that we would never have found on our own. The breakfast is lovely. Lunch by the pool was delicious. My only complaint is the wifi - it's basically unusable. It's a historic building, so you expect unavoidable issues, but even in the lobby it barely crawls if you can connect at all. They appear to be using consumer-grade networking and a generation behind. read more

Very disappointed. After many trips to Lyon over the last few years we finally spent a night here. We had a wonderful meal at the restaurant in the past and were excited to stay. Also, the common areas are nicely maintained and decorated. Room 20 was ours - dark colors with a dark rug and odd lay out - including steps up to the bathroom. Small windows with no nice view whatsoever, just a neighboring building. Furniture and fixtures are very old and need updating. Loud traffic noise from the road if you open the windows. Wall thermostat that seems to control nothing. Wi-Fi non-functioning. Would never recommend and won't be back. Shame as we were reconsidering the host hotel for the company I work for in Lyon. read more

We enjoyed 3 days in Lyon. Our room was beautiful and the bed very comfortable. The staff were all very friendly and extremely helpful. We loved the restaurants they reserved for us. Great place to stay and great for walking up and down stairs. read more

Et oui la Villa Florentine Est l 'un des 3 palaces 5 * sur Lyon Un des plus beaux hôtels de Lyon avec une vue imprenable sur la ville. Le service haut de gamme et le restaurant vous feront passer un moment inoubliable au bord de sa jolie piscine ou vous pourrez peut être comme moi croiser Mylène Farmer et bien d'autre V I P Cdt E . L read more

This place is really horrible. The photos online are very misleading. I have posted real photos of our room. I paid a fortune to stay here and it was more like a 1 star motel. To start the bathroom had mold and stains all over. The water came out the faucet in a way that actually sprayed all over the bathroom. The wc was horrible. The curtains had holes in them (look at the photos) the artwork looked like it was purchased at a garage sale. The furniture was dirty read oak with strange mirrors on it. And the couch was cheap plastic that was so uncomfortable to sit on. If you plan to walk to restaurants from here - be prepared to burn 1,000 calories walking up and down the 900 stairs to get to the main restaurant area. I asked for a better room and they actually said I got this room because I booked it online and not direct thru the hotel. This junior suite is really a not so sweet. read more

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We loved our three night stay at Villa Florentine, a modern hotel in an historic building that was recommended to us by a wine merchant from our home city. The hillside location must be the best in Lyon with its panoramic views north over the city. The hospitality and care we experienced from the hotel team were outstanding, nothing was too much trouble from recommending where to eat, to allowing us the full use of the pool and amenities after checkout until our evening flight. The pool and gardens were beautiful and a treat to return to in the afternoons. Our room was very comfortable with a spacious, contemporary bathroom. I rarely write a review but the Villa Florentine hospitality and amenities were exceptional and we appreciated and enjoyed our stay. read more

Hotel Villa Florentine, 5 star Relais & Châteaux, is perched upon Lyon's Fourvière hillside. We had the most fabulous wedding reception there! We stayed in the Presidential Suite & everything about our experience was magical. I highly recommend you go there!! read more

The restaurant was very good, really great food and beautiful presentation and service.

Villa Florentine had the best service and attention to all of our needs and desires. Thank you!

This truly is a 5 star hotel. Best view of Lyon by far!! Impeccable details to everything including service.

My wife and I had a wonderful experience at the Villa Florentine. We would come back when we travel to Lyon.