He signed a contract to replace my 89 year old mother Took half $6150 and never did any work. After…read more6 months gave her a worthless check for $6150. He needs to be under the jail not in it.

On 3/8/2025, we contracted with this company to build a deck for $8,200. We paid $4,100 down. The…read morecontractor made numerous promises to show up and do the work, but didn't appear without explanation. When we asked why he didn't appear, he would give an excuse and promise to come the following day or another date in the near future. Then he would not show up again, with no explanation. I stayed home from work numerous days to meet him and supervise workers, but no one came. After about 6-8 weeks of this, we told the owner, GEORGE WAYNE RUSNAK, that the work needs to begin within a week or we would like a refund. He again promised to come, didn't show without explanation, made excuses, then finally promised us a refund. It took another week to get a refund check, which was followed by a week's worth of text messages asking us not to cash the check, promising to drop off cash instead (which never materialized), and making up various excuses (each text message ending with "God bless you and your family."). When we tried to deposit the check, it was returned for insufficient funds. We will be pursuing action with the authorities. This contractor is fraudulent -- do not use.

Does very shoddy work and has a very difficult personality. There are much nicer people in the…read moreconstruction business who will do better work at more reasonable price.

Got back to me right away. Was willing to go out of their way to consider my job. Very easy to deal…read morewith.

Joshua was awesome in helping us with installing a shower to create a full bath in our basement. He…read morewas professional and courteous and made sure we were comfortable with everything he was doing. He is by far the best bang for your buck on contractors in the Charleston, WV area! Highly recommend!

From the owner: UPDATE: we have been temporarily out of business for the last year, we are back and our address and…read morephone number are updated, we also have an automotive service now too, sorry for the inconvenience and we are happy to be back. With over 15 years experience building and repairing residential and commercial properties for several major contractors in kanawha county, we are now pleased to offer affordable terms to the community as our own entity, a name you can depend on and trust, better prices, better service, better homes with Better Home Repair. So contact us today to setup your free estimate, our offices are open 24 hours a day 7 days a week, we even offer a special one hour or less emergency service, for a small fee we'll get a repair man to you within the hour, for Charleston residents and buisnesses only, non-Charleston residents times may vary for emergency service. Veterans, disabled and elderly discounts available on request.

This company was referred to us by our roofing contractor. They did a great job on our gutters and…read moredownspouts. We got a good price . We would recommend them to our friends. Dave C.

Good service. I would recommend these guys to anyone who wants honest hard working people who care…read moreabout the costumers and work they provide

From the owner: Rely on seasoned professionals for making substantial improvements or subtle updates that redefine…read moreyour living space.

Second Nature Home Improvement team was awesome. I got a free estimate for all the work we needed…read more Company sent the contracts same night. So I agreed, they went to work the next Monday from when they came out. Very knowledgeable team, no matter what we needed they did it all, Bathroom Remodel, Flooring,Plumbing, Electrical work, outside hand rail, dishwasher hook up with pluming new electric outlets, they switched out an entire window for us. Water proofing part of the basement. Door repair, and a ton of small projects, the List goes on.... they literally do it all. Also anything the team saw that was an issue with our house Tommy would call to let us know. Super quick to suggest repairs of the said issues, and super quick with price quote. The original quote was for 1 month of work. even with all the extra stuff we kept adding on. The team finished everything in less then a months time. the pictures below don't even begin to do justice, nor really show the terrific work they did. If you saw the before and after, looks like a completely different house. Very trust worthy team. We weren't living at the house during the remodel. We had just bought the house and had not moved in yet. Gave team the code to the front door. Gave them complete trust in our house and doing the awesome work they did. also I was over an hour away so most of our communication was by text, or phone calls, and photos. They were on the same page as me the entire remodel. This company has our future business, and anyone that I know that needs any kind of work done for the history of the company. If you are looking for a company you can trust and get the job done right, look no more. My family and I recommend Second Nature Home Improvement. Thank you Guys for all your hard work, our house looks awesome because of you.

From the owner: Second Nature Home Improvement brings professional home improvement services to homeowners…read morethroughout Saint Albans who want quality transformations. We're your one-stop shop for interior and exterior home improvements, from kitchens and bathrooms to siding and whole-home renovations. Licensed, bonded, and insured for complete peace of mind, we handle every detail with integrity and craftsmanship.